What's going on in the world of IT in late 2023, and what to expect
For dealers, managed IT services is like the yellow brick road leading to Emerald City. You begin the journey on your own—okay, maybe with a four-legged friend by your side—and you pick up partners along the way.Our dynamic duo dives into the benefits and what subscribers really need to know
Jane Lyons and Mary Raleigh work tirelessly in our Client Support & Training department to ensure that Keypoint Intelligence customers have nothing but a stellar experience with us. The two are always happy to answer questions about navigating our services and resolving any issues subscribers may be facing.Stay ahead of the fastest-growing concern in cybersecurity
In this series, in conjunction with Agile Cybersecurity Solutions (our cybersecurity testing and consulting partner), Keypoint Intelligence investigates the use of artificial intelligence (AI) and machine learning techniques in hacking cybersecurity. We discuss here the key tactics of AI hacking and how to overcome it.Once again, Dave Moorman brings the salt and pepper to our Interview Insights series
Simplicity and convenience form a not-so-insignificant chunk of the benefits of what Novatech has been marketing as “The Managed Office” for several years now.It’s like Shark Tank, but for systems integrators working with MSPs
PitchIT is an accelerator program run by ConnectWise to incubate startup systems integrator businesses that are dedicated to the managed services provider (MSP) space.A New Challenge for Cybersecurity
In this series, in conjunction with Agile Cybersecurity Solutions (our cybersecurity testing and consulting partner), Keypoint Intelligence investigates the many facets of cybersecurity to deliver insight and strategy. We discuss here some of the key uses of AI as malware and provide some insight into how to combat them.Updated model for cyber best practices to debut in early 2024
The US Department of Commerce’s National Institute of Standards and Technology (NIST) has recently announced an upcoming update to its Framework for Improving Critical Infrastructure Cybersecurity (CSF). We discuss here the potential changes and implications thy can have for cybersecurity initiatives.The horrors of poor management and IoT attacks
In conjunction with ACS (our cybersecurity testing and consulting partner), we discuss here the dangers of inadequate endpoint and IoT management, which can leave organizations vulnerable to all sorts of cyberattacks. Endpoint detection and response (EDR) solutions are a cybersecurity technology that continually monitors and analyzes endpoint data to detect and respond to anomalous and potentially malicious activity.A recap of Ricoh’s first large-scale event in four years!
The Ricoh Summit, held in Denver, CO, from October 10-13, brought together the Ricoh team, Ricoh dealers, industry leaders, and exhibitors ranging from software, services, as well as customer relationship management (CRM) and sales enablement providers, all with focused offerings for the channel.A turnkey IT security subscription service designed to safeguard SMB security
In what was great timing for October’s Cybersecurity Awareness Month, Sharp Europe recently held an analyst event where the company announced a focus on helping SMBs improve their security.