The Key Point Blog

05/05/2021

Carl Schell

Directions in managed IT and the cloud

For IT vendors, MSPs, and, yes, those office equipment dealers that have an IT practice, there has been no downtime in developing as well as selling products and services to help customers thrive during the pandemic.

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04/26/2021

Jamie Bsales

New data indicates attacks by state-sponsored hackers have doubled in the last three years

The report shows that almost 30% of the cyber threats captured by the HP threat team were previously unknown, as attackers increase their use of smokescreen techniques to evade detection tools.

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04/13/2021

Carl Schell

Dealer challenges, a look at forecasts among talking points

Keypoint Intelligence’s Deborah Hawkins and Carl Schell were invited by print industry veteran John Alfred Hustvedt to speak with some folks from the Nordic organization Economy and IT.

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03/29/2021

Ryan McAbee

Are you delivering for your customers?

Due to the pandemic, 2020 had some of the most challenging global business conditions that print service providers had seen in a decade. Operations were disrupted as executives and managers struggled to figure out health and safety protocols, while also enabling remote work where possible.

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03/25/2021

Ryan McAbee

The Zaikio Procurement Platform modernizes B2B procurement

How we purchase things has forever been changed by e-commerce but, when it comes to obtaining mission-critical supplies, B2B procurement can still be an archaic offline process. This blog explores how Zaikio's procurement platform can address this issue.

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03/24/2021

Randy Dazo

Add modules to coincide with your organization’s growth

Last year, the UVERCE™ product and development team spoke to several dealers to obtain feedback on the service as well as understand what these dealers would want in an e-commerce solution. This blog explores the many modules available for the UVERCE™ solution.

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03/18/2021

Carl Schell

President/CISO brings an IT focus to company’s managed office strategy

Even if its geographical footprint spans the southern United States, Novatech is very much a national company thanks in large part to Dave Moorman, President and Chief Information Security Officer.

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03/16/2021

Christine Dunne

A more affordable alternative to hardcopy proofing

For Dan Caldwell, President of ICScolor, this year has been good for his business. This blog explores how remote working is helping ICScolor grow.

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02/01/2021

Colin McMahon

Acquires CareAR for more robust remote service support solution

One of Xerox’s latest moves, the acquisition of AR support platform provider CareAR, is further evidence that the largest players in the print OEM space are ramping up efforts to make their hardware and software easier to use in remote, decentralized environments.

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01/18/2021

Jamie Bsales

Digital health, AI, AR/VR, cloud, and 5G are the major trends for 2021 and beyond

This blog explores the overall sessions of the Consumer Electronics Show virtual event that took place from January 11-14, 2021. It reviews the main themes and general feel of the show.

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