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The business world moves in the blink of an eye, and the fast-evolving intersection of artificial intelligence (AI), managed services, and the future of work remains a critical discussion point. Maegan Lujan (Director of Solutions & Services Marketing at Toshiba) knows a thing or two about those topics, and she was kind enough to detail them for our very own Anne Valaitis during a recent Interview Insights.
Lujan highlighted how Toshiba’s approach to innovation centers on understanding customer problems and then designing smart, targeted solutions. She emphasized the importance of moving beyond the buzz of AI to outcomes that are measurable and relevant. She believes that a “childlike curiosity” and a responsible, ethical approach are key to AI adoption—especially with deployment speed, automation, and error reduction.
The conversation also touched on the persistent role of print in an increasingly digital-first world. Lujan reaffirmed print’s strategic place in hybrid workflows, citing use cases where paper drives focus, clarity, and essential business processes. Toshiba, she noted, is enabling seamless integration between print and digital, allowing customers to modernize at their own pace.
Lujan envisions Toshiba as a leader in cognitive document solutions by offering AI-powered, cloud-native platforms that are secure, compliant, and sustainable. Her forward-looking perspective suggests a future where Toshiba’s innovation is not only smart but also intentional and inclusive.
Don’t miss the chance to hear how she breaks it down.
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