keypoint-blogs

Recapping the Canon 2025 Summit and Unified imageFORCE Launch

Written by Rachel Dean | Sep 30, 2025 12:00:00 AM

 

Be sure to sign up for The Key Point of View, our weekly newsletter of blogs and podcasts!

 

At Canon’s 2025 Business Partner Summit in Las Vegas, the company introduced its latest imageFORCE lineup. This unified imageFORCE brand platform consolidates what was previously separate product lines, namely the imageRUNNER ADVANCE DX (A3) and imageCLASS X (A4) families. A critical step in Canon’s effort to simplify its product portfolio and strengthen its channel story, this move helps dealers articulate a clearer, more value-driven proposition in a competitive marketplace and reinforcing the message that Canon delivers a unified and scalable platform designed for every business environment.

 

 

A Unified Brand to Strengthen Market Clarity

The imageFORCE platform gives Canon’s channel partners a streamlined sales narrative: one brand, one experience that spans A3 and A4 devices. This unification is more than cosmetic; it represents a structural shift toward portfolio simplicity and channel alignment.

 

By integrating A4 devices, a segment experiencing rapid growth amid hybrid work adoption, Canon equips dealers with a consistent story across deployment types and workplace scales. Customers benefit from a standardized user experience, while dealers can focus on consultative selling rather than reconciling disparate brand identities.

 

Dealer Enablement: The Key to Canon’s Strategy

While unification enhances clarity, Canon’s success will depend on how effectively it equips and educates its dealer community. The company has emphasized that training, marketing discipline, and sales enablement are central to unlocking the full potential of the new platform.

 

Through expanded mobile learning tools, co-branded marketing assets, and financial programs such as Canon Financial Services leasing program and Pinnacle Points dealer reward system, Canon is investing in its dealers’ ability to lead with confidence. The objective is clear: ensure that every Canon representative in the field can articulate differentiation that includes artificial intelligence (AI)-driven workflows and security features to cloud integration and sustainability innovation.

 

Leading with Value, Not Price

Canon’s repositioning reflects a broader market imperative: the need to shift from transactional to value-based selling. In an industry where commoditization pressure remains high, Canon’s unified branding and enhanced dealer enablement create a foundation for differentiation through expertise, not discounting.

 

By embedding brand cohesion and marketing discipline throughout its channel, Canon is working to re-establish print as essential infrastructure integrated with IT systems, aligned with sustainability goals, and is vital to hybrid workplace productivity.

 

Keypoint Intelligence Opinion

Canon’s imageFORCE unification marks a pivotal moment in the company’s channel and brand evolution. The simplified portfolio helps dealers tell a stronger, more coherent story and supports Canon’s strategic goal of repositioning print as differentiated—not commoditized.

 

However, the long-term impact will hinge on execution. Canon must continue to budget for dealer training, maintain brand consistency, and expand co-marketing investments to ensure its partners lead with capability and not cost. If sustained, this initiative positions Canon (and its dealers) to compete on innovation, integration, and trust rather than price—ensuring continued relevance in a transforming print and IT landscape.

 

Workplace CompleteView subscribers can access the full Analysis, From Fragmentation to Force, through the InfoCenter.

 

Stay ahead in the ever-evolving print industry by browsing our Industry Reports page for the latest insights. Log in to the InfoCenter to view research and studies including Canon and other show reviews through our Workplace CompleteView Advisory Service. Not a subscriber? Contact us for more information.