A look into the company’s Inspire Flex software as well as the overarching digital shift
Communications need to be personalized, timely, and omnichannel. In this blog, we discuss our compelling conversation with Andrew Stevens, Senior Director of Digital Enterprise Product Marketing at Quadient about this shift in customer expectations.Well-crafted printed materials still drive engagement
Today’s consumers expect more from the brands they do business with than ever before. In addition to personalized interactions, consumers expect their experiences to be seamless across all media channels.Joins Canon, HP, Lexmark, and Xerox as an EPEAT Climate+ Champion
RICOH has reached a new milestone in its sustainability journey: The company has earned the EPEAT Climate+ designation for five of its products.Strategic Realignment or Market Power Play?
In a move that highlights significant shifts in the European paper market, Antalis has announced an agreement to acquire Xerox’s EMEA paper business.Attract attention and drive engagement via the mailbox, not just the inbox
We all know that digital is the future, but traditional direct mail remains a powerful marketing tool for reaching consumers. We discuss here key findings from our recent survey with consumers about their experiences with direct mail.Keypoint Intelligence’s new research analyzes print demand in key vertical industries
In late 2023, Keypoint Intelligence completed a comprehensive multi-client study to gain a better understanding of how print demand is changing in key vertical industries. We discuss here some of the key findings of this study.Insights and opportunities from the 2023 CCX Consumer Survey
In the swiftly evolving landscape of financial communications, staying abreast of consumer preferences isn’t just good practice—it’s a necessity for survival and growth. We discuss here Keypoint Intelligence's 2023 Customer Communication Experience (CCX) Consumer Survey Transactional Analysis, which can help print and digital communication providers tailor their offerings to meet the nuanced demands of today’s financial institutions.Climbing the compliance ladder without breaking a sweat
In this series, in conjunction with Agile Cybersecurity Solutions (ACS, our cybersecurity testing and consulting partner), Keypoint Intelligence investigates the many facets of cybersecurity to deliver insight and strategy. Check back here next Tuesday for more free tips and tricks, helpful hints, as well as solutions and tools—all to help you navigate the potentially treacherous waters of cybersecurity.Artificial intelligence is the next big thing for customer communications
The 2023 CCM Summit event recently took place in Orlando and focused on customer communications management (CCM), customer experience (CX), and artificial intelligence (AI). We discuss here the key aspects of the show.
