Careers

Join the Team

Keypoint Intelligence is a dynamic, growing organization and the leading authority in the document imaging industry. At Keypoint Intelligence, we are committed to meeting the needs of our clients and our employees and we invite you to become a part of our success. If you are interested in any of the positions described below or would like to submit your qualifications for general review, please submit a cover letter, resume and salary history and requirements to the Human Resources Department, Keypoint Intelligence, 80 Little Falls Rd., Fairfield, NJ 07004, or email Charlie Esser at charlie.esser@keypointintelligence.com.
 

Open Positions

• bliQ Research Analyst bliQ Research Analyst
  bliQ Research Analyst

  
  

  Keypoint Intelligence is a global leader in business-to-business information and product testing with offices in Weymouth, Massachusetts, Fairfield, New Jersey, Wokingham, United Kingdom, Tokyo, Japan, and Hong Kong, China.  

  We are seeking a Research Analyst to be responsible for all data within our blIQ system. This position will report directly to the Associate Director of the Product Research Group.

  Position Summary

  The Research Analyst is responsible for all data that is published on bliQ. This includes specifications, pricing, documentation, product availability and associated publications. Job responsibilities are subject to change based on department needs.

  Essential Functions:

  • Review and correct records created by third-party service.

  • Review and correct pricing updates, database maintenance files and discontinued reports created by third-party service.

  • Review and correct each day the Daily Monitoring Report provided by third-party service.

  • Maintain vendor contacts/relationships to ensure receipt of relevant product information. Attend OEM vendor webinars/product pre-briefings on new products.

  • Request pricing and add device, supplies and options pricing on spec records for vendors responsible for in the US, Canada, UK, Germany, France, Italy, and Australia. Confirm availability of products with manufacturer contacts to obtain discontinued dates when applicable. Perform database maintenance using price lists to verify current product offerings from manufacturer.

  • Provide support to manufacturers, sales department, leasing companies and end users.

  • Assist with projects pertaining to improvements and additions to the databases (e.g. street pricing utility). Coordinate with Editorial/Lab on new product launches/testing and ensured receipt of necessary information and addition of spec records in a timely manner so test data could be uploaded.

  • Assist with backfilling info on all current records when new fields are added.

  • Associate publications (test reports, FL reports, productivity) uploaded in database to other similar models. Review info uploaded to make sure all info is available. Correct or contact editor if problem exists.

  • Assist with creating documents that outline processes.

  • Create spec records when needed.

  • Upload product documentation when missing from database.

  • Upload images (Photo Gallery) taken during testing and associate to other models.

  Job Description

  Competencies Required: 

  • Possesses strong computer skills

  • Must be comfortable doing effective web searches

  • Can review websites for key information, some of which is technical in nature

  • Is detail-oriented

  • Enjoys repetitive tasks while maintaining accuracy

  • Has excellent keyboarding skills with accuracy for data entry

  Required Education and Experience:

  • Associate degree or higher 

  • Has data entry experience or computer experience

  Preferred Education and Experience:

  • Six months relevant experience

  • Knowledge of office equipment products

  Keypoint Intelligence is an EOE

  We offer a dynamic work environment and a competitive compensation and benefits package which includes a 401k plan, medical, dental, vision, and life insurance plans.

  To apply for this position, please click here.

• Data Analyst/ETL Specialist Data Analyst/ETL Specialist
  Data Analyst/ETL Specialist

  
  

  Keypoint Intelligence is a global leader in business-to-business information and product testing with offices in Weymouth, Massachusetts, Fairfield, New Jersey, Wokingham, United Kingdom, Tokyo, Japan, and Hong Kong, China. 

  We are seeking a Data Analyst/ETL Specialist with at least three years relevant experience working in a similar industry or position. This position offers the flexibility to work from home with periodic travel into a local office, as necessary. The ideal candidate should be located in the Eastern United States, the UK, or Europe, in order to be best integrated with our Data Engineering teams working in those regional offices.

  Role

  This individual will primarily be tasked with managing various internal data sets, from the initial ETL workflows required to integrate the content into our data warehouse, to generating analytics and insights for both internal and external audiences. As a key member of the Forecast team you will be responsible for supporting the wider organization through the management, design and implementation of existing and new forecasting models and methodologies, helping to improve the overall process as well as time to market for our external client deliverables.

