CareAR and CrushBank use AR and AI to help stretch IT-technician resources
In-depth interviews conducted with CIOs and IT Directors for our recent research study, The Managed IT Services Opportunity, revealed that these decision-makers routinely outsource IT functions to outside managed services providers (MSPs).ConnectWise is helping technology service providers with managing IT
The most recent IT Nation Connect conference was held by ConnectWise in Orlando. We discuss here how the show presented managed IT solutions as well as the effect managed IT can have on a business.Thoughts on the industry from Staff Product Manager at Qualcomm
Print might be down, but it is certainly not dead. There are still plenty of good stories to tell about it, too—from how some companies evolved during the pandemic to become an even stronger presence to case studies that detail the impact a particular product had on an organization’s health and bottom line. This is precisely why I was excited to sit down with Qualcomm’s Philip Mazzilli, who is also a member of the Mopria Alliance, to discuss several aspects of the print industry.Document translation, enhanced scan management added to Lexmark Cloud Services suite
Lexmark is pushing beyond the core fleet management and print management features to delve into the realm of intelligent document processing.Here is what you missed at TWAIN Developers Day
TWAIN Direct Developers Day proves what folks at the TWAIN Working Group have been saying for the last three years: TWAIN Direct is the best way for developers and manufacturers to dovetail capture hardware with software.Yet another excellent example of blending print and managed IT services to great success
While the mega dealers have plenty of great tales to tell, the stories from smaller dealers have always felt more relatable to me. The cold hard truth is that dealers with annual revenue of up to $20 million obviously have less capital and fewer resources than the megas to turn ideas into reality. For these outfits, there’s just more at stake with each decision, and the challenges are oftentimes more difficult to overcome, but their successes wind up resonating—and educating—more.The two have us closing in on a potentially massive tech and business revolution
Things like machine learning algorithms being used in climate modeling to the launches of text-to-image models like DALL-E 2 and Stable Diffusion are really showcasing the rate at which AI implementation is expanding.Is your business protected from cyberattacks?
The conveniences that Internet-connected devices add to the lives of tech-savvy individuals and business professionals is welcome across the board, but having such interconnectivity comes with cybersecurity risks.Revealing the final eight large-scale technology providers on the list
It’s a products and services world, and the mega dealers are acing the test. Sure, they have the human resources and the capital to make things happen on a grand scale—or to make new revenue streams happen. Because whether it was through more print (production and wide format, not just office) or beyond print (managed IT and smart office, to name two areas), the bottom line is that they are not afraid to take risks.Which large-scale technology providers are on the list?
The mega dealers are “mega” because they are a well-diversified bunch. Sure, success is evident simply by studying financials for a few minutes, yet each company has its own story on how they surpassed $100M in annual revenue—and then some. Even if the mega dealers started life as traditional copier dealers, they have all embraced technology beyond print with solutions such as security cameras and EV charging stations. Many are striving for that holy grail-like 50/50 split between print and managed IT, with a strong desire for the latter to exceed the former shortly after achieving that even goal.
