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Keypoint Intelligence
Privacy Policy

Keypoint Intelligence is committed to protecting your privacy. This Privacy Policy describes how we collect, receive, use, store, share, transfer, and process your Personal Data when you visit our website or use our services. This Privacy Policy also describes your choices and rights with respect to your Personal Data, including your rights of access and correction of your Personal Data. For the purposes of this Privacy Policy "Personal Data" means any information relating to an identified or identifiable individual.

Topics:

What Data Do We Collect and Process?:

Our Company collects and processes the following data:

  • Personal identification information including the following:
    • First name
    • Last name
    • Company name
    • Mailing address
    • Phone number
    • Email address

How Do We Collect Your Data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or
  • Voluntarily complete a customer survey or provide feedback on web-based and Computer-Assisted Telephone Interview (CATI) surveys, focus groups, and in-depth phone interviews.
  • Use or view our website via your browser's
  • Make a request for free download.
  • Subscribe to one of our newsletters.
  • Register for an event such as a webinar.

How Will We Use Your Data?

Our Company collects your data so that we can:

  • Process your
  • Manage your
  • Email you with special offers on other products and services we think you might
  • Fulfill subscriptions to weekly content.

How Do We Share Your Data

Keypoint Intelligence does not sell, rent, or share personal information that is collected as part of our services. Data collected is used to deliver services and to enhance communication.

How Do We Transfer Your Data Internationally

To facilitate our global operations, we may transfer information to other Keypoint Intelligence offices where we have operations. This privacy policy will apply even if we transfer Personal Data to other countries.

How Do We Store and Secure Your Data

We, at Keypoint Intelligence, recognize the importance of safeguarding personal data entrusted to us and are committed to complying with the General Data Protection Regulation (GDPR). We implement robust technical and organizational measures to ensure the security and confidentiality of your data throughout its lifecycle. This includes data minimization practices, access controls, strong encryption, secure storage facilities, and incident response protocols. We regularly review and update these measures to adapt to evolving threats and technologies.

Keypoint Intelligence securely stores your data in AWS US-based data centers, renowned for their robust security and compliance with the highest industry standards. These data centers are strategically designed to protect data against physical and digital threats, featuring multi-factor authentication, biometric scanners, and 24/7 professional security personnel to restrict access. Digital safeguards include network and application layer firewalls, encryption in transit and at rest, and advanced threat detection systems. AWS ensures compliance with GDPR through rigorous data protection protocols, regular security assessments, and by providing customers with the necessary tools to manage their own data privacy obligations. With AWS’s shared responsibility model, Keypoint Intelligence upholds its commitment to data privacy by implementing additional control measures and ensuring our configuration adheres to GDPR principles.

Keypoint Intelligence will retain your Personally Identifiable Information, such as contact details — including email, name, and address — and login credentials for Keypoint customer platforms like UVERCE, for the duration of your account's activity or until a request for deletion is submitted by the individual. Once an account becomes inactive or such a request is made, we will proceed to delete your data. This process is conducted using our data warehouse tools to systematically locate all personal information across our various internal services. Following identification, the data is meticulously removed from both the source databases and the data warehouse, ensuring that your personal information is comprehensively erased in accordance with GDPR regulations and privacy best practices.

Marketing

Keypoint Intelligence would like to send you information from time to time to provide you with relevant information including product announcements and updates, products and services of interest, and surveys.

You can change the email subscriptions you are signed up to receive or unsubscribe at any time through the footer of all our emails.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Keypoint Intelligence from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here.

What Are Your Data Protection Rights?

Keypoint Intelligence would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request Keypoint Intelligence for copies of your personal data.

The right to rectification - You have the right to request that Keypoint Intelligence correct any information you believe is inaccurate. You also have the right to request Keypoint Intelligence to complete information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to withdraw - You have the right to request that Keypoint Intelligence withdraw your consent to your personal data at any time.

The right to restrict processing - You have the right to request that Keypoint Intelligence restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to Keypoint Intelligence’s processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that Keypoint Intelligence transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our Email: Datacompliance@keypointintelligence.com

Call us at: 973-797-2100

Or write to us: 80 Little Falls Road Suite 5 Fairfield, NJ,  07004, United States of America

What Are Cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How Do We Use Cookies?

Keypoint Intelligence uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What Type of Cookies Do We Use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Keypoint Intelligence uses these cookies so that we recognize you on our website and remember your previously selected These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising - Keypoint Intelligence uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP Keypoint Intelligence sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to Manage Cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy Policies of Other Websites

The Keypoint Intelligence website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to Our Privacy Policy

Keypoint Intelligence keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on December 20, 2023.

How to Contact Us

If you have any questions about Keypoint Intelligence’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: Datacompliance@keypointintelligence.com

Call us at: 973-797-2100

Or write to us: 80 Little Falls Road Suite 5 Fairfield, NJ  07004, United States of America

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Website: https://ico.org.uk/make-a-complaint/data-protection-complaints/data-protection-complaints/

Email: casework@ico.org.uk

Address:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF