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Industry Reports

We provide our clients with ongoing market information throughout the year to provide timely and informative insights on current and future market trends and developments. Industry reports can be purchased as stand-alone items, or annual advisory service subscriptions which offer the industry reports and ongoing access to our analysts for strategic planning and advice.

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State of the Industry Report: Folding Cartons

Production Print Reports

Document Solutions Forecast: 2024-2028

Workplace CompleteView Reports

Production Print Reports

This is Keypoint Intelligence’s second annual State of the Industry Report on the folding carton market, featuring forecasts and research on current and future digital printing opportunities.

PRIMARY RESEARCH

State of the Industry Report: Folding Cartons

This is Keypoint Intelligence’s second annual State of the Industry Report on the folding carton market, featuring forecasts and research on current and future digital printing opportunities.

FORECAST

US Mail Delivery Forecast: 2023-2028

Customer Communication

This report forecasts US mail volumes through 2028, analyzing impacts of postal rates and highlighting packaging growth driven by e-commerce. It also provides strategies for businesses to offset declines.

PRIMARY RESEARCH

US Color Embellishments Trends

On-Demand Printing & Publishing

This research covers US market trends for color embellishments, including top-selling types and applications, leading vertical markets, print volumes, and key promotional challenges.

PRIMARY RESEARCH

2024 North American Direct Marketing Consumer Presentation

Customer Communication

This 51-slide presentation highlights US consumer preferences in direct marketing, focusing on engagement, email frustrations, direct mail impact, and personalized messaging.

FORECAST

Global Production Printing and Copying Market Forecast: 2023-2028 (US & WE)

On-Demand Printing & Publishing

This presentation illustrates the global print on demand market forecast (2019â€“2028), highlighting current trends and future growth. It complements the published Excel file and provides a worldwide outlook on digital printing in production.

PRIMARY RESEARCH

In-House vs. Outsourcing Communications in Banking and Finance Report

Customer Communication

This report compares in-house vs. outsourced banking communication, focusing on security, compliance, and efficiency. It examines AI, cloud migration, and hybrid models in transactional and marketing communications.

PRIMARY RESEARCH

In-House vs. Outsourcing Communications in Healthcare Insurance Report

Customer Communication

This report examines healthcare insurance communication strategies, balancing compliance, engagement, and efficiency. It highlights AI, digital transformation, and hybrid models amid legacy systems and security challenges.

FORECAST

2023-2028 Global DTG Forecast

Textile & Apparel

This presentation provides a comprehensive analysis of the 2023-2028 Global DTG Forecast, highlighting key trends, opportunities, and challenges across regions, segments, and technologies.

FORECAST

2025 Production Workflow Software Predictions Report (NA & WE)

Production Workflow

The 2025 report covers software trends, AI, robotics, and business strategies in production printing, guiding PSPs and vendors through automation and digital transformation.

FORECAST

2023-2028 Global DTF Forecast

Textile & Apparel

This presentation provides a comprehensive analysis of the 2023-2028 Global DTF Forecast, highlighting key trends, opportunities, and challenges across regions and speed segments.

PRIMARY RESEARCH

2024 Western European Software Investment Outlook

Production Workflow

This report delivers insights on industry trends, revenue forecasts, and technology adoption in Western Europe's production printing software sector, highlighting market dynamics and future advancements.

FORECAST

Wide Format Value of Print Forecast: 2023-2028

Wide Format

This report is a valuable resource for analyzing market size and growth trends across regions, applications, and ink categories, and can be used alone or alongside the annual Wide Format Forecast.

PRIMARY RESEARCH

2024 Western European Print MIS Outlook

Production Workflow

This 35-slide report explores Print MIS adoption, benefits, and challenges in Western Europe, offering insights on market trends, technology satisfaction, and future opportunities based on input from 102 participants.

