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The Key Point Blog

Eric Zimmerman

Welcome to the future of limitless creative possibilities!

In November 2023, Roland DG Corporation inaugurated its new head office in Hamamatsu, Japan—combining the previous head office and Miyakoda office to create a space dedicated to creativity and employee well-being. We discuss here some of the key features of this new office and the impact it can have on Roland DG's future.
Jamie Bsales

Delivering even more pertinent information about cutting-edge document and workflow solutions

The past few years have seen an evolution in how and where work gets done, and one of Keypoint Intelligence’s core offerings is evolving along with it. We discuss here some of the key features of our new bliQ Smart Workplace Center service and the benefits it can offer our subscribers.
Bridget Dedian

What happened when the leaves were falling and the turkeys were cooking?

Staying up to date with all the goings-on and happenings is, at the very least, beneficial from an educational standpoint. We discuss here recent news stories from Ricoh and HP as covered by Keypoint Intelligence's News Service.
Anne Valaitis & Jamie Bsales

Essential tools to combat AI-powered attacks

In this series, in conjunction with Agile Cybersecurity Solutions, Keypoint Intelligence investigates the many facets of cybersecurity to deliver insight and strategy—including the use of artificial intelligence by hackers and those seeking to thwart their efforts. We discuss here the key implications of AI's use in hacking as well as how it can be utilized to defend against bad actors.
Greg Cholmondeley

Artificial intelligence is the next big thing for customer communications

The 2023 CCM Summit event recently took place in Orlando and focused on customer communications management (CCM), customer experience (CX), and artificial intelligence (AI). We discuss here the key aspects of the show.
Carl Schell

What's going on in the world of IT in late 2023, and what to expect

For dealers, managed IT services is like the yellow brick road leading to Emerald City. You begin the journey on your own—okay, maybe with a four-legged friend by your side—and you pick up partners along the way.
Sam Keller

Our dynamic duo dives into the benefits and what subscribers really need to know

Jane Lyons and Mary Raleigh work tirelessly in our Client Support & Training department to ensure that Keypoint Intelligence customers have nothing but a stellar experience with us. The two are always happy to answer questions about navigating our services and resolving any issues subscribers may be facing.
Priya Gohil

Just another sign of AI becoming even more cemented in our lives

Early this month in London, tech investor and inventor Elon Musk joined UK Prime Minister Rishi Sunak to discuss all things related to artificial intelligence (AI). This was the crowning moment of a two-day tech summit on AI and safety.
Anne Valaitis & Jamie Bsales

Stay ahead of the fastest-growing concern in cybersecurity

In this series, in conjunction with Agile Cybersecurity Solutions (our cybersecurity testing and consulting partner), Keypoint Intelligence investigates the use of artificial intelligence (AI) and machine learning techniques in hacking cybersecurity. We discuss here the key tactics of AI hacking and how to overcome it.
Carl Schell

Once again, Dave Moorman brings the salt and pepper to our Interview Insights series

Simplicity and convenience form a not-so-insignificant chunk of the benefits of what Novatech has been marketing as “The Managed Office” for several years now.