Use chat bot scripting or “live” representative engagement to provide a personal consultative experience. UVERCE’s integrated communications platform provides optional integration into your CRM & ERP as well as provides details for your client’s activity, order history, and product information to help sell or upgrade their devices.
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- Live and Bot text, chatting capabilities
- Integration into other UVERCETM & channel CRM tools for seamless streamlined conversations
- Audio and video calling for engaging face-to-face communications
- Track website roaming activity in real-time and encourage interactivity