PRIMARY RESEARCH

2024 Western European eCommerce4Print Outlook

Production Workflow

The 2024 Western European E-Commerce4Print Outlook highlights e-commerce adoption, benefits, and challenges in the print industry, offering insights on market trends and future opportunities.

PRIMARY RESEARCH

2024 State of Wide Format - Application and Utilization Report

Wide Format

This report, based on a Keypoint Intelligence survey with Big Picture Magazine, highlights trends in application profitability, equipment investments, error reduction, and automation adoption, offering insights to help PSPs drive growth and efficiency.

PRIMARY RESEARCH

2024 North American Transactional Communications Business Report

Customer Communication

This companion report analyzes trends, challenges, and strategies in transactional communications, focusing on print-to-digital transitions, outsourcing, budgeting shifts, and the role of technology and data security.

PRIMARY RESEARCH

2024 North American Direct Marketing Business Report

Customer Communication

This 26-page report explores direct marketing trends, including personalization, AI adoption, multi-channel strategies, outsourcing, and sustainability, with a focus on budget growth, automation, and customer engagement.

FORECAST

2023-2028 Global Digital Textile Forecast

Textile & Apparel

This PDF presents the digital textile printing forecast for 2023-2028, covering unit placements, equipment revenue, print volume, ink usage, and retail value.

PRIMARY RESEARCH

2024 North American Transactional Communications Consumer Report

Customer Communication

This companion report analyzes transactional communication trends in banking and brokerage, highlighting format mismatches, demographic preferences, and strategies to improve customer satisfaction and loyalty.

FORECAST

Wide Format Print Forecast 2023-2028 - Market Trends and Expectations

Wide Format

FORECAST

Wide Format Print Forecast 2023-2028 - Market Trends and Expectations

Wide Format

This document contains forecast slides and charts for wide format printing systems and supplies for the years between 2023 and 2028. It includes all ink type devices accounted for by Keypoint Intelligence Wide Format Printing Consulting Service.

ANALYSIS

From Margins to Mainstream: AI Copilots Rewrite the Business Playbook

On-Demand Printing & Publishing

This paper examines the rapid rise of AI copilot systems in business, tracking their evolution from basic assistants to integrated enterprise tools and exploring key vendors, implementation strategies, and future trends.

FORECAST

Print Production Workflow Software 2023-2028 Market Forecast

Production Workflow

The 2023-2028 Production Software Forecast report provides a detailed analysis of the production software market, focusing on automation, management, and preparation solutions. This report is available for North America and Western Europe.

FORECAST

Digital Production Printing Application Forecast: 2023-2028

On-Demand Printing & Publishing

This report will give background on the application volumes and shifts from 2019 to 2028 based on our application forecast. This report is available for the United States and Western Europe.

PRIMARY RESEARCH

Understanding High-Volume Apparel Decorators

Textile & Apparel

This comprehensive report provides printing equipment manufacturers in the decorated apparel industry with insights into the operations of high-volume apparel decorators

FORECAST

WE On Demand Printing & Publishing Forecast: 2024-2028

On-Demand Printing & Publishing

This document provides a forecast presentation and trends for Western Europe unit sales, print volume and revenues (including service and supplies) from 2024 to 2028.Ã‚Â

FORECAST

Print Production Workflow Software 2023-2028 Market Forecast NA & WE

Production Workflow

These reports highlights global regional growth trends, the shift to subscription models, and the expansion of labels and packaging sectors.

FORECAST

Production Printing Market Forecast: 2024-2028 (US and Western European)

On-Demand Printing & Publishing

This document is available for purchase for both the US and WE and provides a forecast presentation and trends of unit sales, print volume and revenues (including service and supplies) from 2024 to 2028.

ANALYSIS

2024 Sustainability Market Insight - Production Digital Printing

On-Demand Printing & Publishing

This market insight looks at key trends in the production digital print sustainability area.

ANALYSIS

drupa 2024: Post Show Analysis

On-Demand Printing & Publishing

This reports includes Keypoint Intelligence's observations and evaluations on what we saw and heard on the show floor of this immense tradeshow.

