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The Key Point Blog

09/29/2023
Carl Schell

Looking at our audio series in advance of the worldwide celebration of the format

September 30 is International Podcast Day. Come February, it will be 20 years since the word “podcast” was born. The medium keeps evolving and remains as powerful as ever.
09/25/2023
Lindsey Naples

Oh, how the tables have turned…

Long ago, employees and employers were on the same page: You come in, you work, you go home. Around 17% of jobs were performed mostly or fully remote—but that number jumped to 44% during the pandemic.
09/18/2023
Anne Valaitis

A closer look at one aspect of Keypoint Intelligence’s Primary Research study

Digital transformation (DX) is the process of applying technology to improve the way a business runs. We discuss here how DX can affect vendors and technology providers as well as share some key findings from a recent Keypoint Intelligence study.
09/14/2023
Jamie Bsales

Hardware, software, and services are at the heart of the dealer and customer event

For the first time since before the pandemic, Toshiba America Business Solutions’ Electronic Imaging Division gathered dealers, customers, and key business partners to showcase offerings and impart guidance on its direction and initiatives.
09/07/2023
Jamie Bsales

Proprietary study delivers insights into the MITS areas that companies plan to outsource

Our most recent IT Decision Maker Primary Research study looked into what IT functions are purchasers looking to outsource to a partner provider. This blog and infographic provide some top-level findings of our study.
09/05/2023
Bridget Dedian

Summer might be winding down, but there’s still plenty of heat in the news

Staying up to date with all the goings-on and happenings is beneficial from an educational standpoint, but it can be very difficult to keep up with. This blog discusses the top three news articles Keypoint Intelligence covered for August 2023.
08/31/2023
Lindsey Naples

A look at printing solutions in healthcare and financial services

Digital transformation (DX) has taken over some markets so strongly that physical print is no longer needed, while there are those who still use both options. This infographic aims to highlight those differences within the healthcare and financial services markets.
08/25/2023
Mark Davis

How cloud printing is bridging the gap between the paper and digital world

Cloud printing is not a new phenomenon, but it has embedded itself in our technological sphere because of a need for greater printing flexibility, easier maintenance, and greater financial returns.
08/25/2023
Sam Keller

We talk about the 2023 European Software Outlook report and automation

Chatting with the head of Keypoint Intelligence’s Production Workflow Advisory Service, Greg Cholmondeley about trends towards automation in the print services industry and how its implementation will be beneficial.
08/24/2023
Lee Davis

How does scanning fit into your future, and where are you on your DX journey?

Highlighting the scanning needs of IT decision makers and how it impacts other aspects of their market.
08/21/2023
Carl Schell

Our Office Group leader has plenty to offer to this compelling print services organization

Deborah Hawkins knows the market for workplace technology and has helped build Office Group practice areas at Keypoint (and its predecessors) for 20 years.
08/14/2023
Lee Davis

Supercharge your digital investments with intelligent document processing

Businesses of all shapes and sizes are benefiting from their investments in digital transformation (DX) technology, while intelligent document processing (IDP) technology enables businesses to scan, read, extract, categorize, and organize information in hardcopy and electronic documents. We discuss here the process of implementing DX and IDP technology and how they can benefit a business' operations.
08/04/2023
Bridget Dedian

Here’s what happened when you were at the beach

Keypoint Intelligence's news service covers everything from print to managed IT to the smart workplace and beyond. We will be providing here a recap of July 2023's top news stories.
08/03/2023
Lisa Brown

Analyzing demand for RPA in the North American market

Keypoint Intelligence recently published a Multi-Client Study on robotic process automation (RPA) that surveyed 825 respondents from mid-size and large companies in the US. We discuss here some of the key findings of the study.
07/28/2023
Sam Keller

What are the biggest factors industry players are currently dealing with?

Peter Mayhew, Principal Analyst in Keypoint Intelligence’s Office Group, brings over 40 years of sales, marketing and research experience to the table. We discuss here Peter's opinions on sustainability in the office print market, remanufactured hardware, and government regulations.
07/27/2023
Peter Mayhew

Keypoint Intelligence takes a sneak peek into Canon’s remanufacturing factory in Germany

Taking a look into Canon's impressive remanufacturing site in Germany.
07/25/2023
Greg Cholmondeley

A highlighted review of production inkjet industry trends

A look inside our time at thINK Ahead 2023!
07/20/2023
Mark DiMattei

How to make AR sexy again

Augmented reality is a solution that has fallen to the wayside from the invention of more recent developments, such as artificial intelligence. We discuss here how AR can still be a viable software for companies to use and provide examples of current AR programs.
07/18/2023
Carl Schell

What’s been on the minds of dealers and what are they thinking about moving forward?

