Channel Strategy Session: 2024 Opportunities and Strategies for Dealers (INFOGRAPHIC)

The Shift in Remote vs. In-Person Work Shapes the Future for Dealers (Part 2)

Equipment needs may fluctuate as hybrid policies evolve. Offering short-term leases, device swaps, or “pay-as-you-go” models reduces friction for clients. And let’s not forget that any opportunity to talk to clients about their future, such as redesigning the workspace for the next decade, is good for any dealer, and that means talking to clients at all levels from the procurement team to IT and C-suite. Particularly overarching projects such as the digitization of lines of business or processes will require buy-in from many parties. The economic buyer has emerged as the holder of the budget for many projects, yet that decision maker is influenced by many. There is never a more important time to network with clients at all levels to retain future business.

OpenText Launches an AI Ecosystem

At this year’s OpenText World 2025 conference, the company’s message was clear: If you want artificial intelligence (AI) to work at scale, you must get serious about how you manage information. Not in the abstract, but as a concrete discipline. Executives Sandy Ono and Savinay Berry outlined a shift in how the company approaches AI, putting information governance at the center and helping companies move from isolated AI pilots to enterprise-scale deployment. OpenText’s central thesis is that this transition requires a new operational discipline they call “secure information management for AI.” AI output is only as good as the data feeding it; therefore, high-quality, governed, and contextual data is a prerequisite for accuracy and relevance.

The Shift in Remote vs. In-Person Work Shapes the Future for Dealers (Part 1)

Three years after the pandemic upended how America works, the dust still hasn’t settled. While many companies have reopened their offices, the “where” and “how” of work have permanently shifted. According to research by Keypoint Intelligence, roughly 40% of US knowledge workers are now hybrid workers who split time between the home and the office. Fully remote work remains higher than pre-pandemic levels but is often confined to micro-sized companies. For dealers, this evolving balance between remote and in-office work is more than a human resources headline.