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Carl Schell
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Channel Strategy Session: Managed IT Services Should Always Be Top of Mind (PODCAST)

What's going on in the world of IT in late 2023, and what to expect

Nov 21, 2023 7:00:00 PM

 

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For dealers, managed IT services is like the yellow brick road leading to Emerald City. You begin the journey on your own—okay, maybe with a four-legged friend by your side—and you pick up partners along the way. The endpoint holds such promise and potential reward because it offers so much: profitability, relevancy, and scalability to name three. Yes, you will have to fend off squadrons of flying monkeys and defeat a green being with a pointy hat, but it just makes things that much sweeter in the end.

 

Managed IT services is the path forward. Say it with me now: Managed IT services is the path forward. It’s what Keypoint Intelligence’s data suggests, and it’s what we hear more often than not from dealers when we ask about growth (cybersecurity being a main driver) and how they’re taking the next step (or three) on the ladder. Managed IT services needs to be discussed often so we can develop best practices and crack the code of how we can make our customers happy and our businesses reach greater heights.

 

 

That’s one of the reasons why Anne Valaitis and I started this little podcast series earlier in the year. While we continue to evolve these conversations and, hopefully soon, finally find a name for the joint venture, they provide us with just one vehicle for providing you, dealers and readers, with education that could come in handy. For instance, our research shows that cybersecurity, cloud solutions, and outsourcing are currently the top priorities of customers. Anyway, here’s a sampling of our last conversation:

 

There’s plenty more, too: about cybersecurity, our continuing research, and, as always, ways to help you find more revenue. That’s why managed IT services should always be top of mind for dealers.

 

Browse through our Industry Reports Page (latest reports only). Log in to the InfoCenter to view research, reports, and studies on managed IT services, cybersecurity, UCaaS, and dealers through our Workplace CompleteView Advisory Service. If you’re not a subscriber, contact us for more info by clicking here.

 

 

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