Careers

Join the Team

Keypoint Intelligence is a dynamic, growing organization and the leading authority in the document imaging industry. At Keypoint Intelligence, we are committed to meeting the needs of our clients and our employees and we invite you to become a part of our success. If you are interested in any of the positions described below or would like to submit your qualifications for general review, please submit a cover letter, resume and salary history and requirements to the Human Resources Department, Keypoint Intelligence, 80 Little Falls Rd., Fairfield, NJ 07004, or email Charlie Esser at charlie.esser@keypointintelligence.com.
 

Open Positions

• Data Analyst/ETL Specialist
  ×

  Data Analyst/ETL Specialist

  
  

  Keypoint Intelligence is a global leader in business-to-business information and product testing with offices in Weymouth, Massachusetts, Fairfield, New Jersey, Wokingham, United Kingdom, Tokyo, Japan, and Hong Kong, China. We are seeking a Data Analyst/ETL Specialist with at least three years relevant experience working in a similar industry or position. This position offers the flexibility to work from home with periodic travel into a local office, as necessary. The ideal candidate should be located in the Eastern United States, the UK, or Europe, in order to be best integrated with our Data Engineering teams working in those regional offices.

  Role

  This individual will primarily be tasked with managing various internal data sets, from the initial ETL workflows required to integrate the content into our data warehouse, to generating analytics and insights for both internal and external audiences. As a key member of the Forecast team you will be responsible for supporting the wider organization through the management, design and implementation of existing and new forecasting models and methodologies, helping to improve the overall process as well as time to market for our external client deliverables.

  This position will also be responsible for development and support of back-end tools utilized for both manual data entry and automated ingestion of content into our front-end websites and tools, which range from standalone spreadsheets to client-server apps to intranet websites. This individual will be required to become expert in these systems to be able to manage the most complex tasks independently.

  Skills

  • Data Intuition
  • Data Visualization & Communication
  • Data Wrangling
  • Data Warehousing
  • Basic Understanding of Statistical Modeling
  • Programming Skills - Low Code, Workflow, .NET
  • Knowledge in Machine Learning
  • Advanced Excel Knowledge

  Desired Platforms and Languages

  • DOMO (or other reporting platform, such as Tableau)
  • KNIME (or other ETL/Worflow Automation platform)
  • SQL Server
  • Microsoft Office Tools and Services

  Keypoint Intelligence is an EOE
  We offer a dynamic work environment and a competitive compensation and benefits package which includes a 401k plan, medical, dental, vision, and life insurance plans.

  To apply for this position, please click here. 

• Editor & Publishing Specialist
  ×

  Editor & Publishing Specialist

  
  

  Keypoint Intelligence is a global leader in business-to-business information and product testing with offices in Weymouth, Massachusetts, Fairfield, New Jersey, Wokingham, United Kingdom, Tokyo, Japan, and Hong Kong, China.   We are seeking a Editor & Publishing Specialist with at least one to three years relevant experience working in a similar industry or position. This position offers the flexibility to work from home with periodic travel into a local office, as necessary.

  Position Summary
  The Editor & Publishing Specialist is responsible for editing the written content and adjusting the visual aspects of reports/deliverables before publication. The responsibilities will change with each document.

  Essential Functions

  • Edit deliverables for grammar, structure, house style, and syntax
  • Format content for publishing or delivery
  • Create deliverables in concert with analysts, providing basic structure (and as much analysis as capable)
  • Fill in for all team members when they are out of the office

   Competencies Required

  • Excellent writing/editing, oral communication, and organizational skills
  • Team player who can work well with all levels of an organization
  • Strong Microsoft Office skills, proficient in content and project management systems

  Required Education and Experience

  Four-year degree in a relevant field, with 1 to 3 years of writing/editing experience desired.

  Preferred Education and Experience

  Same as above.

  Keypoint Intelligence is an EOE
  We offer a dynamic work environment and a competitive compensation and benefits package which includes a 401k plan, medical, dental, vision, and life insurance plans.

  To apply for this position, please click here.
• Group Director & Chief Analyst
  ×

  Group Director & Chief Analyst

  
  

  Keypoint Intelligence is a global leader in business-to-business information and product testing with offices in Weymouth, Massachusetts, Fairfield, New Jersey, Wokingham, United Kingdom, Tokyo, Japan, and Hong Kong, China.   We are seeking a Group Director & Chief Analyst with at least ten years relevant experience working in a similar industry or position. This position offers the flexibility to work from home with periodic travel into a local office, as necessary

  Position Summary

  The Group Director – Chief Analyst oversees the Principal Analyst group and provides business leadership including the development of consultancy services and bliQ framework strategies.  The Group Director is also responsible for overseeing the strategic execution and the development and management of these areas.   Additionally, this person is also responsible for managing and developing staff, developing client relationships, and driving content, working with the content group as well as consulting and custom testing activity.

