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Keypoint Intelligence Conducts Primary Research Study into Document Process Shifts and Workflow Transformation


Keypoint Intelligence announces the availability of the Scanning and Workflow Trends Primary Research Study that explores document capture and workflow technology usage trends, underlying trends driving demand, and insight on how IT decision makers intend to invest their budget.

Survey data includes responses from 200 US-based and 150 Western European-based IT decision makers from a variety of industries, and provides insights into the technology IT DMs are going to use to enable their digital transformation strategy. All IT decision makers surveyed had input into document scanner and document processing/workflow solutions purchasing decisions.

“Sixty-six percent of respondents work for companies that are early to adopt new technology,” says Lee Davis, Keypoint Intelligence Senior Analyst. “Some of the respondents that selected mainstream/late adoption work in education and government.”

Survey data provides insights regarding:

  • Company size by number of computer-based employees
  • Approach to technology adoption
  • Current level of digitization
  • Preferred deployment model for capture/workflow software and services 

The Scanning and Workflow Trends Primary Research Study report can be purchased separately or as part of a subscription to other research provided by Keypoint Intelligence’s Office CompleteView Service.

For more information about the report, please click here.