Sign up for The Key Point of View, our weekly newsletter of blogs and podcasts!
Managed IT services (MITS) has been a growth area for the better part of a decade, with bandwidth-strapped IT directors looking to managed services providers (MSPs) to supplement their strained internal IT staffs. In fact, the worldwide MITS market is expected to top $750 billion by 2030—an annual growth rate of better than 12%—according to Precedence Research.
Broadly, the MITS arena can be divided into four categories:
To determine the buying trends we can expect to see in the coming months and years, Keypoint Intelligence’s analysts conducted in-depth interviews with key IT decision makers (IT director level or above) across several industries in the US, UK, and Germany. The wide-ranging interviews explored:
The findings were interesting. Cybersecurity is the top area for outsourcing, being mentioned by every one of the respondents. The main reasons for seeking outside help for IT security and other areas include cost, lack of in-house expertise, the inability to hire enough staff, as well as the desire to free up staff for other projects. These IT directors are also continuing their migration of IT systems to the cloud with a vengeance.
Be sure to check out the study to see more findings, and see what the respondents had to say in their own words.
This study’s full results are compiled in our newly published deliverable and available to Keypoint’s Office CompleteView subscribers. Not a subscriber? Send us an email at sales@keypointintelligence.com.