  Essential Functions

  • Responsible for the strategy, development and management of the Principal Analyst Group
  • Develop and deepen relations with clients, prospects, and industry partners
  • Develop and execute on the organization’s market and product intelligence framework
  • Provide thought and business leadership both internally and externally
  • Support business planning and identify growth opportunities
  • Achieve agreed upon financial and business objectives for the core market and product intelligence areas
  • Manage staff assignments, reviews, development plans
  • Help recruit and attract new talent for the team
  • Coach and development of staff
  • Assist Sales identifying and closing new business with meetings, proposals, quotes
  • Assist the consulting group with consulting projects on time delivery and chief analyst leadership
  • Generate blogs and other content for industry presence and thought leadership
  • Speak at industry events, conferences, and webinars as the chief analyst
  • Handle and manage media and client inquiries for the organization 
  • Attend tradeshows worldwide to monitor trends and meet clients, prospects, and partners
  • Determine research topics and strategic direction based on industry trends
  • Establish and meet deliverable and award schedule
  • Review deliverables, presentations, projects, and other content for quality
  • Contribute to and review market forecasts, end user surveys, and analysis
  • Utilize and manage staff compliance with our client relationship tools
  • Conduct desk research and interview industry executives to support projects
  • Support and manage custom and multi-client projects in your area of expertise
  • Work with IT development team to support data-driven products, workflow, UI/UX

   Competencies Required:

  • Strong written and oral communication skills
  • Strong industry knowledge of the office and production print market
  • Ability to take core competencies and skills and apply them to new business areas
  • Strong Microsoft Office skills, proficient in Excel and PowerPoint
  • Strong management, organizational and coaching skills
  • Team player with strong interpersonal skills and the ability to work well with all levels of an organization
  • Well-developed organizational and communications skills
  • Ability to successfully produce high quality presentations, reports and blogs while consistently meeting deadlines
  • Demonstrated ability to develop and maintain relationships with industry leaders

  Travel

  Routine travel throughout the US and Europe with occasional trips to Japan/Asia Pacific region. Typically on the road one or two weeks per month with occasional trips that extend to the weekend.

  Required Education and Experience

  • Bachelor’s degree and 10+ years industry experience working for a vendor or other consulting firm.

  Preferred Education and Experience

  • Advanced degree or MBA and 20+ years industry experience working for a vendor or other consulting firm.

  Keypoint Intelligence is an EOE
  We offer a dynamic work environment and a competitive compensation and benefits package which includes a 401k plan, medical, dental, vision, and life insurance plans.

  To apply for this position, please click here.

• Sales Specialist
  ×

  Sales Specialist

  
  

  Keypoint Intelligence is a global leader in business-to-business information and product testing with offices in Weymouth, Massachusetts, Fairfield, New Jersey, Wokingham, United Kingdom, Tokyo, Japan, and Hong Kong, China.   We are seeking a Sales Specialist with at least five years relevant experience working in a similar industry or position. This position offers the flexibility to work from home with periodic travel into a local office, as necessary.

  Position Summary

  The Sales Specialist role is responsible for meeting and exceeding sales goals for a new e-commerce platform launching in early 2021. The Sales Specialist will work with the sales team in generating new sales opportunities while collaborating with Marketing, Sales Enablement and the Product manager to showcase the new platform and products within it.  A strong understanding of the sales process, generating, qualifying and converting leads, building relationships, and closing deals to grow sales and extend our global reach.

  Essential Functions

  • Qualify, develop, and maintain thorough company and product knowledge and closing new opportunities focused on the introduction and launch of a new platform product
  • Work with the Account Executive team to focus on growing and developing existing clients, together with generating new business.
  • Meet or exceed sales goals/targets provided by sales management.
  • Work with the marketing and product management team to design industry-specific outbound efforts to maximize revenue
  • Promote and sell company’s products to its clients and prospective customers
  • Generate leads and grow existing relationships with clients and new prospects (this is achieved by following up on inbound leads and online evaluations; cold calls or perform warm outreach; and following up on outbound marketing campaigns, into which this role will provide guidance)
  • Work out strategies that would help displace competitors from market positions
  • Negotiate pricing and contracts, together with terms and conditions of business
  • Engage in forecasting, planning, and account resource allocation and strategy
  • Make phone calls and/or web-based presentations to support sales and manage product positioning strategies
  • Develop targeted campaigns with Marketing and Sales Enablement to increase product pipeline
  • Prepare and deliver presentations, proposals and product demos professionally 
  • Utilize Salesforce.com tool to ensure up to date account management and overall pipeline
  • Diligently develop and maintain a network of business contacts within and around the company’s area or niche

  Competencies Required:

  • Effective selling and presentation techniques with the capacity to influence customers
  • Strong written and oral communication skills
  • Ability to work with little or no supervision 
  • Flexibility and ability to multitask – handling more than one tasks at the same time 
  • Strong computer skills: Microsoft Office, Excel, CRM, etc.; Experience with salesforce.com preferred
  • Excellent communication, presentation, problem-solving and time management skills
  • Work effectively with both internal and external resources to successfully close sales
  • Unquestionable integrity
  • Strong drive to succeed, no matter the odds that may set in
  • Prospect both cold and warm accounts and demonstrate company’s website tools and functionality to potential customers to secure and close business
  • Strong ability to increase company’s pipeline through targeted traffic and demand generation.
  • Ability to consistently deliver new business ideas, and to grow existing business
  • Effective selling and presentation techniques with the capacity to influence customers
  • Well-developed communications skills

  Supervisory Responsibility

  The Sales Specialist role has no direct supervisory responsibilities.