  This position will also be responsible for development and support of back-end tools utilized for both manual data entry and automated ingestion of content into our front-end websites and tools, which range from standalone spreadsheets to client-server apps to intranet websites. This individual will be required to become expert in these systems to be able to manage the most complex tasks independently.

  Skills

  • Data Intuition

  • Data Visualization & Communication

  • Data Wrangling

  • Data Warehousing

  • Basic Understanding of Statistical Modeling

  • Programming Skills - Low Code, Workflow, .NET

  • Knowledge in Machine Learning

  • Advanced Excel Knowledge

  Desired Platforms and Languages 

  • DOMO (or other reporting platform, such as Tableau)

  • KNIME (or other ETL/Workflow Automation platform)

  • SQL Server

  • Microsoft Office Tools and Services

   

  Keypoint Intelligence is an EOE

  We offer a dynamic work environment and a competitive compensation and benefits package which includes a 401k plan, medical, dental, vision, and life insurance plans.

  To apply for this position, please click here.

• Director - Production Print, Color Digital Label & Packaging Director - Production Print, Color Digital Label & Packaging
  Director - Production Print, Color Digital Label & Packaging

  
  

  Keypoint Intelligence is a global leader in business-to-business information and product testing with offices in Weymouth, Massachusetts, Fairfield, New Jersey, Wokingham, United Kingdom, Tokyo, Japan, and Hong Kong, China.   We are seeking a Director - Production Print, Color Digital Label & Packaging with at least ten years relevant experience working in a similar industry or position. 

  Position Summary:

  The Director – Color Digital Label & Packaging (CDLP) is responsible for developing the strategy and managing the practice area’s content for all Keypoint Intelligence production CDLP solutions coverage.  This position has worldwide responsibility for their domain expertise and potential staff management for the practice area as it grows.  The director is closely engaged with marketing and sales of their content, concepts and products within their coverage area.  This may include the strategy development of deliverables, awards, database products & tools, research, multi-client studies, consulting & new business development activities. The director is a subject matter expert in this area and fully understands clients’ needs and requirements to develop the content strategy for this practice.

  Essential Functions:

  • Develop a retention and acquisition strategy for clients/audiences for the lifecycle of the CDLP practice 
  • Create and execute strategic plans for practice area
  • Conduct primary and secondary research and provide analysis on product, vendor, and market trends 
  • Create and manage deliverables/content for the practice area
  • Proactively outreach to clients and provide insight on the most current products and services, content, research or data 
  • Attend, participate and speak industry conferences to promote one’s practice area and subject knowledge
  • Proactively sell custom consulting and testing engagements as an industry knowledge leader 
  • Conceptualize, develop, manage and deliver multi-client studies 
  • Plan social media activities for the practice including activities through sites such as LinkedIn and Twitter as well as produce insight to the industry through the Keypoint Intelligence blogging/news sites and external webinars
  • Develop new business development activities and actively sell these to existing and new clients
  • Increase sales by presenting new business opportunities and business plan within the offices services space
  • Assist sales identifying and closing new business with meetings, proposals, quotes

  Competencies Required:

  • Strong industry knowledge of production print, and CDLP solutions market 
  • Understanding and experience of customer communications print operations is a plus
  • Strong written and oral communication & presentation skills
  • Strong Microsoft Office skills, proficient in Excel & Power Point
  • Good Internet research capabilities 
  • Team player with strong interpersonal skills and the ability to work well with all levels of an organization
  • Well-developed organizational and communications skills
  • Ability to successfully produce high quality reports/content while consistently meeting deadlines
  • Demonstrated ability to develop and maintain relationships with industry leaders

   

  Required Education and Experience

  • Bachelor’s degree and 10+ years industry experience working for a printing vendor, industry analyst firm, or other consulting firm.

   Preferred Education and Experience

  • Advanced degree and/or 15+ years industry experience working for a printing vendor, industry analyst firm, or other consulting firm.

