The Key Point Blog


Priya Gohil

How can retailers meet expectations?

As the 2022 holiday season is firmly in its stride, the shopping trend appears to be bridging both in-store and online experiences.



Rachel Dean

Achievements shown for vendors, distributors, service providers, resellers, and individuals

It was a pleasure to be invited to the Print.IT Awards 2022 on December 6, 2022—the only awards program for the UK Printer/MFP/IT vendor, reseller, and supplier community.



Greg Cholmondeley

Which company leads the field in our Market Insights Study?

Several production software vendors have participated in the first Keypoint Intelligence Market Insights Study and Pacesetter award for sustainability relating to production workflow. We discuss here the basis for creating our study as well as announce the winner of the Pacesetter award.



Jamie Bsales

CareAR and CrushBank use AR and AI to help stretch IT-technician resources

In-depth interviews conducted with CIOs and IT Directors for our recent research study, The Managed IT Services Opportunity, revealed that these decision-makers routinely outsource IT functions to outside managed services providers (MSPs).



Mark Davis

And what businesses should look for in the technology they choose

The legalization of cannabis for medicinal or recreational use is a contentious issue, but many print companies are tackling this market. We discuss here how companies, like Brother, are taking advantage of this emerging field.



Eve Padula

It’s important to understand all your options

Inkjet technology has become increasingly popular in the recent past, and its value proposition aligns well with the communication needs of today’s consumers and buyers. We discuss here the benefits of pursuing inkjet technology as well as its effects on the market.



Sam Keller

Summarizing the current document solutions market, trends, and what’s next for DX

Jamie Bsales has been following the document imaging software market for Keypoint Intelligence since 2007 and the wider IT technology arena since 1992. He has seen a world of change over that time and talks here about what’s new—and what’s next.



Lee Davis

ConnectWise is helping technology service providers with managing IT

The most recent IT Nation Connect conference was held by ConnectWise in Orlando. We discuss here how the show presented managed IT solutions as well as the effect managed IT can have on a business.



Carl Schell

Thoughts on the industry from Staff Product Manager at Qualcomm

Print might be down, but it is certainly not dead. There are still plenty of good stories to tell about it, too—precisely why I was excited to sit down with Qualcomm’s Philip Mazzilli, who is also a member of the Mopria Alliance, to discuss several aspects of the print industry.



Mark DiMattei

Remote workers and layoffs mean re-evaluating your headquarters

While many employees are returning back to the office for work, physical office spaces are shrinking. Our latest infographic looks at data concerning factors that are causing these locations to downsize as well as hybrid work environments.