It’s true that Keypoint Intelligence focuses a lot of time and energy on the vendor side of the print industry, but that does not mean we shy away from the channel.
07/17/2023
Greg Cholmondeley

Offering insight into a unique market

Nothing stands still in India!
07/05/2023
Bridget Dedian

Just because summer is here doesn’t mean the print industry has gone on vacation

The Keypoint Intelligence news service provides extensive coverage of various topics and markets. This blog discusses the top three articles covered in June 2023.
07/03/2023
Keith Haas

Why everyone should take the initiative and learn how to leverage artificial intelligence

AI is more than just a buzzword; it is capable of revolutionizing business efforts organizations make. We discuss here the need for AI literacy as well as the benefits it can have for businesses.
06/30/2023
Sam Keller

An overview of our lab testing process, along with options we offer

Chatting with Rachel Dean about how lab test reports are written, discussing different tests and how vendors can benefit from each, as well as some additional research she is conducting.
06/29/2023
Carl Schell

Donnellon McCarthy Enterprises continues its growth in IT and everywhere else, too

IT is like one of those monsters that absorbs everything in its path and just keeps growing. Luke Ubelhor of Donnellon McCarthy Enterprises is the kind of guy who likes to help make sense of the IT beast.
06/26/2023
German Sacristan & Priya Gohil

The need for better inventory management in testing times

Supply chain bottlenecks and breakdowns are not uncommon, but the last few years have seen potent, relentless disruptions stemming from the COVID-19 pandemic and other factors.
06/19/2023
Mark DiMattei

Sometimes classics exist for a reason

While quick response codes have been utilized for a variety of uses, one that has yet to gain approval is QR code menus. We discuss here the benefits of a QR code menu as well as the resistance to use it.
06/16/2023
Peter Mayhew

Industry has much to consider following a US DHS ban on Ninestar Corporation

When the US Department of Homeland Security takes steps to ban products from a large manufacturer in your industry from entering the US market, your ears tend to perk up.
06/15/2023
Mark Davis & Priya Gohil

Detailing results and analyzing the data in this valuable roundup

Keypoint Intelligence is set to publish its annual Vendor Financials document this month, which appraises the financial health of major manufacturers in the global office and production equipment industry. We discuss here the key points as well as major effects this data will have on the market.
06/14/2023
Andy Young

Keypoint Intelligence Interview Insights with OpenText’s Janet de Guzman

Chatting with Janet de Guzman, Senior Director of Experience Cloud Product Marketing at OpenText, about Total Experience.
06/09/2023
Sam Keller

A look at buyer personas in the printing industry, digital transformation in education

An analyst in Keypoint Intelligence’s Office Group, Mark Davis joined us last year and is responsible for producing Lab Test Reports for bliQ, InfoCenter deliverables, and blogs for the company’s public site.
06/08/2023
Randy Dazo

Are two of the additive manufacturing industry’s primetime players joining forces?

In what would be a groundbreaking move that will have more than just ripple effects in the additive manufacturing (AM) industry, 3D Systems recently confirmed its submission of a proposal to merge with Stratsys.
06/07/2023
Jamie Bsales

ECi is no longer the only game in town

Over the past few years, Valsoft has become a one-stop-shop for software by acquiring numerous software applications and platforms that OEDs rely on to run their sales and MPS businesses. We discuss here the latest acquisition as well as the effect it can have on the office print industry.
06/05/2023
Mark Davis

How work has changed and where it’s going

Hybrid working has impacted office printing, altering the traditional model and heralding greater flexibility from a hardware and software perspective. We discuss here the effects of hybrid working as well as the benefits of using Adobe PDF when printing from multiple locations.
06/02/2023
Bridget Dedian

From May Day to Memorial Day, the month was filled with interesting developments in the industry

