Editors Desk

Vendors Speak out on the Ongoing Pandemic

The virus known as COVID-19 continues to wreak havoc in the United States and drag the economy to a screeching halt. I talked with several of the major OEMs in the office hardware space about the impact the coronavirus has had on their manufacturing to this point.



Security, Production, and uniFLOW Also Highlighted at Atlanta Event

“The smaller, more intimate setting of our regionalized dealer events allows for more access to individuals that don’t typically come to a larger national dealer event, such as sales reps and service technicians,” said Canon U.S.A., Inc.’s Hiroyuki “Hiro” Imamura.



After Record-Setting Growth, Company Aims Even Higher

April always marks the beginning of Kyocera’s fiscal year—it’s a time to kick off new initiatives and reflect on the last year.



Key Takeaways from the Company’s Dealer and End-User Conference

Last week, BLI attended Toshiba’s 2016 Dealer and End-User Conference in Las Vegas, and found a company that continues to solidify its relationship with its dealers, and poised to take more market share from some of the bigger players in the industry.



Will 3D Printing Be the Transformative Force Many Predict?

BLI took a deep dive with a number of industry insiders to sort through the technology, the fragmented market, the aftermarket potential, and what the future holds.



This month marks the silver anniversary of the introduction of Xerox’s first DocuTech, a device that played a more than substantial role in ushering in the print-on-demand era, an era which has generated billions of dollars for the OEM and upwards of $30 billion for the document imaging industry as a whole.



It’s a good time to be in the production space. As Annette McCrary, director of strategic marketing for Ricoh’s Production Printing Business Group, put it, “Print is not dead, but has become a very interactive, dynamic media that people may have been overlooking.” And judging from current numbers in the production space, people haven’t been overlooking it as of late. In 2014, the market for production digital presses increased nearly 18 percent to over $2 billion, according to IDC Worldwide Quarterly Production Printer Tracker, and total market shipments were at their highest level since 2009, mainly due to the steady increase in the shipment of digital presses, which were also at their highest level since 2009. And there’s plenty of room for more, as digital pages printed still only account for about 2 to 3 percent of the overall market in production printing, according to Xerox Vice President of Marketing Communications & Customer Engagement Beth Ann Kilberg-Walsh.



Last month, BLI analysts attended Ricoh’s 2015 dealer show in Las Vegas. Living up to the event’s theme of Collaborate.Succeed, Ricoh senior executives were very open with dealers, going so far as to having an open question and answer forum during the general session. It shows how far Ricoh has come in the last few years in improving its relationship with dealers, who now make up over 37 percent of the company’s total sales.



When Rick Taylor, president and chief operating officer for Konica Minolta’s US operations, came to the stage to kick off the company’s 2015 dealer meeting in L.A. wearing “The Taylor 2000,” the industry’s first wearable technology, he was only half-joking. It actually set the stage perfectly for the expansive technological offerings that would be showcased over the next several days, many of which move well beyond not just the hardware, but even the software and services, we’ve become accustomed to in the digital imaging industry.



BLI recently attended a technology showcase at Konica Minolta’s New York City Customer Engagement Center. While much of the event was geared to the launch of the company’s new production hardware devices, the company also provided the latest on the earnings front and shared the latest developments on the software and solutions side. Attendees also got a first look at the 3D printers Konica Minolta will be carrying as part of its new partnership with 3D Systems.