VIDEO: Interview Insights with Ricoh USA’s Bob Lamendola

Robots Don't Take Holidays: Staying on Track When Production Pressure Peaks

It is the most wonderful time of the year but, on the production floor, the pressure shows quickly. Job volumes shift fast. Turnaround expectations shrink. Operators rotate in and out, leaving coverage gaps that are hard to close. Physical tasks such as loading substrates, staging materials, and moving finished work slow momentum when time matters the most. Labor constraints compound the problem. Skilled operators remain difficult to hire. Repetitive work takes a toll over long shifts. Fatigue leads to errors, and throughput becomes uneven when stability is most critical.

Toshiba Outlines Its Path Forward at Recent Dealer Town Hall

Toshiba’s Dealer Town Hall (held on December 3, 2025) arrived at a pivotal moment in the print and document solutions industry. As print demand continues its gradual decline, OEMs are redefining their value propositions, strengthening software portfolios, as well as expanding into adjacent categories that support recurring revenue and higher-margin services. Toshiba’s Town Hall provided visibility into how it is approaching these shifts and how the company intends to position its dealer community going forward.

From Scanners to Sentience: How TWAIN Direct Is Becoming the Bridge Between Imaging, AI, and Robotics

If you have spent any time in the imaging world, you probably think of TWAIN as the quiet behind-the-scenes handshake between devices and software. But if you were at TWAIN Converge 2025, you could feel it in the room: The scope of the standard is expanding fast. TWAIN Direct, the open, driverless, cloud-ready version of TWAIN, was started to modernize scanning. Yet what became clear during this year’s sessions is that TWAIN Direct is no longer just a scanning standard—it is turning into the trusted pipeline for any system that needs clean, authenticated, reliable data.