Careers

Join the Team

Keypoint Intelligence is a dynamic, growing organization and the leading authority in the document imaging industry. At Keypoint Intelligence, we are committed to meeting the needs of our clients and our employees and we invite you to become a part of our success. If you are interested in any of the positions described below or would like to submit your qualifications for general review, please submit a cover letter, resume and salary history and requirements to the Human Resources Department, Keypoint Intelligence, 80 Little Falls Rd., Fairfield, NJ 07004, or email Charlie Esser at charlie.esser@keypointintelligence.com.
 

Open Positions

• Analyst/Journalist Analyst/Journalist
  Analyst/Journalist

  
  

  Are you a creative problem solver who has a proven track record in content creation? Do you produce quickly and meet tight deadlines like a journalist? How do you feel about working with audio and video in addition to the written word?

  Keypoint Intelligence is a global leader in business-to-business information and product testing with offices in Weymouth, Massachusetts, Fairfield, New Jersey, Wokingham, United Kingdom, Tokyo, Japan, and Hong Kong, China. We are seeking an Analyst/Journalist with at least five years of major content creation experience in a business environment. This position offers the flexibility of work in one of our offices or remotely as needed.

  Position Summary

  The Analyst works with text, audio, and video to produce content for Keypoint Intelligence customers, readers, and subscribers. The individual creates well-written, accurate articles/blogs as well as service and custom deliverables (shorter reports to longer whitepapers), along with podcasting and recording video interviews. This role supports members in the Production Group (part of the larger Subject Matter Experts Group) and the Consulting Group, all while playing a part in the Content & Publishing Group’s and Keypoint Intelligence’s mission of delivering on-time, quality deliverables.

  Essential Functions

  • Produce content based on industry research, product testing, team member expertise, and/or other sources
  • Contribute public site content (articles/blogs, podcasts, videos, webinars) and promote through social media
  • Deliver presentations (or support group leader) at client meetings and industry events
  • Participate in consulting/custom testing engagements

  
  Competencies Required

  • Excellent written, oral communication, presentation, and organizational skills
  • Ability to deliver content while meeting deadlines
  • Good Internet research capabilities
  • Strong Microsoft Office skills, proficiency around A/V as well as content and project management systems
  • Team mentality, able to work well with all levels of an organization
  • Desire to learn about the print industry and adjacent technologies

  
  Required Education & Experience

  Four-year degree in communications, English, or journalism

  
  Keypoint Intelligence is an Equal Opportunity Employer
  We provide flexible schedules, ample personal, vacation, and sick time, as well as health, dental, & vision benefits, as well as company paid, Life, STD, and LTD coverages.

  To apply, please send your resume, and cover letter and salary requirements to HR@KepointIntelligence.com

• Data Analyst/ETL Specialist Data Analyst/ETL Specialist
  Data Analyst/ETL Specialist

  
  

  Keypoint Intelligence is a global leader in business-to-business information and product testing with offices in Weymouth, Massachusetts, Fairfield, New Jersey, Wokingham, United Kingdom, Tokyo, Japan, and Hong Kong, China. 

  We are seeking a Data Analyst/ETL Specialist with at least three years relevant experience working in a similar industry or position. This position offers the flexibility to work from home with periodic travel into a local office, as necessary. The ideal candidate should be located in the Eastern United States, the UK, or Europe, in order to be best integrated with our Data Engineering teams working in those regional offices.

  Role

  This individual will primarily be tasked with managing various internal data sets, from the initial ETL workflows required to integrate the content into our data warehouse, to generating analytics and insights for both internal and external audiences. As a key member of the Forecast team you will be responsible for supporting the wider organization through the management, design and implementation of existing and new forecasting models and methodologies, helping to improve the overall process as well as time to market for our external client deliverables.

  This position will also be responsible for development and support of back-end tools utilized for both manual data entry and automated ingestion of content into our front-end websites and tools, which range from standalone spreadsheets to client-server apps to intranet websites. This individual will be required to become expert in these systems to be able to manage the most complex tasks independently.

  Skills

  • Data Intuition

  • Data Visualization & Communication

  • Data Wrangling

  • Data Warehousing

  • Basic Understanding of Statistical Modeling

  • Programming Skills - Low Code, Workflow, .NET

  • Knowledge in Machine Learning

  • Advanced Excel Knowledge

  Desired Platforms and Languages 

  • DOMO (or other reporting platform, such as Tableau)

  • KNIME (or other ETL/Workflow Automation platform)

  • SQL Server

  • Microsoft Office Tools and Services

   

  Keypoint Intelligence is an EOE

  We offer a dynamic work environment and a competitive compensation and benefits package which includes a 401k plan, medical, dental, vision, and life insurance plans.

  To apply, please send your resume, and cover email to HR@KepointIntelligence.com along with desired Salary, please note your desired position in your email subject line.

• Product Manager Product Manager
  Product Manager

  
  

  Keypoint Intelligence is a global leader in business-to-business information and product testing with offices in Weymouth, Massachusetts, Fairfield, New Jersey, Wokingham, United Kingdom, Tokyo, Japan, and Hong Kong, China. We are seeking a Product Manager with relevant experience working in a similar industry or position. 

  Position Summary
  Driven by a focus on the needs of our clients and prospects, this position is responsible for the growth and management of Keypoint Intelligence products that fall into our three core capabilities of Market Intelligence, Product Intelligence and Platforms. This position’s key functions are to define and manage new or current product expansion opportunities, ensure market viability, direct the development (with IT or outside resources) or acquisition planning of these new products, and the management of the entire product lifecycle (strategy, development, launch, commercialization, marketing, product retirement) and commercial success.