Staying up to date with all the goings-on and happenings is, at the very least, beneficial from an educational standpoint—but it can be very difficult to keep up with. Thanks to our News Service (which is updated every business day), we cover everything from print to managed IT to smart workplace and beyond. Here, to provide you with a recap of the month that was, we offer up…
06/01/2023
Lee Davis

Stepping through the digital thread

We are in a new era of digital transformation powered by cloud and edge computing, the Internet of things, artificial intelligence, and augmented reality technology. We discuss here the key themes of PTC LiveWorx and how they can apply to DX.
05/26/2023
Sam Keller

Looking at the change AI is introducing to the print industry

Keith Haas joined Keypoint Intelligence last year as an analyst in our Office Group, focusing on software solutions as well as smart office. We discuss with him the concerns surrounding the adoption of artificial intelligence as well as the benefits AI can have for companies.
05/19/2023
Mark Davis & Peter Mayhew

Merger will create the largest, international business machine manufacturer

Ricoh officially announced that it will integrate the research, development, and production of its business machines with Toshiba Tec as of April 2024. We discuss here the key features of this merger as well as the projected effects it will have on the office market.
05/12/2023
Kris Alvarez

Making sure that sustainability in print is really doing what it claims

Sustainability labels can help to mitigate any ethical risks associated with their products and help push forward systemic change. We discuss here the differences between the FSC and SFI labels as well as the effect of sustainability practices in the industry.
05/12/2023
Sam Keller

A sneak preview of a recently published forecast and testing of FADGI compliance

Lee Davis has been an Associate Director for Keypoint Intelligence since April 2015. We discuss here some of his thoughts on the scanner market and our testing practices (including FADGI compliance).
05/05/2023
Bridget Dedian

April showers helped grow interesting developments in the industry

Keypoint Intelligence's News Service covers everything from print to managed IT to smart workplace and beyond. We discuss here a recap of the top three news articles we covered in April.
05/03/2023
Anne Valaitis

Integrating print into a secure infrastructure

ConnectWise and Sharp recently announced a strategic partnership to realize their shared vision of offering secure and effective managed services through their extensive channel partner networks. We discuss here the basics of this partnership as well as the effect it could have on the industry.
05/02/2023
Jamie Bsales

This move should boost the bottom line, but at what cost?

Xerox Corp. recently announced that it had donated its Palo Alto Research Center to SRI International, a non-profit research institute associated with Stanford University. We discuss here the key features of this donation as well as its effect on Xerox and the tech industry as a whole.
05/01/2023
Mark DiMattei

Keypoint Intelligence’s Randy Dazo is among the many honorees

At the end of April 2023, ENX Magazine announced the list of its 2023 Difference Makers—including Keypoint Intelligence's Randy Dazo. We discuss here the nature of this prestigious list and Randy's laudable contributions.
04/27/2023
Mark DiMattei

What happens when going “green” could cost you some green

Sustainability initiatives are pretty widespread at this point, but there are some darker aspects involved in "green" policies. We discuss here the concept of greenhushing and its effects on companies' sustainability practices.
04/21/2023
Riley McNulty

Thoughts on where we are in that journey

Consumers and businesses are increasingly paying attention to how our actions impact the planet, with a plethora of opinions and many arguments that reflect a diversity of viewpoints on the topic.
04/20/2023
Lindsey Naples

But sustainable, eco-friendly furniture is an option!

In the print industry, discussions of how to reduce carbon footprints and the impact on the environment are always circulating—especially since consumers now take sustainability quite seriously. We discuss here some other methods of sustainability beyond the recycling and reuse of print supplies.
04/13/2023
Mark DiMattei

A new smart factory in Isahaya may be the answer

Kyocera Corporation recently announced that it has acquired about 37 acres of land for a new smart factory at the Minami Isahaya Industrial Park in Isahaya City, Japan. We discuss here the implications this construction will have on the semiconductor market as well as for Kyocera.
04/12/2023
Carl Schell

Looking at realignment in the print industry over the past decade

We have all grown used to consolidation in the print industry. We all expect it to continue. Having options is always a good thing, but how many options do there really need to be?
04/05/2023
Eve Padula

Print buyers recognize the benefits and consumers do, too!

In the never-ending battle for consumer attention, marketing managers have a variety of communication options—digital and physical—for reaching their customers.
04/04/2023
Bridget Dedian

Spring has sprung, new beginnings abound

This blog explores the top news stories posted by our News service for the month of March.