PRIMARY RESEARCH

2023 China Sign Association Wide Format Survey Analysis

Wide Format

This document provides an annual overview of the research's key findings with a specific focus on the print service providers (PSPs) in China that provide sign & display printing services.

ANALYSIS

AI and Robotics in Printing: Revolutionizing the Industry

Production Workflow

The report contains Keypoint Intelligence research along with insights on the latest advancements in automation, AI integration, and robotic technologies.

ANALYSIS

Advanced AI and Software Solutions in the Packaging Industry

On-Demand Printing & Publishing

This report examines how AI and software, including IoT, big data, and Industry 4.0, are transforming packaging design, production, and consumer engagement.

ANALYSIS

In-Plant Printing and Mailing Association 2024 Annual Conference Report

Production Workflow

This overview report describes information learned including the latest trends in inkjet technology, automation, and operational efficiencies in the in-plant printing and mailing industry.

FORECAST

US Production Copying & Printing Market Placements and Market Share: 2019-2024

On-Demand Printing & Publishing

This document provides printers unit sales and vendor’s market shares for the U.S. and WE production printing and copying market from 2019 to 2024. It includes graphs and side commentaries for the trends that are happening in each digital printing production category.

ANALYSIS

2024 FESPA Global Print Expo Textile and Apparel Report

On-Demand Printing & Publishing

This report focuses on the digital textile and decorated apparel aspects of the 2024 FESPA Global Print Expo held in Amsterdam, Netherlands.

FORECAST

2023-2028 US Commercial and In-Plant Printing Establishment Market Forecast

On-Demand Printing & Publishing

This forecast uses a data-driven approach to size the U.S. commercial printing market and estimate in-plants. It includes all in-plant printing operations, both internally and facilities-managed.

ANALYSIS

What You Need to Know Before Attending drupa 2024

On-Demand Printing & Publishing

This report covers a survey on purchasing interests, criteria, challenges, and future strategies. It details AI use, offset vs. digital, and printing applications.

ANALYSIS

Customer Communications Experience Consumer Survey

Customer Communication

This report examines the impact of age, income, and personalization on consumer engagement and purchasing behaviors in direct mail across various U.S. demographics.

PRIMARY RESEARCH

Pre-drupa Study US Survey - PSPs Operations, Purchasing Trends & Strategies

On-Demand Printing & Publishing

Before PSPs attend drupa for the first time in eight years this May, this survey captures their purchasing interests, strategies, challenges, AI usage, and contrasts offset with digital printing, along with key applications and expected shifts.

FORECAST

WE Production Printing and Copying Market Placements: 2019-2023

On-Demand Printing & Publishing

This document provides single function and multifunction printer placements (i.e., sales) as well as market share for the Western European production printing and copying market from 2019 to 2023.

FORECAST

US Production Copying & Printing Market Placements and Market Share: 2019-2023

On-Demand Printing & Publishing

This document details US printer unit sales and market shares from 2019 to 2023, organized by technology type and production categories, and lists new models from 2023.

ANALYSIS

2023 Consumer Transactional Behaviors: Insights and Strategies for Banking and Brokerage Sectors

Customer Communication

The CCX Consumer Survey 2023 Transactional Analysis offers an analytical exploration into transactional consumer behaviors with the banking and brokerage sectors.

PRIMARY RESEARCH

2023 North American Print MIS/ERP Investment Outlook

Production Workflow

This presentation analyzes North American Print MIS/ERP investment trends, emphasizing the importance of peer recommendations and the need for improved job management and customer engagement to increase sales.

PRIMARY RESEARCH

2023 North American Software Investment Outlook

Production Workflow

This report explores financial performances, technological adoption, market trends, and operational challenges, aiming to provide valuable insights for stakeholders.

