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The Key Point Blog

10/30/2020
Eve Padula & Marc Mascara

This customer communications stuff just got real!

Consumers are rethinking how they prefer to communicate, and the pandemic is wreaking havoc with customer communication channel preferences. This blog explores how to overcome the challenges of the pandemic and channel fatigue.
10/29/2020
Aaron Hale

This week’s theme: “The Future of Connected Devices”

In the fifth and final blog of our NCSAM series, we explore the future of cybersecurity through expert opinion and outside studies.
10/28/2020
George Mikolay

Will more OEMs follow?

In a post-COVID world, launches and enhancements to touchless operation, voice recognition, and mobile apps are expected from all of the OEMs. This blog explores some of the initiatives from HP.
10/27/2020
Mack Brothers

Is there a recipe for growth in today’s economy?

In Part 1, we will be looking at the concept of a "secret sauce" for success and how it applies to your teams. This blog explores how to get the best out of the people you work with.
10/26/2020
Ryan McAbee & Eve Padula

A virtual industry event where all are invited

This blog explores the first day of the PRINTING United Digital Experience—a three-week-long virtual event for product announcements, exhibitor showcases, and educational opportunities. It also previews Keypoint Intelligence's involvement at the show.
10/26/2020
Eve Padula

Fostering loyalty in a multi-channel world

A positive customer experience is key to business success because happy clients are more likely to become loyal customers who generate repeat business that can improve your revenues. This blog explores how you can better your customers' experiences.
10/22/2020
Aaron Hale

This week’s theme: “Securing Internet-Connected Devices in Healthcare”

The theme for this week's cybersecurity blog is specific to securing devices in healthcare. We explore common vulnerabilities and opportunities for protective measures.
10/22/2020
Eve Padula & Marc Mascara

Consumer purchasing preferences push boundaries of CMYK+ direct mail

We have witnessed a recent explosion of new equipment and finishing devices that are capable of producing exceptional applications with CMYK+ and embellishments. This blog explores the use of CMYK+ and who it should be geared towards.
10/20/2020
Ryan McAbee

Disruption in equipment placements impacts the DFE market

The market for DFEs is being impacted by the disruption in equipment placements from the COVID-19 pandemic. This blog looks at our most recent DFE forecast to see how great this impact can be.
10/19/2020
Christine Dunne

Telecommunications, e-signature, and managed IT among new solutions

In this discussion with Zef Noci, director of production print at Docutrend, Christine Dunne explores the expanded offerings that Docutrend is offering for remote and cloud-based solutions.