Trade Shows & Events

Dscoop Edge Orlando 2019
Mar 24 2019
Orlando, Florida

Pat McGrew and Kate Dunn will provide educational sessions at Dscoop Edge - Turning Ideas into Reality.

During the event, they will present sessions that include:

It’s Time to Pay Attention to Your Sales Process
Kate Dunn, Director, Business Development Service, Keypoint Intelligence-InfoTrends 

Edward Demming, the father of the quality movement is famous for saying "If you can't describe what you're doing as a process, you don't know what you're doing!" and yet, most print service providers do not have a sales process that is used consistently by all reps within the company.

Targeted to company owners, senior management and sales management, the workshop will focus on helping print service providers learn a closed loop sales process that will drive new high margin business for your company.

What the PSP's will learn includes:

  • A new 8 step sales process that differentiates your company and delivers high margin sales.
  • The key qualification criteria for each step of the sales cycle including use of samples, demonstrations and proposals or quotes.
  • An 8-step sales prospecting cadence that integrates with your marketing strategy and use the strategic use of samples.
  • How to use your sales process to deliver a steady stream of case studies and testimonials from happy customers.
  • How to transition your current team to a new and improved sales process.
  • Tips on how to get started with implementation of the process within your company.

Participants will come out of this workshop with key information and insight to implement and execute a sales process within their company.


Print Samples That Sell!
Pat McGrew, Senior Director, Production Software and Services, Keypoint Intelligence-InfoTrends

This workshop will address what you need to know to ensure your sales teams are telling the right story to the right customer/prospect with the right support. We will provide tips and advice to develop print samples that promote your capabilities and expand your stories for creators and brand owners who already expect that their partners to be able to produce brilliant prints. The workshop will provide the tools sales reps need to evaluate their core markets and the print samples that will help them sell most effectively. The outcome of the workshop is a set of recommendations and tips to make print samples a full partner in the sales process. The intended audience would be print service provider owners, marketing and personnel or sales representatives.

For more information, or to register, click here.


Inkjet Summit 2019
Apr 09 2019
Ponte Vedra Beach, Florida

Come hear Pat McGrew speak April 9-10 at the Inkjet Summit 2019 conference.

The Inkjet Summit is an invitation-only, hosted summit designed for senior managers and business executives who want to understand how current and future inkjet production printing technology, software and solutions will impact their business and investment decisions. This summit offers strategic level insights into what printing industry leaders should do to improve and optimize their business.

Sessions Keypoint Intelligence will be participating in include: 

Tuesday, April 9, 2019

Industry Best Business Practices: Market Segment Breakout Sessions

Industry experts will provide in-depth information on the implementation of business practices to successfully deploy inkjet technology across Direct Mail/Marketing, General Commercial, Publishing, In-Plant, and Transaction print. The segment breakout sessions will leverage the thought leadership and experience of the consultants who are recognized for their expertise and deep vertical knowledge, along with the expertise of experienced users.

8:50 AM - 9:25 AM
Pat McGrew, Senior Director, Production Software and Services

Transactional Print: Deciding to Buy and Preparing to Grow

Addressing a balance of questions posed by attendees who are considering inkjet for the first time and those looking to optimize their environment and take on new business. Will discuss some of the latest technology trends in hardware and software as well as business trends in the traditional transaction printing and transitional segments.


Wednesday, April 10, 2019

Industry Best Practices: Market Segment Inkjet User Panels

1:20 PM - 2:10 PM
Moderator: Pat McGrew, Senior Director, Production Software and Services

Transactional Communications:  Current Inkjet User Panel

Learn how inkjet solutions in transaction print environments have been implemented and what benefits have been realized. Users will discuss their strategies, as well as the successes and challenges they have faced.

Learn more

2019 Solimar User Conference & Customer Advisory Council (CAC) Summit
May 01 2019
San Diego, CA

Come hear Pat McGrew during a keynote presentation May 1st at the 2019 Solimar User Conference & Customer Advisory Council (CAC) Summit. 

The three-day user conference will provide attendees with opportunities to to learn about the latest trends and technologies, best practices, Solimar’s roadmap and more. Participants can preview new and evolved Chemistry™ products and solutions plus hear about client success stories designed to increase attendees’ product knowledge. In the Technical track, attendees will also have an opportunity to participate in a series of hands-on learning labs and solution training sessions. 

Pat McGrew, Senior Director, Production Workflow Service
Keynote: 5 News Flashes You Can Use from the Automation Trenches

In 2018 we looked at the workflow revolution, concluding that Smart Print Manufacturing is an aspirational path, but still not in everyone’s five-year plan. Automation is assumed for many processes, but there are still many islands linked by automation potholes that need attention. Based on the most recent Keypoint Intelligence research from both the workflow and customer communication services, as well as emerging evidence that platform-based automation is gaining steam, here are the five things you must work on this year to ensure that you are positioned for operational efficiency.

Take Away:

  • Evaluating platforms to create more efficiency
  • Filling in potholes in superstructure
  • Developing the long-term plan as more tools become available


Pat will also host a session in the Executive Track: Customer Advisory Council Panel Discussion

Learn more

FESPA 2019
May 14 2019
Munich, Germany

FESPA 2019 is Europe’s largest international wide format professional printing exhibition. Where over 700 exhibitors showcase their latest innovations and product launches in the digital and screen printing sectors for graphics, signage, décor, packaging, industrial and textile applications.


Trends/Forecast Session - Workflow Solutions and Print Automation


Dig Up Euros from Your Workflow

Ryan McAbee, Director, Production Workflow

The sands are shifting as wide format shops seek out new customer opportunities with higher margin opportunities. The focus is typically centered on new applications supported by faster and better print equipment. This session will focus on the often-overlooked trends and opportunities in workflow and software automation.

Come discover the critical workflow challenges, such as job on-boarding, based on lessons learned by InfoTrends as we have walked the workflow walk with printers performing print shop assessments. Learn how to perform your own shop audit to identify cost savings and plot a course for digital transformation.

A workflow assessment discovers and documents the people and technology used during each process from job on-boarding to completion and delivery.

Participants will learn:

  • Current software trends specific to the sign and graphics industry
  • Uncover the critical workflow challenges and how to fix them
  • How to perform your own workflow assessment to uncover your own challenges
  • The five stages of digital workflow transformation and why they matter

Learn more