The Key Point Blog

04/29/2024
Mark DiMattei

A quick overview on how to chat with robots

There are numerous examples of chatbots that are emerging recently with new AI initiatives. This infographic provides a top-level overview of chatbots and their functions.
04/15/2024
Mark Davis

Keypoint investigates why recycling is still so important for consumers

From placing wastepaper in the correct bin at the office to smelting down scrap metal for reuse, recycling is an accepted practice in most countries worldwide. We discuss here the benefits of recycling for print supplies providers as well as the results of a recent Keypoint study on print supply use and reuse.
04/08/2024
Kris Alvarez

How Ecolabels and New Policies are Reshaping the Market

As Earth Day approaches, our collective focus shifts towards our environmental footprint and the steps we can take to mitigate it.
04/04/2024
Riley McNulty

Moving the needle for several markets

On March 24, HP announced several innovations that will be showcased at drupa, with additional announcements made around hardware, software, robotics, and even artificial intelligence (AI).
04/02/2024
Jamie Bsales

Want your cybersecurity personnel to recognize and troubleshoot incidents more quickly and accurately?

In the rapidly evolving landscape of cybersecurity, where threats mutate faster than ever, Microsoft has introduced a groundbreaking tool for enterprises: Microsoft Copilot for Security (Security Copilot for short).
04/02/2024
Carl Schell

Of doughnuts, hockey pucks, managed IT services, and remarkable growth

What if your company earned 23 million doughnuts in 2015 and then went on to hit its target of 48 million doughnuts in 2024?
04/01/2024
Anne Valaitis

A step towards responsible innovation using artificial intelligence

The White House is taking a step forward in managing the risks and benefits of artificial intelligence (AI) in government with a new policy that tells federal agencies what they need to do to address the risks of using AI.
04/01/2024
Deborah Hawkins

The Keypoint Intelligence charter for green initiatives

As thought leaders in our industry, Keypoint Intelligence has a responsibility to advise and advocate for market trends and steer our readership in directions that we believe in. We discuss here our "green" initiatives and projects, including Market Insights studies on sustainability.
03/29/2024
Lindsey Naples

Using age to understand technology adoption

In today's fast-paced digital world, the concept of digital literacy is very relevant. While younger generations may seem to effortlessly navigate technology, older adults often face challenges in keeping up.
03/27/2024
Lee Davis

Meet the forever holders of the managed service provider space

Evergreen is a holding company that acquires and nurturers SMB managed service providers with a clear vision of long-term growth. We discuss here some of the key features of Evergreen's business model and how the company can help MSPs plan an exit strategy.