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Industry Reports

We provide our clients with ongoing market information throughout the year to provide timely and informative insights on current and future market trends and developments. Industry reports can be purchased as stand-alone items, or annual advisory service subscriptions which offer the industry reports and ongoing access to our analysts for strategic planning and advice. 

Information. Insight. Advice.
The deliverables range from news and analysis to in-depth primary research, market sizing, and forecasting. With our market intelligence, we support all your activities through a knowledgeable third party, neutral lens.
Report Spotlights
Production Print Reports
FORECAST
Global Digital Textile Forecast: 2022-2027
Textile & Apparel
This report contains the digital textile printing forecast focusing on the years between 2022 and 2027. It includes devices, inks, and applications used in wide format roll to roll textile printers geared to fabric print manufacturing
FORECAST
Global Direct-to-Garment Forecast: 2022-2027
Textile & Apparel
This document contains the digital direct-to-garment (DTG) forecast for the years between 2022 and 2027. It includes devices used exclusively for DTG printing
ANALYSIS
Profile of North American Apparel Decorators
Textile & Apparel
This report evaluates the overall business performance for a variety of decorative apparel techniques including...
ANALYSIS
Buyer Persona and Social Media Strategy
Customer Communication
The report looks at what channels this demographic interacts with, values as it relates to brand selection...
FORECAST
Global Production Printing & Copying Market: 2019-2027
On-Demand Printing & Publishing
This report provides the single function and multifunction printer forecast for the global production printing and copying market between 2019 and 2027.
PRIMARY RESEARCH
Direct Marketing Communications: 2023 Business Survey
Customer Communication
A survey was conducted to better understand how businesses’ direct marketing practices are changing over time as they strive to meet their customers’ needs...
ANALYSIS
Supply Chain Concerns: PSPs Speak Out
On-Demand Printing & Publishing
Supply chain disruptions can happen at any time for many different reasons, but the pandemic elevated the importance of a strong supply chain as normal business patterns were thrown into disarray. We thought it was important to hear what PSPs thought about those supply chain issues because they lived through the consequences of them, and so we asked them. In this analysis we will review their responses.
PRIMARY RESEARCH
The Evolution of the Book Printing Market
On-Demand Printing & Publishing
to a better understanding of trends in the book printing market, Keypoint Intelligence conducted interview with representatives from thirteen book printers from around the globe, including North America, Europe, Africa, and China. Where possible, we chose print service providers (PSPs) who owned production color inkjet printing systems so that we could see the impact that this technology was having on offset lithography. In addition to the interviews, we conducted a pricing exercise intended to provide a point of comparison for book printers competing with the Chinese book printing market.
PRIMARY RESEARCH
Decoding the Pay Scale - Understanding Avg Earnings
Wide Format
While the wide-format industry has experienced susbstantial growth, little attention has been given to the crucial aspect of wages within this sector. Understanding average pay rates and wage trends is essential for both employers and employees alike, as it influences recruitment, talent retention, and overall industry sustainability. To illuminate the pickture of average in the wide format print industry, we have gathered United States marketplace data from the 2023 Big Picture Magazine/Keypoint Intelligence salary survey. Our aim is to provide a comprehensive overview that offers both employers and employees a deeper understanding of the current wage landscape and potential areas of growth and improvement.
PRIMARY RESEARCH
State of the Industry - Global Intelligence: Folding Carton
Labels and Packaging
The State of the Industry report for the Folding Carton serves as a comprehensive exploration into digital adoption within the labels and packaging sector.
ANALYSIS
Photography Services in the US Market
On-Demand Printing & Publishing
AgX photo technology is being challenged on many fronts while the trend towards digital is accelerating. Keypoint Intelligence looked at the photo printing market in the US in a recent study by surveying leading photo printing service providers (PSPs) to a get a clearer picture of the current state of the market and the direction it is heading.
ANALYSIS
Single-Pass Digital Inkjet Printing and Its Impact on the Fashion Industry
Textile & Apparel
In this analysis, Keypoint Intelligence explores the intricacies of single-pass digital inkjet printing and the transformative potential it holds for fashion designers, manufacturers, and consumers.
FORECAST
Digital Printing Application Forecast: 2022-2027
On-Demand Printing & Publishing
Print is driven by applications such as direct mail, brochures, catalogs, books, magazines, transactional, and more.
PRIMARY RESEARCH
State of the Industry Report - Narrow Web Labels
Labels and Packaging
Keypoint Intelligence’s State of the Industry Global Intelligence report for Narrow Web Labels provides an in-depth analysis focusing on how the converter business model and view of digital printing has changed over time
ANALYSIS
Production Print Applications Analysis
On-Demand Printing & Publishing
Print service providers (PSPs) need to sell the value of print more than ever, and seek ways to differentiate themselves against growing competition.