  Keypoint Intelligence is an EOE
  We offer a dynamic work environment and a competitive compensation and benefits package which includes a 401k plan, medical, dental, vision, and life insurance plans.  

  To apply for this position, please click here.

• Market Research Consultant – Consulting Group Market Research Consultant – Consulting Group
  Market Research Consultant – Consulting Group

  
  

  Keypoint Intelligence is a global leader in business-to-business information and product testing with offices in Weymouth, Massachusetts, Fairfield, New Jersey, Wokingham, United Kingdom, Tokyo, Japan, and Hong Kong, China.   We are seeking a Market Research Consultant with our Consulting Group.  They should have a strong history relevant experience working in a similar industry or position. 

  The Role:

  The Market Research Consultant is responsible for both the project management for research and small to medium consulting projects as well as participating in the research itself. This person will engage in project scoping, market research and analyses within Keypoint Intelligence’s Consulting Group. The successful candidate will have strong market research, analytical and project management capabilities and will be able to efficiently multi-task in a fast paced, client centric environment. The Market Research Consultant plays a key role within the consulting team that continuously finds creative solutions that enables successful consulting engagements. This candidate will also work regularly with the product team analysts and shared services organization on an ongoing basis.

  Responsibilities Include:

  • Describe key   research, big ideas, tools, and methodologies for your practice area.
  • Synthesize and analyze qualitative and quantitative data in partnership with the analyst and/or data science team, identify potential key takeaways, and develop draft recommendations.
  • Work with senior Consulting team members to scope sales opportunities and craft sales proposals
  • Create pricing of projects by getting quotes from partners and assist with developing budget sheets
  • Demonstrate energy, authority, and warmth when answering specific questions or presenting key information during interactive client presentations.
  • Develop quantitative survey questionnaires and qualitative moderator guides
  • Conduct desk research and secondary data analytics
  • Perform project management functions and employ risk mitigation best practices to reduce project risks
    
    

  Basic Qualifications:

  • Bachelor’s degree
  • Five plus years of work experience
  • Conducted primary research projects that are both quantitative and qualitative in nature
  • Strong written and verbal communications and presentation skills
  • Ability to work in Microsoft Office Word, PowerPoint and Excel
  • Comfort in working with data sets
  • Strong writing ability
  • Ability to work in a collaborative team environment
    
    

  Preferred Qualifications:

  • Bachelor’s degree in Business, Market Research or Statistics
  • 3-5  years of experience working in an industry analyst and/or market research firm
  • Experience in writing quantitative surveys
  • Experience programming survey

  
  Keypoint Intelligence is an EOE
  We offer a dynamic work environment and a competitive compensation and benefits package which includes a 401k plan, medical, dental, vision, and life insurance plans.

  To apply for this position, click here. 

• Product Manager Product Manager
  Product Manager

  
  

  Keypoint Intelligence is a global leader in business-to-business information and product testing with offices in Weymouth, Massachusetts, Fairfield, New Jersey, Wokingham, United Kingdom, Tokyo, Japan, and Hong Kong, China. We are seeking a Product Manager with relevant experience working in a similar industry or position. 

  Position Summary
  Driven by a focus on the needs of our clients and prospects, this position is responsible for the growth and management of Keypoint Intelligence products that fall into our three core capabilities of Market Intelligence, Product Intelligence and Platforms. This position’s key functions are to define and manage new or current product expansion opportunities, ensure market viability, direct the development (with IT or outside resources) or acquisition planning of these new products, and the management of the entire product lifecycle (strategy, development, launch, commercialization, marketing, product retirement) and commercial success.

