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They used to say that “The sun never sets on the British empire,” and the same is true of IT development. It is constant, at times progressive, and typically rapid. Keeping up with all the activity and news is a fruitless endeavor, so vast and open is the sea of managed IT and cloud services. But we love to follow the updates, to speculate on things and discuss them with others as analysts do—and there are plenty of times where we want to share our knowledge in a public forum with dealers, MSPs, and vendors alike.
That’s exactly what we did recently. Anne Valaitis (Principal Analyst of Managed IT Services in Keypoint Intelligence’s Office Group) and I hosted a session focused on IT challenges, trends, and opportunities for the channel. The always entertaining and informative Chip Miceli, CEO of Pulse Technology, joined in to provide color commentary that dealers could relate to. The conversation included a look at print versus IT in the channel (intro), buyer/vendor perspectives (more meat on the bone), cybersecurity (of course), and A/V (a nice touch), along with many other relevant topics of the day.
Managed IT and cloud services are central to growth and success in the ever-evolving business ecosystem. Dealers already knew that prior to March 2020, then IT thrived throughout the pandemic, and now it has become even more vital. Like Atlanta or Houston, it is also more sprawled out than ever before, covering an increasing number of product and service categories. This is just one reason why dealers need to educate themselves as often as possible on a subject like IT—you do not want to leave the door open for your competition, even just a little bit.
Consider this haiku…
IT webinar.
Learning leads to revenue.
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