Lisa Brown is a Principal Analyst at Keypoint Intelligence primarily responsible for consulting projects within the office group. She has nine years of market research experience specializing in the office print and technology industry. Prior to joining Keypoint Intelligence, Lisa held a senior analyst role at gap intelligence working directly with manufacturers, providing analysis and insight on market trends and competitive strategies.
Riley McNulty is VP of Customer Experience and Consulting and is responsible for managing and producing custom research for hardware and software vendors and industry participants. Customer engagements range from market sizing and forecasting, quantitative trend analysis, and qualitative voice of the customer analyses to benchmarking studies. He joined the company in 2011 and has been in the document output industry since 1998.
Prior to joining Keypoint Intelligence, Mr. McNulty was a Director of Market Management within the strategic planning group of Fiserv Output Solutions. In this role, he produced market and competitive analyses and supported strategic planning and product management initiatives, with a particular focus on the healthcare and secure card market segments. Prior to his time with Fiserv, Mr. McNulty accumulated over eleven years of experience on the market research supplier side, covering the production print and document outsourcing market segments. In this capacity, he produced an extensive body of market research incorporating quantitative surveys, qualitative end-user studies, market forecasting, competitive intelligence, and benchmarking studies. In a previous role as a Research Director at IDC, he managed both syndicated market research and consulting engagements.
Mr. McNulty holds a B.A. in History and French from the University of Maine, and an MBA from Boston University.
Expertise:
Shawn Preval is an associate consultant for Keypoint Intelligence's Consulting Group. He graduated from Emerson College with a B.S. in Marketing Communications and a minor in Business Administration. Before joining the company, Shawn worked as a researcher on Upwork and interned at two-advertising agencies.
India Tatro is a Senior Consultant for Keypoint Intelligence's Consulting Group. She graduated from Cal Poly San Luis Obispo with a Bachelor's Degree in Graphic Communication and a concentration in Graphics for Packaging. India also earned a minor in Industrial Technology and Packaging from Cal Poly's Orfalea College of Business. Before joining the company, India held the position of Production Coordinator within Cal Poly's TAGA (Technical Association of the Graphic Arts) student chapter.