FORECAST

Wide Format Printing Forecast 2022-2027

Wide Format

The Wide Format Print Forecast includes data on the market size and projections for devices and supplies for the years between 2022 and 2027.

PRIMARY RESEARCH

State of the Industry - Corrugated Packaging

Labels and Packaging

The report evaluates the opportunities and challenges for corrugated packaging segment as well as the current and future role and position of digital printing in corrugated packaging. Additionally, it discusses the similarities or differences across all four packaging segments, corrugated, folding carton, flexible packaging, and narrow web labels, focusing on the broad value chain and where and how decisions are made for packaging specifications.

FORECAST

Print Production Workflow Software Forecast

Production Workflow

This production workflow software forecast covers software solutions for color management, dashboards & analytics, ecommerce4print, online design tools,

ANALYSIS

Production Print Applications Analysis

On-Demand Printing & Publishing

Print service providers (PSPs) need to sell the value of print more than ever, and seek ways to differentiate themselves against growing competition.

PRIMARY RESEARCH

State of the Industry Report - Narrow Web Labels

Labels and Packaging

Keypoint Intelligence's State of the Industry Global Intelligence report for Narrow Web Labels provides an in-depth analysis focusing on how the converter business model and view of digital printing has changed over time

FORECAST

Digital Printing Application Forecast: 2022-2027

On-Demand Printing & Publishing

Print is driven by applications such as direct mail, brochures, catalogs, books, magazines, transactional, and more.

ANALYSIS

Single-Pass Digital Inkjet Printing and Its Impact on the Fashion Industry

Textile & Apparel

In this analysis, Keypoint Intelligence explores the intricacies of single-pass digital inkjet printing and the transformative potential it holds for fashion designers, manufacturers, and consumers.

PRIMARY RESEARCH

State of the Industry - Global Intelligence: Folding Carton

Labels and Packaging

The State of the Industry report for the Folding Carton serves as a comprehensive exploration into digital adoption within the labels and packaging sector.

FORECAST

2023-2028 Production DFE Forecast (NA & WE)

Production Workflow

The DFE forecast presents 2023 market sizing and 2028 projections, covering production, transactional, wide-format, and textile printing. Subscribers can download pivot table data for more insights.

PRIMARY RESEARCH

Decoding the Pay Scale - Understanding Avg Earnings

Wide Format

While the wide-format industry has experienced susbstantial growth, little attention has been given to the crucial aspect of wages within this sector. Understanding average pay rates and wage trends is essential for both employers and employees alike, as it influences recruitment, talent retention, and overall industry sustainability. To illuminate the pickture of average in the wide format print industry, we have gathered United States marketplace data from the 2023 Big Picture Magazine/Keypoint Intelligence salary survey. Our aim is to provide a comprehensive overview that offers both employers and employees a deeper understanding of the current wage landscape and potential areas of growth and improvement.

PRIMARY RESEARCH

The Evolution of the Book Printing Market

On-Demand Printing & Publishing

to a better understanding of trends in the book printing market, Keypoint Intelligence conducted interview with representatives from thirteen book printers from around the globe, including North America, Europe, Africa, and China. Where possible, we chose print service providers (PSPs) who owned production color inkjet printing systems so that we could see the impact that this technology was having on offset lithography. In addition to the interviews, we conducted a pricing exercise intended to provide a point of comparison for book printers competing with the Chinese book printing market.

ANALYSIS

Photography Services in the US Market

On-Demand Printing & Publishing

AgX photo technology is being challenged on many fronts while the trend towards digital is accelerating. Keypoint Intelligence looked at the photo printing market in the US in a recent study by surveying leading photo printing service providers (PSPs) to a get a clearer picture of the current state of the market and the direction it is heading.

ANALYSIS

Supply Chain Concerns: PSPs Speak Out

On-Demand Printing & Publishing

Supply chain disruptions can happen at any time for many different reasons, but the pandemic elevated the importance of a strong supply chain as normal business patterns were thrown into disarray. We thought it was important to hear what PSPs thought about those supply chain issues because they lived through the consequences of them, and so we asked them. In this analysis we will review their responses.

