Recent research reveals that consumers’ communication preferences often vary by age
Providers of transactional communications must communicate with their existing customers on a regular basis, but ensuring that these bills and statements are delivered via a consumer’s preferred channels is crucial to a positive customer experience. We discuss here how generational characteristics can influence communication preferences as well as some key aspects of a recent Keypoint Intelligence study.It’s not about “if,” but “when”…
Any of you who have attended a conference where digital packaging printing was on the agenda inevitably heard someone state from the podium: “It’s now not a question of if we get into digital printing, but a question of when.”Keypoint Intelligence delivers prime UVERCE® education to dealers, for dealers
The question isn’t “if,” it’s “when.” Could be about sanding and staining your deck or the timing of a fantasy football trade, but when it comes to e-commerce and sales enablement for dealers—when is now.Learning about the future of work
Last week saw the return of ISE, the world's largest audio/visual & IT Integrators exhibition; we also saw some of the most current trends around the future of work. We discuss here some of the key features from the show.When was that first asked?
People have been declaring their feelings since the dawn of time: poems, drawings, letters, etc. But before Valentine’s Day became the commercial holiday we know today, what was it?Keypoint Intelligence Interview Insights with Manuel Schrutt
FUJIFILM Business Innovation, recognizing the opportunity in flexible packaging, announced in June 2021 that it was entering the space by launching the Fujifilm Jet Press FP790, a water-based digital inkjet press. We discuss some of the effects this device will have on the market with Manuel Schrutt, Head of Packaging for Fujifilm.Passwords have got to go, but are passkeys the answer?
It seems that big tech companies are coalescing behind an alternative to simple passwords: passkeys. We discuss here the main features of passkeys as well as their benefits and shortcomings as a method of cybersecurity.Roland DG announces release of six new devices to its TruVIS line
Print buyer demand for immediate applications—an application that can be finished immediately after printing and delivered to the customer within 24 hours—has grown exponentially over the last decade.Keypoint Intelligence Interview Insights: Will it be the beginning of a new era?
On January 25, Fiery announced that it had separated from Electronics for Imaging (EFI) to form a separate company. We discuss here some of the key aspects of this change with Fiery's new CEO Toby Weiss.Sustainability is the main focus for many exhibitors
Within an hour of Ambiente opening its doors, it was clear that we were in the middle of something special; it was the place and time when sustainability changed the way customers think about aftermarket supplies.