  Work Environment

  We offer a dynamic work environment and a competitive compensation and benefits package which includes a 401k plan, medical, dental, vision, and life insurance plans.

  Physical Demands

  Ability to sit or stand for long periods of time.

  Travel

  Occasional travel may be required (20% - 30%)

  Required Education and Experience

  • A minimum five years of B to B sales and Bachelor’s Degree in related field (Sales, Business, Marketing) or suitable work experience.
  • A record of achievement in the Account Manager position

   Preferred Education and Experience

  • Master’s Degree or suitable work experience.

  Keypoint Intelligence is an EOE
  We offer a dynamic work environment and a competitive compensation, commission, and benefits package which includes a 401k plan, medical, dental, vision, and life insurance plans.

  To apply for this position, please click here.

• VP, Product Management/Director, Product Management
  ×

  VP, Product Management/Director, Product Management

  
  

  Keypoint Intelligence, a global leader in business to business information and product testing is seeking a VP of Product Management and/or Director of Product Management to work out of our Weymouth, Massachusetts or Fairfield, New Jersey office. This position also offers the flexibility to work from home as needed with a base of operations in either office as well.

  Position Summary
  Driven by a focus on the needs of our clients and prospects, this position is responsible for the growth and management of Keypoint Intelligence products that fall into our three core capabilities of Market Intelligence, Product Intelligence and Platforms. This position’s key functions are to define and manage new or current product expansion opportunities, ensure market viability, direct the development (with IT or outside resources) or acquisition planning of these new products, and the management of the entire product lifecycle (strategy, development, launch, commercialization, marketing, product retirement) and commercial success.

  Essential Functions

  • Create the product strategy and business plan for new or expanded product offerings that align with the understood needs of our target audience and existing clients focused on our company’s market intelligence, product intelligence and platforms categories.
  • Work closely and collaborate with the Sales, Lab, Principal Analysts, Consulting & Content teams to understand key trends and client/persona needs to further expand current offerings.
  • Working with the Chief Strategy and Product Officer, ensure new product market viability by defining our service addressable market along with our attainable potential revenue opportunity based on our current infrastructure or by creating a business expansion plan that defines the 5-year potential attainable revenue opportunity along with the investment plan required, to meet the revenue and EBITDA targets for the company. 
  • Define the market requirements for current and future products by conducting market research and ongoing client analysis, and customer assessments.
  • Create the product launch plan and project manage the launch cycle by working with each of the key departments; sales, marketing, development, support, lab, consulting, and analyst teams as required, in order to launch the product on time.
  • Assist in the creation of the functional specification documents along with the Technology Development team to ensure the functionally of the desired products meet the expectations and usability requirements of the target market and their personas.
  • Work closely with the Technology Development team to ensure that the product requirements, functional specifications and timelines are met to deliver and launch the product in a timely manne and to maintain the product development roadmap post-launch.
  • Collaborate with the sales team to develop the commercialization plan and effective promotional and enablement strategies that help with the consistent sell through that meets the target annual sales plan for the product.  
  • Collaborate with the marketing team on product communications, marketing strategies and activities for the product.  
  • Collaborate with sales, marketing and content teams to ensure that the sales message for promotions correlates with product and service content.

  Competencies Required

  • Experience in all facets of product management or project management required.
  • Product planning, research and persona mapping/targeting experience.
  • Excellent interpersonal skills, with a proven track record of establishing credibility with key customers, prospects and business partners, sales, customer support and development.
  • Working knowledge of various promotional channels: social media, direct mail, telemarketing, email, website, affinity, trade shows and advertising in a B2B environment. Functional knowledge of Microsoft Office (Word, Excel, etc).
  • Experience tracking and reporting marketing trends.
  • Experience tracking and reporting marketing activities and monitoring/evaluating trends via Salesforce, Google Analytics and other such tools.

  Supervisory Responsibility

  The Product Manager has no supervisory responsibilities at this time, though this may change.

  Work Environment

  This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. 

  Travel

  Light travel is required for this position - 15% - 25%

  Required Education and Experience

  • Bachelor’s degree in relevant field (business, marketing, communications or related field) and/or relevant professional marketing experience 

  Preferred Education and Experience

  • MBA in relevant field (business, marketing, communications or related field) and/or seven years in marketing and/or product development.

  Keypoint Intelligence is an EOE 

  We offer a dynamic work environment and a competitive compensation and benefits package which includes a 401k plan, medical, dental, vision, and life insurance plans.  

  To apply for this position, please click here.