The strategies and stats to finding the best team you can
Service and related programs are estimated to contribute over 30% of revenue to every office equipment dealership and considerably higher margin than hardware. We discuss here some of the key methods of obtaining a successful and modern service department.A chat with two UK print industry sustainability leaders
The dialogue around sustainable practices is gaining momentum in the commercial printing industry. We discuss here a podcast made with Philip Dodd, Managing Director at Healeys Printers, and Anthony Rowell, Sales and Customer Success Director as well as Sustainability Lead at Tradeprint.Here’s what unfolded as April showers brought spring into full swing
Like time, the news never stops. Staying up to date with all the goings-on and happenings is, at the very least, beneficial from an educational standpoint—but it can be very difficult to keep up with. Thanks to our News Service (which is updated every business day), we cover everything from print to managed IT to smart workplaces and beyond.A quick overview on how to chat with robots
There are numerous examples of chatbots that are emerging recently with new AI initiatives. This infographic provides a top-level overview of chatbots and their functions.Keypoint investigates why recycling is still so important for consumers
From placing wastepaper in the correct bin at the office to smelting down scrap metal for reuse, recycling is an accepted practice in most countries worldwide. We discuss here the benefits of recycling for print supplies providers as well as the results of a recent Keypoint study on print supply use and reuse.How Ecolabels and New Policies are Reshaping the Market
As Earth Day approaches, our collective focus shifts towards our environmental footprint and the steps we can take to mitigate it.Keypoint Intelligence’s new tool helps PSPs determine best printer format
Understanding the most cost-effective methods for executing print jobs is crucial for PSPs, often centered around the choice between offset and digital printing and determining the cost cross over points between these two printing technologies. We discuss here the key features of Keypoint Intelligence's new Cross Over Point Estimator tool.The Keypoint Intelligence charter for green initiatives
As thought leaders in our industry, Keypoint Intelligence has a responsibility to advise and advocate for market trends and steer our readership in directions that we believe in. We discuss here our "green" initiatives and projects, including Market Insights studies on sustainability.Meet the forever holders of the managed service provider space
Evergreen is a holding company that acquires and nurturers SMB managed service providers with a clear vision of long-term growth. We discuss here some of the key features of Evergreen's business model and how the company can help MSPs plan an exit strategy.Navigating the future of work and technology with artificial intelligence
HP Inc. recently held its Amplify Partner Conference in Las Vegas, where the company shared its vision for the future of work and technology with over 1,500 partners from around the globe. We discuss here HP's views on the potential of artificial intelligence (AI) to transform productivity and collaboration in the hybrid work era as well as a range of new products, services, and initiatives announced at the show.
