The Key Point Blog

11/03/2022

Deborah Hawkins

Two vendors, one in North America and one in Western Europe, claim top prizes

Keypoint Intelligence defines “remote service” as the ability to provide maintenance in a contactless way on a device from a remote location, without being at the same location. We discuss here the winners of our inaugural Buyers Lab 2023-2024 Pacesetter Awards in Remote Service.

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09/20/2022

Sam Keller

Looking at research and diversification in the office document industry

As one of our subject matter experts at Keypoint Intelligence, Deborah Hawkins has extensive consulting skills and has helped major industry brands to expand strategies and explore new ground. She answers a few of our questions in our first Chatting with Keypoint Intelligence Experts concerning the office print market and its future.

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06/28/2022

Deborah Hawkins

Why businesses should care, especially now

Document digitisation is key and represents the foundation of any digital business infrastructure.

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05/26/2022

Deborah Hawkins

Reman: a brand for Europe and an informed consumer initiative

The European Commission (EC) has taken it upon themselves to regulate the printer supplies market to ensure a higher level of sustainability.

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05/03/2022

Deborah Hawkins

An important new insight for all printer, supplies, and paper brands

No one needs to be told that online purchasing increased during the pandemic, but Keypoint Intelligence’s latest Multi-Client Study, A4 Hardware and Supplies in the E-Commerce Channel, looks much deeper at future “stickiness” for many customer groups.

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03/10/2022

Deborah Hawkins

The impact of home and office print on the document industry

As COVID incidences drop and levels of vaccination continue to rise, the “new normal” is now in sight. This blog explores how the pandemic has effected print volumes as well as how businesses will be affected by new work structures.

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03/07/2022

Deborah Hawkins

The LaserJet Tank MFP 2600s offers another test for the aftermarket

This blog discusses HP's recently announced laser tank printer—the LaserJet Tank MFP 2600s.

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02/09/2022

Deborah Hawkins

Call for sustainable action expands

Keypoint Intelligence recently wrapped up testing of the third generation of Ricoh’s GreenLine devices, which are the first remanufactured devices to achieve ENERGY STAR qualification.

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11/30/2021

Deborah Hawkins

President Obama speaks about hope at climate summit

COP26 is the global summit addressing climate change that was held this month in Glasgow. This blog explores the effects of President Obama's speech and how environmentalism is affecting the document industry.

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11/23/2021

Deborah Hawkins

Cloud Workspace Collaboration and Print in City Solutions

This blog focuses on Canon Europe's recent announcement of two technology solutions to support hybrid working: the Cloud Workspace Collaboration (CWC) and Print in City (PIC).

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