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The Keypoint Intelligence 2022 North American Software Investment Outlook was recently published and yielded a wealth of insights. The online survey included one hundred fifty-three in-plants, general print service providers (PSPs), and specialized PSPs from 33 states and provinces across North America. The analysis covered:
This year, for the first time, Keypoint Intelligence also prepared separate presentations focusing on in-plants and how their adoption and motivators differ from commercial PSPs and a special presentation covering job onboarding and print MIS. All three products are available to Production Workflow Service providers on the Keypoint Intelligence website and through scheduled analyst presentations.
So, what are the top two areas where we’ve seen significant new software adoption? Business intelligence dashboards and shipping automation top the list. However, software adoption and automation vary by functional area and are surprisingly flat in places that should have considerable opportunities. Fortunately, some of the rationales gleaned from our respondents indicate barriers vendors need to address to increase production software adoption.
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