FORECAST
Print Production Workflow Software Forecast
Production Workflow
This production workflow software forecast covers software solutions for color management, dashboards & analytics, ecommerce4print, online design tools,
PRIMARY RESEARCH
State of the Industry - Corrugated Packaging
Labels and Packaging
The report evaluates the opportunities and challenges for corrugated packaging segment as well as the current and future role and position of digital printing in corrugated packaging. Additionally, it discusses the similarities or differences across all four packaging segments, corrugated, folding carton, flexible packaging, and narrow web labels, focusing on the broad value chain and where and how decisions are made for packaging specifications.
FORECAST
Wide Format Printing Forecast 2022-2027
Wide Format
The Wide Format Print Forecast includes data on the market size and projections for devices and supplies for the years between 2022 and 2027.
FORECAST
Production Workflow Service DFE Forecast 2022-2027
Production Workflow
This report includes charts and analysis of the 2022 digital front end (DFE) market sizing and forecast for production & transactional, wide format, and textile & apparel print market segments through 2027.
PRIMARY RESEARCH
2023 North American Software Investment Outlook
Production Workflow
This report explores financial performances, technological adoption, market trends, and operational challenges, aiming to provide valuable insights for stakeholders.
PRIMARY RESEARCH
2023 North American Print MIS/ERP Investment Outlook
Production Workflow
This presentation analyzes North American Print MIS/ERP investment trends, emphasizing the importance of peer recommendations and the need for improved job management and customer engagement to increase sales.
ANALYSIS
2023 Consumer Transactional Behaviors: Insights and Strategies for Banking and Brokerage Sectors
Customer Communication
The CCX Consumer Survey 2023 Transactional Analysis offers an analytical exploration into transactional consumer behaviors with the banking and brokerage sectors.
FORECAST
US Production Copying & Printing Market Placements and Market Share: 2019-2023
On-Demand Printing & Publishing
This document details US printer unit sales and market shares from 2019 to 2023, organized by technology type and production categories, and lists new models from 2023.
FORECAST
WE Production Printing and Copying Market Placements: 2019-2023
On-Demand Printing & Publishing
This document provides single function and multifunction printer placements (i.e., sales) as well as market share for the Western European production printing and copying market from 2019 to 2023.
PRIMARY RESEARCH
Pre-drupa Study US Survey - PSPs Operations, Purchasing Trends & Strategies
On-Demand Printing & Publishing
Before PSPs attend drupa for the first time in eight years this May, this survey captures their purchasing interests, strategies, challenges, AI usage, and contrasts offset with digital printing, along with key applications and expected shifts.
ANALYSIS
Customer Communications Experience Consumer Survey
Customer Communication
This report examines the impact of age, income, and personalization on consumer engagement and purchasing behaviors in direct mail across various U.S. demographics.
ANALYSIS
What You Need to Know Before Attending drupa 2024
On-Demand Printing & Publishing
This report covers a survey on purchasing interests, criteria, challenges, and future strategies. It details AI use, offset vs. digital, and printing applications.
FORECAST
2023-2028 US Commercial and In-Plant Printing Establishment Market Forecast
On-Demand Printing & Publishing
This forecast uses a data-driven approach to size the U.S. commercial printing market and estimate in-plants. It includes all in-plant printing operations, both internally and facilities-managed.
Workplace CompleteView Reports
This extensive survey involved 454 decision-makers and influencers across various industries, offering a detailed look at the landscape of AI adoption, its strategic importance, challenges, and future directions.
FORECAST
Paper Market Forecast: 2021-2027
Communication Supplies (Ink, Toner, Media)
This report contains Keypoint Intelligence's Marking Supplies Forecast for paper products during the 2021-2027 period.
FORECAST
Scanner Shipments & Revenue Forecast: 2022-2027
Imaging, Scanning, Document Capture
The report looks at increasing inventory as well as how the rise of hybrid working will affect the demand for scanning...
FORECAST
Office & Home Print Device Market Forecast: 2022-2027
Managed Print Services
As with any other industry, office technology and home printing has been affected by the pandemic, largely with the shift to...
PRIMARY RESEARCH
US Consumer Print as a Service
Managed Print Services
Print as a Service (PaaS) for consumers is the industry’s opportunity to reset the price positioning of printing in the minds...
MARKET INSIGHT
Market Insight: Remote Service
Managed Print Services
It is estimated that ~30% of revenue derived from the office printing business comes from service and service...
ANALYSIS
Digital Transformation by Major Vertical
Managed IT Services
There is no doubt that the global pandemic contributed to the acceleration of digital transformation, on the...
ANALYSIS
AI in the Workplace: As Influential as the Internet
Managed IT Services
Artificial Intelligence (AI) is having its moment. Driven in large part by the emergence this year of ChatGPT and other AI-enhanced generative content services, AI is now the must-have technology in everything from software-development tools to document-processing platforms. This paper discusses that ways AI is impacting the workplace in general and the document imaging industry in particular.
