The Key Point Blog

04/01/2024
Anne Valaitis

A step towards responsible innovation using artificial intelligence

The White House is taking a step forward in managing the risks and benefits of artificial intelligence (AI) in government with a new policy that tells federal agencies what they need to do to address the risks of using AI.
03/29/2024
Lindsey Naples

Using age to understand technology adoption

In today's fast-paced digital world, the concept of digital literacy is very relevant. While younger generations may seem to effortlessly navigate technology, older adults often face challenges in keeping up.
03/21/2024
Mark DiMattei

Stopping generative AI from taking too much

Social media has become a way for generative artificial intelligence (AI) to gain countless amounts of source data to feed into their programs, but now artists are fighting back. We discuss here the idea of "data poisoning" and the software designed to do so.
03/18/2024
Keith Haas

What the EU AI Act means for regulations put on artificial intelligence moving forward

Governance around AI has become an increasingly important area of discussion and, so far, there has not been much action taken to address the risks it potentially poses. We discuss here the recently endorsed Artificial Intelligence Act in the European Union as well as the effects it can have on AI.
03/11/2024
Mark DiMattei

Blind faith in AI is causing trouble for its users

Recently, an event calling itself “Willy’s Chocolate Experience” was created with artificial intelligence and ended up being a disaster, partially due to an over-reliance on AI. We discuss here some of the most recent examples of blind trust in AI and suggest some ways to overcome these problems.
02/26/2024
Gabriel Alers & Shawn Preval

The demographics of generative AI use

The power of generative AI has been unleashed to the masses and its capabilities seem limitless. Keypoint Intelligence recently conducted our Consumer Survey 2023 study to dig further into the consumer perspective and case uses for generative AI, which we discuss here.
02/22/2024
Anne Valaitis

Can artificial intelligence transform the enterprise document process?

Adobe recently announced the release of new AI-powered capabilities that focus on enhancing productivity, efficiency, and ease of use when working with documents. We discuss here how this integration of conversational AI has the potential to fundamentally transform how we interact with and extract value from documents.
01/24/2024
Anne Valaitis

Latest Keypoint Intelligence study explores key trends

This month, Keypoint Intelligence released the Managed IT Services (MITS) Partner Market Insights through our Office CompleteView Advisory Service.
10/19/2023
Keypoint Intelligence

COVID popularized them, but will this take them out?

QR codes have become a critical link between print and digital communications, enabling marketers to direct consumers to websites to further personalize, direct, and track their customer experience. We discuss here the recent QR patent lawsuits brought on by Symbology Innovations and the effect they can have on the market.
10/13/2023
Carl Schell

If you’re not already on the train, you are late to the game

The whole concept of e-commerce and sales enablement is neither a conservative play nor a risk/reward scenario—rather, it is a way of diversifying your organization and making it more nimble.