VIDEO: Keypoint Intelligence and BTA Steer Dealers to Safety Regarding Generative AI
As office technology dealers increasingly venture into managed IT and cybersecurity services, they are encountering opportunities and risks with the rise of generative artificial intelligence (AI) tools like ChatGPT and Microsoft Copilot. Generative AI is rapidly transforming the office technology landscape with enhanced productivity tools and techniques, but it is also leaving companies vulnerable to bad actors and other dangers. In their webinar officially titled “Guardrails & Ghosts: What Office Technology Dealers Must Know About Generative AI Security”—hosted by the Business Technology Association (BTA) as part of their “Building My Business Webinar” Series—Anne Valaitis of Keypoint Intelligence and West McDonald of GoWest.ai provide practical, actionable strategies to manage these emerging threats while enabling clients to leverage AI safely.