PRIMARY RESEARCH
IT Decision Maker Survey on DX Trends
Managed IT Services
This report evaluates an online survey conducted in Q2 of 2023 to understand IT decision makers' needs around (and purchasing plans for) workplace-centric IT in the SMB market. Areas specifically in this section of the survey include digital transformation (DX) as they relate to document processing, business workflows, and IDP solutions.
PRIMARY RESEARCH
IT Decision Maker Survey on Scan-Workflow Trends
Managed IT Services
This report evaluates an online survey conducted in Q2 of 2023 to understand IT decision makers' needs around (and purchasing plans for) workplace-centric IT in the SMB market. Areas specifically addressed in this section of the survey include scanning and workflow trends and digital transformation (DX) initiatives as they relate to scanning. 
FORECAST
Document Image Scanner Market Estimate Forecast
Imaging, Scanning, Document Capture
PRIMARY RESEARCH
2023 Future of Work - Role of Supplies
Communication Supplies (Ink, Toner, Media)
Keypoint Intelligence surveyed around 600 general office workers who were required to print documents as part of their job role.
FORECAST
Marking Supplies Forecast: 2021-2027
Communication Supplies (Ink, Toner, Media)
This report contains Keypoint Intelligence's Marking Supplies Forecast for page printers, copiers, and inkjet printers.
FORECAST
Paper Market Forecast: 2021-2027
Communication Supplies (Ink, Toner, Media)
This report contains Keypoint Intelligence's Marking Supplies Forecast for paper products during the 2021-2027 period.
PRIMARY RESEARCH
2023 Future of Work Survey
Imaging, Scanning, Document Capture
Keypoint Intelligence surveyed around 600 general office workers in July 2023 to gain insights on technology needs and tools, challenges, and new working methods in the new work environment.
PRIMARY RESEARCH
Top Vertical Markets & DX Impacts on Page Volume
Communication Supplies (Ink, Toner, Media)
This research leverages print/scan volumes sampling from machines-in-field, as tracked in Keypoint Intelligence's proprietary Vertical Marketing Business Opportunity (VMBO) database.
ANALYSIS
Hybrid Work and the Importance of Personas
Imaging, Scanning, Document Capture
This report analyzes trends surrounding print marketing and buyer personas. It attempts to understand what drives people in the workplace sector to print
ANALYSIS
WE-4 Vertical Market Opportunity Analysis: 2022-2027
Office CompleteView
This document presents Keypoint Intelligence's initial analysis and five-year forecast (2022-2027) for the Western European (WE-4) market, detailing page volume by vertical, device type, company size, and 18 major industries per NACE.
FORECAST
Western European Page Printer, Copier, and MFP OEM vs. Aftermarket Toner Supplies Forecast: 2022-2027
Communication Supplies (Ink, Toner, Media)
This report estimates OEM and aftermarket share based on pre-regulatory market conditions. Toner, photoreceptor, and residual cartridge forecasts are shown separately for aftermarket, OEM, and total by machine segment.
ANALYSIS
The Imaging Equipment Industry Status Report
Office CompleteView
This presentation represents a summary of the industry with a focus on Western Europe.
FORECAST
Western Europe Workplace Printer & MFP Placements & Market Share: 2021-2023
Communication Supplies (Ink, Toner, Media)
This report provides estimates for the 2023 calendar year placements of all printers and multifunctional products in the Western Europe region as well as year-over-year market share statistics by segment.
FORECAST
North American Workplace Printer & MFP Placements & Market Share: 2021-2023
This report provides estimates for the 2023 calendar year placements of all printers and multifunctional products in the North American region as well as year-over-year market share statistics by segment.
ANALYSIS
Ecolabels: What They Mean to Your Business
Communication Supplies (Ink, Toner, Media)
This report is intended as an introduction to the confusing world of Standards, Certifications, Accreditation's and Awards in the contet of imaging hardware and supplies.
FORECAST
North American Document Image Scanner Market Size & Forecast: 2023-2028
Imaging, Scanning, Document Capture
This forecast predicts the placements of single-function document scanners in North America for 2023, and includes a five-year projection of units and revenue from 2023 to 2028.
FORECAST
Western Europe Document Image Scanner Market Size & Forecast: 2023-2028
Imaging, Scanning, Document Capture
This forecast outlines Keypoint Intelligence's estimates for 2023 placements of single-function document scanners in Western Europe, including a five-year forecast of units and revenue from 2023 to 2028.
MARKET INSIGHT
Getting Started with ChatGPT
Artificial Intelligence
In this presentation, Keypoint explores the transformative potential of ChatGPT, OpenAI's advanced language model, as a tool for enhancing communication, content creation, and interaction with technology.
ANALYSIS
Navigating the New Era of AI Regulation
Artificial Intelligence
This document provides an analysis of the European Union's finalized AI Act and the Biden administration's new guidelines for federal agencies on the use of AI technology.