Join Keypoint Intelligence for an essential webinar introducing the new TWAIN Direct Certification Program and its powerful test harness, a roadmap to faster innovation and commercial success.

The boundaries separating print, IT, and digital services have been blurring for years—and now the ownership lines are shifting, too. The latest evidence is Netrix Global’s acquisition of Ricoh USA’s US-based IT services business, announced November 4, 2025. The deal transfers Ricoh’s managed IT and cloud operations arm (largely built upon Ricoh’s 2014 acquisition of mindSHIFT Technologies) to Netrix, marking another chapter in the office technology sector's ongoing transformation.

Refocus, strengthen alignment, and equip dealers for the next phase of industry transformation is what Ricoh’s 2025 Partner Summit in Nashville was all about. Day 2 moved the conversation from mindset to application—how dealers can execute on Ricoh’s strategic priorities and position themselves for long-term competitive resilience. The keynote speaker, Dan Gottlieb (Vice President Analyst for Sales at Gartner), invited attendees to rethink the assumptions shaping how the channel approaches leadership, sales strategy, and customer value.

Keypoint Intelligence, an accredited and ISO certified testing lab for more than 60 years, has invested and embarked into the competitive robot testing space.

Keypoint Intelligence supports manufacturers in the supplies industry as they work to meet evolving environmental expectations and embrace circular economy principles.

Our competitive intelligence and assessments of emerging technologies allow us to guide you in creating services integrated with AI that drive real customer and business value.