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The Key Point Blog

01/24/2024
Anne Valaitis

Latest Keypoint Intelligence study explores key trends

This month, Keypoint Intelligence released the Managed IT Services (MITS) Partner Market Insights through our Office CompleteView Advisory Service.
10/19/2023
Keypoint Intelligence

COVID popularized them, but will this take them out?

QR codes have become a critical link between print and digital communications, enabling marketers to direct consumers to websites to further personalize, direct, and track their customer experience. We discuss here the recent QR patent lawsuits brought on by Symbology Innovations and the effect they can have on the market.
10/13/2023
Carl Schell

If you’re not already on the train, you are late to the game

The whole concept of e-commerce and sales enablement is neither a conservative play nor a risk/reward scenario—rather, it is a way of diversifying your organization and making it more nimble.
10/09/2023
Mark DiMattei
We’ve all heard about robots being used in factories and for manufacturing purposes, but with advances in artificial intelligence (AI) and other smart technologies, it’s only a matter of time before robots become more widespread in other markets. We present here an infographic depicting nine industries that are making use of robots in innovative ways.
09/29/2023
Carl Schell

Looking at our audio series in advance of the worldwide celebration of the format

September 30 is International Podcast Day. Come February, it will be 20 years since the word “podcast” was born. The medium keeps evolving and remains as powerful as ever.
09/28/2023
Priya Gohil

A digital revolution is changing the way we buy our keepsakes

The widespread popularity of smartphones means that the average consumer is likely to take photographs with their mobile phones these days. And, given their size and portability, it’s an easy and convenient way for people to capture moments.
09/18/2023
Anne Valaitis

A closer look at one aspect of Keypoint Intelligence’s Primary Research study

Digital transformation (DX) is the process of applying technology to improve the way a business runs. We discuss here how DX can affect vendors and technology providers as well as share some key findings from a recent Keypoint Intelligence study.
09/14/2023
Jamie Bsales

Hardware, software, and services are at the heart of the dealer and customer event

For the first time since before the pandemic, Toshiba America Business Solutions’ Electronic Imaging Division gathered dealers, customers, and key business partners to showcase offerings and impart guidance on its direction and initiatives.
09/12/2023
Carl Schell

Which large-scale technology service providers made the cut this year?

While the mega dealers comprise just a fraction of the roughly 1,800 outfits in the United States, a heck of a lot of attention and focus is put on this group of 18.
09/08/2023
Carl Schell

Keypoint Intelligence’s coverage of IT continues, along with RPA and the Pitt-WVU rivalry

Like the countries that make up Europe, the dealer landscape on that continent is also just different than in the United States—and (oftentimes) more intriguing.