The Key Point Blog

06/06/2024
Jean Lloyd & German Sacristan

Partnerships, innovations, sustainability, AI, and more!

drupa 2024 is buzzing with excitement and strategic announcements not only in technology, but groundbreaking partnerships, too. We discuss here some of the key elements shown in the on demand printing & publishing as well as labels & packaging markets.
06/03/2024
Mark DiMattei

How hybrid workplaces have killed the old way of doing business

While no one should be astounded by the idea of a remote work environment, many companies are starting to remove the option—either by cutting days or having forced returns to the office. We discuss here the key benefits of using hybrid/remote work environments and some options for those looking to pursue them.
05/22/2024
Mark DiMattei & Deborah Hawkins

The strategies and stats to finding the best team you can

Service and related programs are estimated to contribute over 30% of revenue to every office equipment dealership and considerably higher margin than hardware. We discuss here some of the key methods of obtaining a successful and modern service department.
05/10/2024
Greg Cholmondeley

A chat with two UK print industry sustainability leaders

The dialogue around sustainable practices is gaining momentum in the commercial printing industry. We discuss here a podcast made with Philip Dodd, Managing Director at Healeys Printers, and Anthony Rowell, Sales and Customer Success Director as well as Sustainability Lead at Tradeprint.
05/02/2024
Bridget Dedian

Here’s what unfolded as April showers brought spring into full swing

Like time, the news never stops. Staying up to date with all the goings-on and happenings is, at the very least, beneficial from an educational standpoint—but it can be very difficult to keep up with. Thanks to our News Service (which is updated every business day), we cover everything from print to managed IT to smart workplaces and beyond.
04/29/2024
Mark DiMattei

A quick overview on how to chat with robots

There are numerous examples of chatbots that are emerging recently with new AI initiatives. This infographic provides a top-level overview of chatbots and their functions.
04/15/2024
Mark Davis

Keypoint investigates why recycling is still so important for consumers

From placing wastepaper in the correct bin at the office to smelting down scrap metal for reuse, recycling is an accepted practice in most countries worldwide. We discuss here the benefits of recycling for print supplies providers as well as the results of a recent Keypoint study on print supply use and reuse.
04/08/2024
Kris Alvarez

How Ecolabels and New Policies are Reshaping the Market

As Earth Day approaches, our collective focus shifts towards our environmental footprint and the steps we can take to mitigate it.
04/04/2024
German Sacristan

Keypoint Intelligence’s new tool helps PSPs determine best printer format

Understanding the most cost-effective methods for executing print jobs is crucial for PSPs, often centered around the choice between offset and digital printing and determining the cost cross over points between these two printing technologies. We discuss here the key features of Keypoint Intelligence's new Cross Over Point Estimator tool.
04/01/2024
Deborah Hawkins

The Keypoint Intelligence charter for green initiatives

As thought leaders in our industry, Keypoint Intelligence has a responsibility to advise and advocate for market trends and steer our readership in directions that we believe in. We discuss here our "green" initiatives and projects, including Market Insights studies on sustainability.