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The Key Point Blog

09/29/2023
Carl Schell

Looking at our audio series in advance of the worldwide celebration of the format

September 30 is International Podcast Day. Come February, it will be 20 years since the word “podcast” was born. The medium keeps evolving and remains as powerful as ever.
09/14/2023
Jamie Bsales

Hardware, software, and services are at the heart of the dealer and customer event

For the first time since before the pandemic, Toshiba America Business Solutions’ Electronic Imaging Division gathered dealers, customers, and key business partners to showcase offerings and impart guidance on its direction and initiatives.
08/28/2023
Keith Haas

What teachers think about digitalization in education

Of the educators I had the chance to talk to, it goes without saying that most of them credit the COVID-19 pandemic with the decreased turn to printed documents since everyone had to get used to online learning.
08/21/2023
Carl Schell

Our Office Group leader has plenty to offer to this compelling print services organization

Deborah Hawkins knows the market for workplace technology and has helped build Office Group practice areas at Keypoint (and its predecessors) for 20 years.
08/02/2023
Jamie Bsales

Proprietary study delivers insights on where companies are on their DX journeys

Where are organizations on their digital transformation journeys, and what are their plans for DX, workflow, intelligent document processing, and other smart solutions? That’s what we set out to discover in our 2023 IT Decisionmaker primary research study.
08/01/2023
Carl Schell

How have things been going since the company’s dealer meeting?

Hard to believe it’s been three months since the Sharp National Dealer Meeting 2023, which carried “Opportunity Meets Execution” as its theme.
07/18/2023
Carl Schell

What’s been on the minds of dealers and what are they thinking about moving forward?

It’s true that Keypoint Intelligence focuses a lot of time and energy on the vendor side of the print industry, but that does not mean we shy away from the channel.
07/07/2023
Carl Schell

There’s always M&A activity, but how active has it been?

Acquisitions come in all shapes and sizes. Consolidation will continue like clockwork—basically no different than the sun rising and setting.
06/29/2023
Carl Schell

Donnellon McCarthy Enterprises continues its growth in IT and everywhere else, too

IT is like one of those monsters that absorbs everything in its path and just keeps growing. Luke Ubelhor of Donnellon McCarthy Enterprises is the kind of guy who likes to help make sense of the IT beast.
06/26/2023
Mark Davis

How print OEMs are adapting office space to bridge the skills gap of new graduate recruits

Recent hires who spent part of their formal or higher education isolated from the face-to-face interaction that previous cohorts received have found it harder to adapt to the work environment.
06/19/2023
Mark DiMattei

Sometimes classics exist for a reason

While quick response codes have been utilized for a variety of uses, one that has yet to gain approval is QR code menus. We discuss here the benefits of a QR code menu as well as the resistance to use it.
06/12/2023
Carl Schell

What dealers can learn from recent developments in the IT and cloud space

Anne Valaitis (Principal Analyst in Keypoint Intelligence’s Office Group) and Carl Schell teamed up once again to discuss IT happenings and provide some color commentary on the news.
05/30/2023
Carl Schell

Dealer-focused webinar looks at all things IT, with an assist from Pulse Technology’s Chip Miceli

They used to say that “The sun never sets on the British empire,” and the same is true of IT development. It is constant, at times progressive, and typically rapid.
05/22/2023
Carl Schell

It’s not just digital transformation, it’s also scan acceleration

Digital transformation (DX) is nothing new. Even if DX was here long in advance of the COVID-19 pandemic, that singular event pushed its value proposition up the grid of importance.
04/17/2023
Carl Schell

Our “green” content drive for Earth Day week starts here!

In the print industry specifically, sustainability has stepped up to the mic like the front man in your favorite band. The amount of marketing and messaging and promotion around sustainability has for sure seen an uptick in the United States, but even in other regions where eco-responsibility had already made significant gains.
04/12/2023
Carl Schell

Looking at realignment in the print industry over the past decade

We have all grown used to consolidation in the print industry. We all expect it to continue. Having options is always a good thing, but how many options do there really need to be?
03/17/2023
Carl Schell

And were you even aware of Global Recycling Day?

Recycling and the replanting of trees are merely two of the many facets of sustainability. The subject has been around for ages, but its density and meaning have surged due to the COVID-19 pandemic and the subsequent supply chain crisis.
03/06/2023
Carl Schell

Further education from Keypoint Intelligence’s 2022 Channel Survey

The Keypoint Intelligence 2022 Channel Survey sure does have some important, strategic research and data. What you see here is an infinitesimal sliver of the pie. Have a look and let your brain wander!
02/27/2023
Carl Schell

More fun with numbers from our Channel Strategy Advisory Service

I thought there would be more dealer acquisitions in 2022 than in 2021. That turned out to be true, though my mind and my gut did think that even more would happen.