PRIMARY RESEARCH

Direct Marketing Communications: 2023 Business Survey

Customer Communication

A survey was conducted to better understand how businesses' direct marketing practices are changing over time as they strive to meet their customersÃƒÂ¢Ã¢â€šÂ¬Ã¢â€žÂ¢ needs...

ANALYSIS

Buyer Persona and Social Media Strategy

Customer Communication

The report looks at what channels this demographic interacts with, values as it relates to brand selection...

ANALYSIS

Profile of North American Apparel Decorators

Textile & Apparel

This report evaluates the overall business performance for a variety of decorative apparel techniques including...

FORECAST

Global Digital Textile Forecast: 2022-2027

Textile & Apparel

This report contains the digital textile printing forecast focusing on the years between 2022 and 2027. It includes devices, inks, and applications used in wide format roll to roll textile printers geared to fabric print manufacturing

ANALYSIS

Sustainability in Wide Format Print

Wide Format

The report covers various aspects such as vision, targets, achievements, product innovations, environmental labels, management practices, marketing, and advocacy.

PRIMARY RESEARCH

2024 North American Print MIS Outlook

Production Workflow

This presentation analyzes trends, challenges, and opportunities regarding MIS solutions for the printing industry and highlights adoption rates among General PSPs, Specialized PSPs and in-plants highlighting a shift towards subscription models.

PRIMARY RESEARCH

2024 North American Software Investment Outlook Report

Production Workflow

The 2024 North American Software Investment Outlook report is a companion report to the primary research covering industry trends, revenue forecasts, and technology adoption in the North American production printing software sector.

PRIMARY RESEARCH

2024 North American eCommerce4Print Outlook Report

Production Workflow

This report examines current trends, challenges, and opportunities regarding software solutions for submitting orders and print jobs online.

PRIMARY RESEARCH

2024 North American In-plant Software Outlook Report

Production Workflow

This report provides a detailed analysis of the current and future state of in-plant software in North America. It covers key findings, business concerns, software investment trends, and technology adoption.

FORECAST

2024 Global Software Investment Outlook

Production Workflow

This document examines the current and future trends in production workflow automation, software investment and technology adoption across North America and Western Europe.

Workplace CompleteView Reports

This document provides Keypoint Intelligence's 2023-2028 revenue forecasts for the document solutions market, informed by industry research and surveys for North America and Western Europe.

FORECAST

Print Volume Forecast: Impact of DX & AI: 2023-2028

AI-driven DX could disrupt many industries. Using machine output data and digital maturity research, we've mapped technology impacts by vertical sector.

FORECAST

Document Solutions Forecast: 2024-2028

This document provides Keypoint Intelligence's 2023-2028 revenue forecasts for the document solutions market, informed by industry research and surveys for North America and Western Europe.

PRIMARY RESEARCH

Print in Your Lifestyle - Executive Summary

This executive summary highlights results from a Q4 2024 survey of 803 respondents, exploring changes in attitudes and experiences regarding printing and scanning at home for work and personal use.

FORECAST

Document Image Scanner Market Size and Forecast: 2024-2029

Imaging, Scanning, Document Capture

In this presentation, we forecast total device shipments, revenue, installed base, and scan volumes of the document scanner market in North America and Western Europe.

ANALYSIS

E-Invoicing in Germany: The Impact on Scanning and Workflows

Imaging, Scanning, Document Capture

An analysis of the recent announcement in Germany for mandatory B2B e-Invoicing, the e-Invoicing situation across European member states, and the implications for scanning and document management.

FORECAST

US & WE Paper Forecast: 2022-2028

This Executive Summary analyzes the US and WE printer and copier paper market with our 2022-2028 forecast, focusing on pandemic-driven remote work shifts and digital transformation, highlighting key trends in home and commercial office environments.

