The Key Point Blog

09/22/2025
Anne Valaitis

Exploring how technology is shaping the future of customer communications

INg recently hosted its conference with this year’s discussions revealing a clear narrative: print remains resilient, digital opportunities are expanding, and intelligent technologies are accelerating change across the customer communications landscape.
09/18/2025
Keith Haas

A simpler way for dealers to onboard and monitor distributed fleets

Not every managed print conversation has to start with software installs, firewall requests, and a scavenger hunt for meters. This mismatch between what fleets need and set up time is exactly where Brother’s Value Print Program Plus (VPP+) lands.
09/17/2025
Peter Mayhew

Print in City solution offers an easier way to print

The way people approach printing has changed dramatically in recent years. Canon’s Print in City is one such approach, aiming to simplify how people access print services in public spaces.
09/11/2025
Lindsey Naples

Even with all the industry changes, why is paper still prominent?

Anne Valaitis, Principal Analyst at Keypoint Intelligence, sat down with the one and only Andy Slawetsky to discuss how Keypoint has adapted to an industry in transition.
09/10/2025
Ilya Reutsky

SAFEQ Cloud portfolio aims for companies of all sizes

Printing and scanning continue to play a vital role, but all organizations don’t share the same challenges. Y Soft has expanded its SAFEQ Cloud portfolio with two new solutions that have some key features.
08/28/2025
Mark DiMattei

How to set up guardrails and give up the ghosts of cybersecurity

Generative AI is rapidly transforming the office technology landscape with enhanced productivity tools and techniques, but it is also leaving companies vulnerable to bad actors and other dangers.
08/13/2025
Anne Valaitis

What we learned from the US and Western Europe

We recently completed a dual-region study exploring how organizations are approaching DX in their document workflows. This blog provides some key findings from the US and Western European reports.
08/12/2025
Lisa Brown

Artificial intelligence is transforming the office equipment channel

Artificial intelligence is helping users to improve operational efficiency and unlock new revenue streams. Here are some policies and use cases that could be beneficial for anyone looking to use AI.
08/11/2025
Mark DiMattei

There’s a solution to getting rid of busy work

Automation has become a buzzword for many businesses. Here we discuss the basis behind our 2025 Automation Adoption in Document Workflow reports and look at some investment plans.
08/06/2025
Peter Mayhew

A fresh contender in the sustainability race

Katun Corporation recently released its 2025 ESG Report for the EMEA region. We discuss here some key highlights of the report and offer comparison to other OEMs.