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Our experts are constantly producing content across a variety of topics. We also know that time is limited and there are plenty of reports flying across everyone’s desk at any time. This series hopes to illuminate a single data point within one of our analyses, forecasts, or research reports that could prove interesting and encourage you to consider reviewing the full deliverable.
We are living in a digital world and we are all digital people. The internet allows us to access data and share content at all hours from anywhere with a connection. And yet, tested methods from technologies developed centuries (or even millennia) ago are still being used. Paper has been a useful media for generations and is still something we haven’t abandoned even in our time of digital transformation and scanning hardcopies onto cloud repositories.
In our North American 2025 Impact of Digital Transformation (DX) on Print study, we assessed the latest print trends in the region by focusing on work environments, hardware use, purchase habits, as well as digital vs. paper-based volumes. We surveyed 216 companies of varying sizes from industries like healthcare, financial services, education, manufacturing, and legal. Our study also separated respondents into DX buyers (those focused on automation, workflows, and artificial intelligence) and hardware buyers (respondents focused on printing and scanning) to better understand the data.
In our research report, we asked “What percentage of your organization’s business content is still paper-based (as opposed to digital)?” to DX and hardware buyers to better understand how much data is still being retained in hardcopy formats. While there were some respondents who overwhelmingly relied on digital data (more than 75% of their content was digital), the vast majority of DX and hardware buyers were still utilizing paper in some capacity.
Technology is bound to improve as time passes—that’s a given. Nevertheless, past methods with proven success rates shouldn’t be abandoned the second something shiny and new is introduced. In our North American 2025 Impact of DX on Print study, we can see that while there is a use for digitization and automation in workflows, there is still a use for tried-and-tested media like paper. By utilizing an omnichannel-like method of retaining paper copies as back-ups while digitizing them for quick reference and access, industries across any vertical market can have their cake and eat it, too.
Subscribers can log in to the InfoCenter to read the 2025 Global Production Software Outlook Research report through our Production Workflow Advisory Service. Non-subscribers can purchase the full report by browsing our Industry Reports page.
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