A KEY POINT: Agentic AI Killed the Robotic Process Automation Star
We are in a golden age of automation solutions for a variety of workplace solutions. Robotic process automation (RPA) can mimic human actions like copying/pasting data, filing out forms, or even clicking buttons. Other forms of artificial intelligence (AI) can use document management systems to transform into collaborative hubs of data to help streamline operations and ensure compliance for a variety of regulations. Then there is the arrival of “agentic AI,” which refers to a workflow system that can work with a degree of autonomy to make independent decisions regarding data, plan tasks, and even perform actions beyond presets to help complete tasks with minimal human interactions.