FORECAST

2022-2028 US & WE Marking Supplies Forecast Executive Summary

This presentation features charts from Keypoint Intelligence's 2022-2028 US and WE Marking Supplies Forecast for page printers, copiers, and inkjet printers, along with updated 2020-2022 data based on final manufacturer information.

ANALYSIS

From Margins to Mainstream: AI Copilots Rewrite the Business Playbook

Office CompleteView

This paper examines the rapid rise of AI copilot systems in business, tracking their evolution from basic assistants to integrated enterprise tools and exploring key vendors, implementation strategies, and future trends.

FORECAST

Marking Supplies Forecast: 2022-2028

Communication Supplies (Ink, Toner, Media)

This report contains Keypoint Intelligence's Marking Supplies Forecast for page printers, copiers, and inkjet printers.

FORECAST

Paper Market Forecast: 2022-2028

Communication Supplies (Ink, Toner, Media)

This workbook contains Keypoint Intelligence's US Marking Supplies Forecast for paper products during the 2022-2028 period.

ANALYSIS

Semiconductor Trends 2024-2025: How Will The Semiconductor Market Impact Print?

Imaging, Scanning, Document Capture

This presentation explores the latest semiconductor trends and examines their implications for the print industry.

ANALYSIS

Transforming Document Processing: A Comprehensive Analysis of AIOCR

Artificial Intelligence

The report provides an overview of AIOCR technology, comparing it with traditional OCR and exploring its integration into Intelligent Document Processing (IDP) systems.

ANALYSIS

The Global State of AI Regulation

Office CompleteView

This document analyzes the global artificial intelligence (AI) regulation landscape as of 2024, categorizing countries as "warm," "medium," or "cold" based on regulatory readiness.

ANALYSIS

Healthcare State of the AI Readiness Analysis

Artificial Intelligence

The study provides insights into current AI use cases and the challenges healthcare organizations face in implementing AI technologies

ANALYSIS

The CEO's Dilemma: Balancing AI Innovation and Organizational Readiness

Artificial Intelligence

The report offers insights on implementing AI technologies and improving data governance, providing valuable perspectives for business leaders navigating the AI landscape.

ANALYSIS

Cloud Print Management Trends - 2024 State of the Channel Survey US and WE

Imaging, Scanning, Document Capture

This study explores the importance of cloud print/fleet management in the age of DX, how AI is being used to improve cloud print/fleet management, Microsoft Universal Print adoption, and what print service providers can do to capitalize on their cloud print/fleet management strategy.

ANALYSIS

2024 The State of the Channel for Workplace Technology (US and Europe)

Office CompleteView

This Executive summary presentation supports an online survey conduced in Q2 of 2024 to understand the State of the Channel for workplace technology.

FORECAST

2023 Vendor Financial Review: A Look At 19 Industry Players

Office CompleteView

This presentation highlights the revenue, operating profit, and profit margins of key office and production imaging and print manufacturers from 2017-2023.

FORECAST

North American & Western Europe Workplace Print Device Market Forecast: 2023-2028

Office CompleteView

This presentation summarizes Keypoint Intelligence's SF and MFP Printer forecast for the workplace - home and office print between 2023-2028.

FORECAST

2024 The State of the Channel for Workplace Technology

Office CompleteView

These data tabulations support an online survey conduced in Q2 of 2024 to understand the state of the channel for workplace technology.

PRIMARY RESEARCH

2024 AI Readiness and Benchmark Study

Artificial Intelligence

This set of banners supports the 2024 AI Readiness Study, which surveyed 454 respondents in the U.S. across various markets and company sizes to assess AI adoption and readiness.

FORECAST

Document Image Scanner Market Size & Forecast: 2023-2028

Imaging, Scanning, Document Capture

These forecast presentations provide Keypoint Intelligence's estimates for the 2023 calendar year of single-function document scanners into the Western Europe and/or North American market.

