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AI CONNECT

AI Connect is a bi-weekly LinkedIn Live program that explores the intersection of artificial intelligence and business transformation. Hosted by thought leaders from Keypoint Intelligence and GoWest.ai, each episode delivers bold insights, practical use cases, and engaging conversations with industry experts. From emerging trends to real-world applications, AI Connect equips business leaders with the knowledge they need to navigate and lead through the AI revolution.

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West McDonald

As a leading authority in AI business advisory services and mentorship, West McDonald, founder of GoWest.ai, has made his career as a trusted resource and catalyst for growth through technology innovation by businesses around the world. His knack for helping businesses to leapfrog competitors through effective implementation of cutting-edge business practices has made him a go-to expert for companies looking to leverage AI for business growth.

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Randy Dazo

Randy Dazo is the Chief Strategy and Product Officer at Keypoint Intelligence. Mr. Dazo is responsible for all of Keypoint Intelligence’s current and new product strategies and the growth of these businesses. In addition, Dazo’s groups include the delivery and marketing of content, testing, products and services for the organization worldwide. With more than 30 years of experience in the IT & office technology industry. 

Episodes

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Episode 1: Then, Now, Next: AI in the Hot Seat

AI Connect returns with a bold reboot, co-hosted by Randy Dazo of Keypoint Intelligence and West McDonald of GoWest.ai. In this premier episode, we reconnect with three standout leaders from our earlier days- each of whom has been knee-deep in the AI revolution.
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Episode 2: Healing with AI – How BastionGPT is Transforming Healthcare Conversations

In this episode of AI Connect, West McDonald and Randy Dazo talk with Josh Spencer, co-founder of Forta.tech, about BastionGPT—a HIPAA-compliant AI assistant built for healthcare. Learn how it tackles clinician burnout, improves documentation, and ensures data privacy. Whether you’re in health tech or just curious about specialized AI in medicine, this is a must-watch.
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Episode 3: RAG Models & the Next Generation of Custom AI Assistants

In Episode 3 of AI Connect, co-hosts West McDonald and Randy Dazo welcome Ethan Housen of CustomGPT.ai for a deep dive into the evolving landscape of AI assistants powered by Retrieval-Augmented Generation (RAG). We’ll unpack: What RAG actually is — and why it matters now. How CustomGPT.ai is pushing the boundaries of secure, accurate, enterprise-ready AI. What’s here, what’s coming, and what it means for the future of chat-based AI.
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Episode 4: Automating the Office - Inside FormedAI's Approach to Workflow Intelligence

In Episode 4 of AI Connect, co-hosts West McDonald and Randy Dazo sit down with Jeff Masters, Principal at FormedAI, for an in-depth look at how automation is reshaping the way industries operate — starting with the office equipment channel. We’ll investigate: How accounts payable automation is transforming office tech businesses. What FormedAI is doing in sectors like healthcare, construction, and finance. Whether "human in the loop" is still necessary. What intelligent automation is getting right — and where it’s still risky

AI Insights

AI Webinars

Discover How AI is Reshaping the Print Industry

Join us for an engaging panel webinar where Keypoint Intelligence industry experts explore how artificial intelligence (AI) is transforming the production print landscape. From the design stage and predictive maintenance to enhanced quality control and advanced workflow software, AI is reshaping how print service providers and manufacturers operate.

Watch Now!

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