Understanding How SMB Buyers Purchase Print and Scanning Technology
Designed for printer and scanner manufacturers, retailers, e-tailers, and channel partners
The Why Buy Research Series features four exclusive research briefings based on Keypoint Intelligence's latest primary research into how SMB buyers research, evaluate, and purchase print and scanning technology across the US and EMEA. Gain practical insights to strengthen product positioning, marketing, sales strategies, and go-to-market planning.
How US Buyers Purchase Print Technology
Discover how US buyers research, evaluate, and purchase print technology. Learn what drives buying decisions, how buyers compare brands and sales channels, and the factors that influence long term customer loyalty; from sustainability and subscriptions to supplies and post-sale engagement.
You'll learn about:
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Buyer personas and purchase journeys
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Digital research and buying behavior
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Purchase drivers and decision criteria
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Sustainability and subscription trends
- Supplies and paper purchasing insights

How EMEA Buyers Purchase Print Technology
Explore how print buying behaviors differ across EMEA and what those regional insights mean for your business. Learn how buyers research products, what influences purchasing decisions, and how manufacturers can strengthen customer relationships through localized messaging, sustainability initiatives, and post-sale engagement.
You'll learn about:
- Regional buyer personas
- Western Europe and UAE market differences
- Digital research habits
- Sustainability priorities
- Customer retention strategies

What Drives Scanner Purchases in US
Learn why dedicated scanners remain an essential part of today's document workflows. This study explores what motivates scanner purchases, the features buyers value most, and how vendors can position solutions that improve productivity, streamline workflows, and build lasting customer relationships.
You'll learn about:
- Scanner buyer personas
- Workflow and productivity priorities
- Online research and purchasing behavior
- Purchase experience and brand loyalty
- Recommendations for vendors and resellers

What Drives Scanner Purchases in EMEA
Understand how scanner buyers across EMEA evaluate and purchase dedicated scanning solutions. Explore regional buying behaviors, workflow priorities, digital research trends, and practical strategies for creating a better customer experience before and after the sale.
You'll learn about:
- EMEA buyer personas
- Purchase drivers and workflow priorities
- Digital and AI-driven research
- Regional market differences
- Customer experience and retention

Interested in the Why Buy Research Series?
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