PRIMARY RESEARCH

Key Insights into AI Readiness Across Industries

Artificial Intelligence

ANALYSIS

Navigating the New Era of AI Regulation

Artificial Intelligence

This document provides an analysis of the European Union's finalized AI Act and the Biden administration's new guidelines for federal agencies on the use of AI technology.

MARKET INSIGHT

Getting Started with ChatGPT

Artificial Intelligence

In this presentation, Keypoint explores the transformative potential of ChatGPT, OpenAI's advanced language model, as a tool for enhancing communication, content creation, and interaction with technology.

FORECAST

Western Europe Document Image Scanner Market Size & Forecast: 2023-2028

Imaging, Scanning, Document Capture

This forecast outlines Keypoint Intelligence's estimates for 2023 placements of single-function document scanners in Western Europe, including a five-year forecast of units and revenue from 2023 to 2028.

FORECAST

North American Document Image Scanner Market Size & Forecast: 2023-2028

Imaging, Scanning, Document Capture

This forecast predicts the placements of single-function document scanners in North America for 2023, and includes a five-year projection of units and revenue from 2023 to 2028.

ANALYSIS

Ecolabels: What They Mean to Your Business

Communication Supplies (Ink, Toner, Media)

This report is intended as an introduction to the confusing world of Standards, Certifications, Accreditation's and Awards in the contet of imaging hardware and supplies.

FORECAST

North American Workplace Printer & MFP Placements & Market Share: 2021-2023

Communication Supplies (Ink, Toner, Media)

This report provides estimates for the 2023 calendar year placements of all printers and multifunctional products in the North American region as well as year-over-year market share statistics by segment.

FORECAST

Western Europe Workplace Printer & MFP Placements & Market Share: 2021-2023

Communication Supplies (Ink, Toner, Media)

This report provides estimates for the 2023 calendar year placements of all printers and multifunctional products in the Western Europe region as well as year-over-year market share statistics by segment.

ANALYSIS

The Imaging Equipment Industry Status Report

Office CompleteView

This presentation represents a summary of the industry with a focus on Western Europe.

FORECAST

Western European Page Printer, Copier, and MFP OEM vs. Aftermarket Toner Supplies Forecast: 2022-2027

Communication Supplies (Ink, Toner, Media)

This report estimates OEM and aftermarket share based on pre-regulatory market conditions. Toner, photoreceptor, and residual cartridge forecasts are shown separately for aftermarket, OEM, and total by machine segment.

ANALYSIS

WE-4 Vertical Market Opportunity Analysis: 2022-2027

Office CompleteView

This document presents Keypoint Intelligence's initial analysis and five-year forecast (2022-2027) for the Western European (WE-4) market, detailing page volume by vertical, device type, company size, and 18 major industries per NACE.

ANALYSIS

Hybrid Work and the Importance of Personas

Imaging, Scanning, Document Capture

This report analyzes trends surrounding print marketing and buyer personas. It attempts to understand what drives people in the workplace sector to print

PRIMARY RESEARCH

Top Vertical Markets & DX Impacts on Page Volume

Communication Supplies (Ink, Toner, Media)

This research leverages print/scan volumes sampling from machines-in-field, as tracked in Keypoint Intelligence's proprietary Vertical Marketing Business Opportunity (VMBO) database.

PRIMARY RESEARCH

2023 Future of Work Survey

Imaging, Scanning, Document Capture

Keypoint Intelligence surveyed around 600 general office workers in July 2023 to gain insights on technology needs and tools, challenges, and new working methods in the new work environment.

FORECAST

Marking Supplies Forecast: 2021-2027

Communication Supplies (Ink, Toner, Media)

This report contains Keypoint Intelligence's Marking Supplies Forecast for page printers, copiers, and inkjet printers.

FORECAST

Paper Market Forecast: 2021-2027

Communication Supplies (Ink, Toner, Media)

This report contains Keypoint Intelligence's Marking Supplies Forecast for paper products during the 2021-2027 period.