  Essential Functions

  • Create the product strategy, business plan & roadmap for new or expanded product offerings that align with the understood needs of our target audience and existing clients focused on our company’s market intelligence, product intelligence and platforms categories.
  • Work closely and collaborate with the Sales, Lab, Principal Analysts, Consulting & Content teams to understand key trends and client/persona needs to further expand current offerings.
  • Working with the Chief Strategy and Product Officer, ensure new product market viability by defining our service addressable market along with our attainable potential revenue opportunity based on our current infrastructure or by creating a business expansion plan that defines the 5-year potential attainable revenue opportunity along with the investment plan required, to meet the revenue and EBITDA targets for the company. 
  • Define the market requirements for current and future products by conducting market research and ongoing client analysis, and customer assessments
  • Create the product launch plan and project manage the launch cycle by working with each of the key departments; sales, marketing, development, support, lab, consulting, and analyst teams as required, in order to launch the product on time.
  • Assist in the creation of the functional specification documents along with the Technology Development team to ensure the functionally of the desired products meet the expectations and usability requirements of the target market and their personas.
  • Work closely with the Technology Development team to ensure that the product requirements, functional specifications and timelines are met to deliver and launch the product in a timely manner and to maintain the product development roadmap post-launch.
  • Collaborate with the sales team to develop the commercialization plan and effective promotional and enablement strategies that help with the consistent sell through that meets the target annual sales plan for the product.  
  • Collaborate with the marketing team on product communications, marketing strategies and activities for the product.  
  • Collaborate with sales, marketing and content teams to ensure that the sales message for promotions correlates with product and service content.

  Competencies Required

  • Experience in all facets of product management or project management required
  • Product planning, research and persona mapping/targeting experience
  • Excellent interpersonal skills, with a proven track record of establishing credibility with key customers, prospects and business partners, sales, customer support and development.
  • Working knowledge of various promotional channels: social media, direct mail, telemarketing, email, website, affinity, trade shows and advertising in a B2B environment. Functional knowledge of Microsoft Office (Word, Excel, etc).
  • Experience tracking and reporting marketing trends.
  • Experience tracking and reporting marketing activities and monitoring/evaluating trends via Salesforce, Google Analytics and other such tools.

   

  Required Education and Experience

  • Bachelor’s degree in relevant field (business, marketing, communications or related field) and/or relevant professional marketing experience 

  
  Preferred Education and Experience

  • MBA in relevant field (business, marketing, communications or related field) and/or seven years in marketing and/or product development.
  • Experience in working with software product development processes including agile processes.

  
  Keypoint Intelligence is an EOE 

  We offer a dynamic work environment and a competitive compensation and benefits package which includes a 401k plan, medical, dental, vision, and life insurance plans. 

  To apply for this position, please click here.
• Sales Product Manager Sales Product Manager
  Sales Product Manager

  
  

  Keypoint Intelligence is a global leader in business-to-business information and product testing with offices in Weymouth, Massachusetts, Fairfield, New Jersey, Wokingham, United Kingdom, Tokyo, Japan, and Hong Kong, China. We are seeking a Sales Product Manager with relevant experience working in a similar industry or position. 

  Position Summary

  The Sales Product Manager role is responsible for meeting and exceeding sales goals for a new e-commerce SaaS platform that launched in Q1 2021. The Sales Product Manager will work with the sales team in generating new sales opportunities while collaborating with Marketing, Sales Enablement, and the Product Manager to showcase the new platform and products within it. A strong understanding of the sales process, generating, qualifying and converting leads, building relationships, and closing deals to grow sales and extend our global reach.

  Essential Functions

  • Qualify, develop, and maintain thorough company and product knowledge and closing new SaaS opportunities focused on the introduction and launch of a new platform product
  • Work with the Account Executive team to focus on growing and developing existing clients, together with generating new business.
  • Meet or exceed sales goals/targets provided by sales management.
  • Work with the marketing and product management team to design industry-specific outbound efforts to maximize leads and revenue
  • Promote and sell company’s products to its clients and prospective customers by understanding their unique pain points.
  • Generate leads and grow existing relationships with clients and new prospects (this is achieved by following up on inbound leads and online evaluations; cold calls or perform warm outreach; and following up on outbound marketing campaigns, into which this role will provide guidance)
  • Work out strategies that would help displace competitors from market positions
  • Negotiate pricing and contracts, together with terms and conditions of business
  • Engage in forecasting, planning, and account resource allocation and strategy
  • Make phone calls, web-based presentations and/or schedule in person meetings to support sales and manage product positioning strategies
  • Develop targeted campaigns with Marketing and Sales Enablement to increase product pipeline
  • Prepare and deliver presentations, proposals and product demos professionally 
  • Utilize HubSpot tool to ensure up to date account management and overall pipeline
  • Diligently develop and maintain a network of business contacts within and around the company’s area or niche

