The Key Point Blog


Ryan McAbee & Eve Padula

The final word on this year’s digital experience

Last week, the PRINTING United Digital Experience ended its 14-day run. Featuring four hours of vertically focused content each day, PRINTING United 2020 was really a mix of mini-events rather than a single event with a cohesive focus.



Mack Brothers

Getting the Customer to be (nearly) always right

With the right combination of ingredients used in a strategic way, companies can create a sauce that becomes the foundation of myriad success stories. In Part 2 of the Secret Sauce blog, we look at customer experience and expectations.



John Shane & Kaitlin Shaw

Company looks to meet the high demand of printing from home during pandemic

HP recently announced its new HP+ offering, which has expanded its Instant Ink subscription service to include toner. This blog explores this expansion.



Lee Davis

Annual forecasts for North America and Western Europe coming soon

Released annually, our Document Imaging Solutions Forecasts for North America and Western Europe estimate and project revenue figures from 2019 to 2024. This blog explores some of the complications we've seen due to COVID-19.



Carl Schell

Evolving beyond print through managed IT and the smart workplace

For NYC Tri-State Area-based LDI Color ToolBox, on track for its best year ever, the company didn’t realize the plans it had for a product and services expansion would become its saving grace when the coronavirus struck.



Anne Valaitis

Bringing value during COVID-19 for the office and home

On November 10, Epson announced a refresh of several desktop workgroup scanners as well as a new network connected scanner. This blog explores the details of these devices.



Jamie Bsales

Free session shares insights on the post-COVID work environment

Keypoint Intelligence and Xerox recently teamed up to present a special webinar that should be of interest to all stakeholders in the office document technology industry. This blog explores the webinar.



Kris Alvarez & John Shane

US and Western European forecast on the impact of COVID-19

Businesses across the globe have been (and will continue to be) ravaged by the COVID-19 pandemic—prompting companies to pivot their businesses to grow in different directions than usual. This blog looks at the updated numbers of our Marking Supplies Forecast.



Christine Dunne

“Essential” sectors have lowest penetration, representing persistent print opportunities

Much has been said recently about the shift to remote working that has been driven by the pandemic. This blog looks at those job listings that are actually remote and who is listing them.



Deborah Hawkins

The new joint venture helps Sharp continue to grow beyond the realm of print

Japan’s Sharp Corporation, under the guiding hand of its Taiwan-based parent company Foxconn Technology Group, just closed its previously announced deal to form a joint venture with display maker NEC Corporation. This blog explores the details.