PRIMARY RESEARCH

2023 Future of Work - Role of Supplies

Communication Supplies (Ink, Toner, Media)

Keypoint Intelligence surveyed around 600 general office workers who were required to print documents as part of their job role.

PRIMARY RESEARCH

IT Decision Maker Survey on Scan-Workflow Trends

Managed IT Services

This report evaluates an online survey conducted in Q2 of 2023 to understand IT decision makers' needs around (and purchasing plans for) workplace-centric IT in the SMB market. Areas specifically addressed in this section of the survey include scanning and workflow trends and digital transformation (DX) initiatives as they relate to scanning.Ãƒâ€šÃ‚Â

PRIMARY RESEARCH

IT Decision Maker Survey on DX Trends

Managed IT Services

This report evaluates an online survey conducted in Q2 of 2023 to understand IT decision makers' needs around (and purchasing plans for) workplace-centric IT in the SMB market. Areas specifically in this section of the survey include digital transformation (DX) as they relate to document processing, business workflows, and IDP solutions.

ANALYSIS

AI in the Workplace: As Influential as the Internet

Managed IT Services

Artificial Intelligence (AI) is having its moment. Driven in large part by the emergence this year of ChatGPT and other AI-enhanced generative content services, AI is now the must-have technology in everything from software-development tools to document-processing platforms. This paper discusses that ways AI is impacting the workplace in general and the document imaging industry in particular.

ANALYSIS

Digital Transformation by Major Vertical

Managed IT Services

There is no doubt that the global pandemic contributed to the acceleration of digital transformation, on the...

MARKET INSIGHT

Market Insight: Remote Service

Managed Print Services

It is estimated that ~30% of revenue derived from the office printing business comes from service and service...

PRIMARY RESEARCH

US Consumer Print as a Service

Managed Print Services

Print as a Service (PaaS) for consumers is the industryÃƒÂ¢Ã¢â€šÂ¬Ã¢â€žÂ¢s opportunity to reset the price positioning of printing in the minds...

FORECAST

Office & Home Print Device Market Forecast: 2022-2027

Managed Print Services

As with any other industry, office technology and home printing has been affected by the pandemic, largely with the shift to...

FORECAST

Scanner Shipments & Revenue Forecast: 2022-2027

Imaging, Scanning, Document Capture

The report looks at increasing inventory as well as how the rise of hybrid working will affect the demand for scanning...

FORECAST

Paper Market Forecast: 2021-2027

Communication Supplies (Ink, Toner, Media)

This report contains Keypoint Intelligence's Marking Supplies Forecast for paper products during the 2021-2027 period.

ANALYSIS

Serviceability NA and WE

Office CompleteView

This market insight reviews the current trends and technology emerging around serviceability and profiles major vendorsÃ¢â‚¬â„¢ offerings.

ANALYSIS

2024 State Of The US/WE Channel Survey: DX Trends

Office CompleteView

This analysis focuses on how DX is going to reshape the Partner Channel as we know it.

WHITE PAPER

Leveraging Unified Communications to Meet Business Objectives

Office CompleteView

This document analyzes the growing importance of Unified Communications as a Service (UCaaS) in modern business operations, highlighting its key features, benefits, and market trends.

ANALYSIS

Where Print as a Service (PaaS) Meets Managed Print (MPS)

Communication Supplies (Ink, Toner, Media)

In this presentation we explore the intersection of simple subscription plans and manages print service contracts explaining the types of hardware and plans available and, the typical users of these new device included plans.

FORECAST

North American Workplace Printer & MFP Placements & Market Share: 2022-2024

Office CompleteView

This presentation shows Keypoint Intelligence’s 2024 estimates for printer and MFP placements in the U.S., Canada and WE, with market share trends for laser and inkjet devices. A pivot table lets users filter data by technology, speed, paper size, and color.