  
  Competencies Required

  • Effective selling and presentation techniques with the capacity to influence customers
  • Strong written and oral communication skills
  • Ability to work with little or no supervision 
  • Flexibility and ability to multitask – handling more than one tasks at the same time 
  • Strong computer skills: Microsoft Office, Excel, CRM, etc.; Experience with HubSpot and salesforce.com preferred
  • Excellent communication, presentation, problem-solving and time management skills
  • Work effectively with both internal and external resources to successfully close sales
  • Unquestionable integrity
  • Strong drive to succeed, no matter the odds that may set in
  • Prospect both cold and warm accounts and demonstrate company’s website tools and functionality to potential customers to secure and close business
  • Strong ability to increase company’s pipeline through targeted traffic and demand generation.
  • Ability to consistently deliver new business ideas, and to grow existing business
  • Effective selling and presentation techniques with the capacity to influence customers
  • Well-developed communications skills

  
  Supervisory Responsibility

  The Sales Product Manager role has no direct supervisory responsibilities.

  
  Work Environment

  We offer a dynamic work environment and a competitive compensation and benefits package which includes a 401k plan, medical, dental, vision, and life insurance plans.

  
  Physical Demands

  Ability to sit or stand for long periods of time.

  
  Travel

  Occasional travel may be required (20% - 30%)

  
  Required Education and Experience

  • A minimum five years of B to B sales and Bachelor’s Degree in related field (Sales, Business, Marketing) or suitable work experience.
  • A record of achievement in the Account Manager position.

  
  Preferred Education and Experience

  • Master’s Degree or suitable work experience.

  
  Other Duties

  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

  
  Keypoint Intelligence is an EOE

  We offer a dynamic work environment and a competitive compensation and benefits package which includes a 401k plan, medical, dental, vision, and life insurance plans.  

  To apply for this position, please click here.

• Technical Editor Office Hardware Technical Editor Office Hardware
  Technical Editor Office Hardware

  
  

  Keypoint Intelligence is a global leader in business-to-business information and product testing with offices in Weymouth, Massachusetts, Fairfield, New Jersey, Wokingham, United Kingdom, Tokyo, Japan, and Hong Kong, China.

  We are seeking a Technical Editor of Office Hardware content with four to five years of industry experience. This position will report directly to the Director of Office.

  Position Summary

  The Technical Editor Office Hardware has specialized knowledge in a wide variety of technologies related to both A3 & A4 SF & MFP Hardware for the office and home environment and can handle related inquiries, both externally and internally. The individual participates in lab testing, creates and publishes well-written and accurate reports, articles/blogs, and other written deliverables related to office hardware. Responsibilities include collaboration with lab team, industry analysts, and clients. An understanding of all industry stakeholders such as OEMs, dealers, and resellers is a benefit.

  Essential Functions

  • Produce well-written and technically accurate deliverables (private and public reports on office hardware, for client internal use as well as for public use as well as analyses, articles/blogs, presentations, and summaries) based on product testing, team member expertise, and other sources

  • Provide clients with strategic advice from research and competitive analysis

  • Help sell and be instrumental in completing custom project engagements

  • Contribute to public site content (articles/blogs, webinars) and promote through social media

  • Attend meetings, tradeshows, and industry events to keep abreast of product, vendor and market news and trends

  Competencies Required 

  • Excellent writing, oral communication, analytical, organizational, project management and presentation skills

  • Ability to produce high-quality deliverables while meeting deadlines

  • Team player who can work well with all levels of an organization

  • Demonstrated ability to develop and maintain relationships in the technology industry

  • Strong Microsoft Office skills, proficient in Adobe Creative Cloud as well as content and project management systems

  • Good Internet research capabilities

  • Desire to learn about more industry products and adjacent technologies

  Required Education and Experience

  Four-year degree in relevant field, with 4-5 years of industry experience.

  Preferred Education and Experience

  Master’s degree a plus.

  Keypoint Intelligence is an EOE

  We offer a dynamic work environment and a competitive compensation and benefits package which includes a 401k plan, medical, dental, vision, and life insurance plans.

  To apply for this position, please click here.