“The smaller, more intimate setting of our regionalized dealer events allows for more access to individuals that don’t typically come to a larger national dealer event, such as sales reps and service technicians,” said Canon U.S.A., Inc.’s Hiroyuki “Hiro” Imamura, Senior Vice President and General Manager, Marketing Sub Group, Business Imaging Solutions Group. “It’s important that these individuals get the hands-on experiences with our products and programs that these roadshows provide, as well as competitive insight on the competition. We also get the opportunity to hear what they have to say about their experiences with our products and programs.”
Dealer Channel Growth
Canon was the No. 1 market share holder in terms of A3 placements for color and monochrome in 2018, at just over 25 percent, and, according to Sam Yoshida, Executive Vice President and General Manager, Business Imaging Solutions Group, Canon U.S.A. Inc., and Vice Chair, Canon Solutions America, the company’s independent channel has experienced growth for seven straight years—and is on track to make it eight consecutive. Canon also invests about 8.6 percent of its net sales back into research and development every year and has been a Top 5 patent holder in the US for over 30 years.
“Thank you for your support promoting the Canon brand,” said Yoshida. “You have a choice, it’s a competitive market. Innovation is part of our DNA, and we promise to continue that strong message by developing and investing in the technology that will help your customers solve problems, communicate better, work better, and improve productivity.”
“Suite” Security
MFPs continue to play a greater role in customer infrastructure. In fact, according to a survey Keypoint Intelligence conducted of IT decision makers in the US and Western Europe, when asked about their future buying criteria for print devices, respondents were most likely to cite security as a Top 4 qualification.
According to Canon, security was built from the ground up on the new III series and the setup and capabilities are consistent across the line. Highlights of the III series’ security suite include:
Verify System at Startup - To prevent breaches, the system runs a boot code at startup. If the boot code is missing, the system won’t even begin until system integrity is checked. The operating system, firmware, and software are also examined at startup, and service has to be called to verify system integrity if any of them do not pass.
SIEM (security information and event management) – SIEM is becoming a bigger and bigger deal in the security field. According to Canon, the SIEM market grew to 2.18 billion in 2017, and it continues to grow at a clip of 15 to 20 percent every year. As Canon explained, SIEM is the monitoring of events, and notification that an event is happening, and the III series can connect to all of the major SIEM systems. Examples of alert triggers include failed login attempt; file sent to unauthorized address; unauthorized settings change; confidential file printed; unauthorized MEAP application added; and suspicious user activity. Runtime intrusion will be available later this year.
HDD password lock – This feature prevents access to the hard disk from the PC when it’s removed from a device. A password is automatically generated and given by the device. Hard drive data erase; hard drive data encryption; hard drive initialize; and an optional removable hard drive were also highlighted.
Remote user interface – Allows for the cloning of security across devices.
Production a Primary Focus
In 2000, 6 trillion images were produced on offset devices. By 2022, roughly half that will be produced on offset devices, according to Anthony Agliata, Marketing Director, Production Solutions Division, Business Imaging Solutions Group, Canon U.S.A., Inc. And a significant share of the 3 trillion images that were produced on offset devices will be moving to digital production devices. To that end, Canon’s latest products and capabilities in the digital production space were a focal point at the event:
uniFLOW Updates Its Pricing Structure
Canon also detailed its new subscription-based pricing for all uniFLOW platforms (Online Express, Online Cloud, On Premise, Capture, SMB, and Full). As Canon explained, whereas prior the number of devices, users, and locations were all tied to pricing structures, pricing will now be strictly based on a per-user basis. This should allow for a faster quote to the customer, while details on deployment can follow. Also, according to Canon, device level security is completely integrated with uniFLOW, and policies can be pushed out to all devices. Another uniFLOW advantage is CPCA Accounting, which Canon says is the accurate reporting of what has actually been printed at the device. uniFLOW will also accurately report if only 10 pages were printed for a job (if a misfeed or error occurred), even if 15 pages were processed for the job, for example.