  Essential Functions

  • Create the product strategy, business plan & roadmap for new or expanded product offerings that align with the understood needs of our target audience and existing clients focused on our company’s market intelligence, product intelligence and platforms categories.
  • Work closely and collaborate with the Sales, Lab, Principal Analysts, Consulting & Content teams to understand key trends and client/persona needs to further expand current offerings.
  • Working with the Chief Strategy and Product Officer, ensure new product market viability by defining our service addressable market along with our attainable potential revenue opportunity based on our current infrastructure or by creating a business expansion plan that defines the 5-year potential attainable revenue opportunity along with the investment plan required, to meet the revenue and EBITDA targets for the company. 
  • Define the market requirements for current and future products by conducting market research and ongoing client analysis, and customer assessments
  • Create the product launch plan and project manage the launch cycle by working with each of the key departments; sales, marketing, development, support, lab, consulting, and analyst teams as required, in order to launch the product on time.
  • Assist in the creation of the functional specification documents along with the Technology Development team to ensure the functionally of the desired products meet the expectations and usability requirements of the target market and their personas.
  • Work closely with the Technology Development team to ensure that the product requirements, functional specifications and timelines are met to deliver and launch the product in a timely manner and to maintain the product development roadmap post-launch.
  • Collaborate with the sales team to develop the commercialization plan and effective promotional and enablement strategies that help with the consistent sell through that meets the target annual sales plan for the product.  
  • Collaborate with the marketing team on product communications, marketing strategies and activities for the product.  
  • Collaborate with sales, marketing and content teams to ensure that the sales message for promotions correlates with product and service content.

  Competencies Required

  • Experience in all facets of product management or project management required
  • Product planning, research and persona mapping/targeting experience
  • Excellent interpersonal skills, with a proven track record of establishing credibility with key customers, prospects and business partners, sales, customer support and development.
  • Working knowledge of various promotional channels: social media, direct mail, telemarketing, email, website, affinity, trade shows and advertising in a B2B environment. Functional knowledge of Microsoft Office (Word, Excel, etc).
  • Experience tracking and reporting marketing trends.
  • Experience tracking and reporting marketing activities and monitoring/evaluating trends via Salesforce, Google Analytics and other such tools.

   

  Required Education and Experience

  • Bachelor’s degree in relevant field (business, marketing, communications or related field) and/or relevant professional marketing experience 

  
  Preferred Education and Experience

  • MBA in relevant field (business, marketing, communications or related field) and/or seven years in marketing and/or product development.
  • Experience in working with software product development processes including agile processes.

  
  Keypoint Intelligence is an EOE 

  We offer a dynamic work environment and a competitive compensation and benefits package which includes a 401k plan, medical, dental, vision, and life insurance plans. 

  To apply, please send your resume, and cover email to HR@KepointIntelligence.com along with desired Salary, please note your desired position in your email subject line.
• Senior Analyst IT Services Senior Analyst IT Services
  Senior Analyst IT Services

  
  

  Keypoint Intelligence is a global leader in business-to-business information and product testing with offices in Weymouth, Massachusetts, Fairfield, New Jersey, Wokingham, United Kingdom, Tokyo, Japan, and Hong Kong, China.

  We are seeking a Senior Analyst IT Services with at least five years relevant experience working in a similar industry or position. The ideal candidate should be located in the United States, the UK, or Europe.

  The Senior Analyst is responsible for the subject matter of IT services and will look to research, explore, forecast and analyze the industry on an ongoing basis. Adjacent to the office technology industry, managed IT services is an evolving area and coverage will include the forecasting & analysis of trends that comprise cloud, mobile, digital transformation, security and technology for the smart workplace.

  Working within a team of experts, the Senior Analyst will develop market forecasts and sizing, conduct desk & primary research and write about thought provoking industry trends, within the scope of the entire office group.

  The Senior analyst is closely engaged with marketing and sales of their content, concepts and products within their subject area. This may include the strategy development of deliverables, research, multi-client studies, consulting & new business development activities.

  Essential Functions

  • Command ownership of the IT Services practice area, shaping the research direction with the office team, creating and delivering valuable content in various forms
  • Develop methodologies with the forecast team to size and forecast relevant market opportunities and support with research.
  • Manage research and projects within alternating teams, to specified timelines, identifying appropriate frameworks, methodologies and data outputs.
  • Create compelling deliverables that attract new clients and help with the retention of existing clients building deep and trusted relationships to proactively promote our consulting capabilities.
  • Conduct speaking engagements at trade events to promote thought leadership

  Competencies Required

  • Strong written and oral communication & presentation skills
  • Strong analytical skills to understand changing technology markets.
  • Strong Microsoft Office skills, proficient in Excel & Power Point
  • Experience with primary research concepts and methodologies
  • Project management skills to manage teams and timelines
  • Proficient in secondary research
  • Team player with strong interpersonal skills and the ability to work well with all levels of an organization
  • Well-developed organizational and communications skills
  • Ability to successfully produce high quality written reports, blog posts, or other content while consistently meeting deadlines
  • Demonstrated ability to develop and maintain relationships with industry leaders

  Required Education and Experience

  Bachelor’s degree in Marketing, Business Management, IT, Economics, Journalism or a minimum of 3 years of industry experience in an IT environment.

  Preferred Education and Experience

  MBA a plus

  Assessment and Planning of Work

  Areas where decisions are made in consultation with others:

  • Deliverables list creation
  • Multi-client study ideas and topics
  • Hiring of staff
  • Budgets & revenue forecast

  
  Keypoint Intelligence is an EOE 

  We offer a dynamic work environment and a competitive compensation and benefits package which includes a 401k plan, medical, dental, vision, and life insurance plans. 

  To apply, please send your resume, and cover email to HR@KepointIntelligence.com along with desired Salary, please note your desired position in your email subject line.