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The Key Point Blog

10/13/2023
Carl Schell

If you’re not already on the train, you are late to the game

The whole concept of e-commerce and sales enablement is neither a conservative play nor a risk/reward scenario—rather, it is a way of diversifying your organization and making it more nimble.
09/29/2023
Carl Schell

Looking at our audio series in advance of the worldwide celebration of the format

September 30 is International Podcast Day. Come February, it will be 20 years since the word “podcast” was born. The medium keeps evolving and remains as powerful as ever.
09/28/2023
Priya Gohil

A digital revolution is changing the way we buy our keepsakes

The widespread popularity of smartphones means that the average consumer is likely to take photographs with their mobile phones these days. And, given their size and portability, it’s an easy and convenient way for people to capture moments.
09/18/2023
Anne Valaitis

A closer look at one aspect of Keypoint Intelligence’s Primary Research study

Digital transformation (DX) is the process of applying technology to improve the way a business runs. We discuss here how DX can affect vendors and technology providers as well as share some key findings from a recent Keypoint Intelligence study.
09/14/2023
Jamie Bsales

Hardware, software, and services are at the heart of the dealer and customer event

For the first time since before the pandemic, Toshiba America Business Solutions’ Electronic Imaging Division gathered dealers, customers, and key business partners to showcase offerings and impart guidance on its direction and initiatives.
09/12/2023
Carl Schell

Which large-scale technology service providers made the cut this year?

While the mega dealers comprise just a fraction of the roughly 1,800 outfits in the United States, a heck of a lot of attention and focus is put on this group of 18.
09/08/2023
Carl Schell

Keypoint Intelligence’s coverage of IT continues, along with RPA and the Pitt-WVU rivalry

Like the countries that make up Europe, the dealer landscape on that continent is also just different than in the United States—and (oftentimes) more intriguing.
08/28/2023
Keith Haas

What teachers think about digitalization in education

Of the educators I had the chance to talk to, it goes without saying that most of them credit the COVID-19 pandemic with the decreased turn to printed documents since everyone had to get used to online learning.
08/25/2023
Sam Keller

We talk about the 2023 European Software Outlook report and automation

Chatting with the head of Keypoint Intelligence’s Production Workflow Advisory Service, Greg Cholmondeley about trends towards automation in the print services industry and how its implementation will be beneficial.
08/21/2023
Carl Schell

Our Office Group leader has plenty to offer to this compelling print services organization

Deborah Hawkins knows the market for workplace technology and has helped build Office Group practice areas at Keypoint (and its predecessors) for 20 years.
08/03/2023
Lisa Brown

Analyzing demand for RPA in the North American market

Keypoint Intelligence recently published a Multi-Client Study on robotic process automation (RPA) that surveyed 825 respondents from mid-size and large companies in the US. We discuss here some of the key findings of the study.
08/02/2023
Jamie Bsales

Proprietary study delivers insights on where companies are on their DX journeys

Where are organizations on their digital transformation journeys, and what are their plans for DX, workflow, intelligent document processing, and other smart solutions? That’s what we set out to discover in our 2023 IT Decisionmaker primary research study.
08/01/2023
Carl Schell

How have things been going since the company’s dealer meeting?

Hard to believe it’s been three months since the Sharp National Dealer Meeting 2023, which carried “Opportunity Meets Execution” as its theme.
07/20/2023
Mark DiMattei

How to make AR sexy again

Augmented reality is a solution that has fallen to the wayside from the invention of more recent developments, such as artificial intelligence. We discuss here how AR can still be a viable software for companies to use and provide examples of current AR programs.
07/18/2023
Carl Schell

What’s been on the minds of dealers and what are they thinking about moving forward?

It’s true that Keypoint Intelligence focuses a lot of time and energy on the vendor side of the print industry, but that does not mean we shy away from the channel.
07/07/2023
Carl Schell

There’s always M&A activity, but how active has it been?

Acquisitions come in all shapes and sizes. Consolidation will continue like clockwork—basically no different than the sun rising and setting.
07/06/2023
Anne Valaitis

Make AI work for you

AI is on a path to change how businesses and its employees operate.
07/03/2023
Keith Haas

Why everyone should take the initiative and learn how to leverage artificial intelligence

AI is more than just a buzzword; it is capable of revolutionizing business efforts organizations make. We discuss here the need for AI literacy as well as the benefits it can have for businesses.
06/29/2023
Carl Schell

Donnellon McCarthy Enterprises continues its growth in IT and everywhere else, too

IT is like one of those monsters that absorbs everything in its path and just keeps growing. Luke Ubelhor of Donnellon McCarthy Enterprises is the kind of guy who likes to help make sense of the IT beast.
06/19/2023
Mark DiMattei

Sometimes classics exist for a reason

While quick response codes have been utilized for a variety of uses, one that has yet to gain approval is QR code menus. We discuss here the benefits of a QR code menu as well as the resistance to use it.
06/13/2023
Anne Valaitis

Safeguarding the digital frontier

The necessity for effective cybersecurity measures has never been more vital in today's quickly evolving digital landscape. We discuss here some of the major online threats as well as some options to overcome them.
06/12/2023
Carl Schell

What dealers can learn from recent developments in the IT and cloud space

Anne Valaitis (Principal Analyst in Keypoint Intelligence’s Office Group) and Carl Schell teamed up once again to discuss IT happenings and provide some color commentary on the news.
05/30/2023
Carl Schell

Dealer-focused webinar looks at all things IT, with an assist from Pulse Technology’s Chip Miceli

They used to say that “The sun never sets on the British empire,” and the same is true of IT development. It is constant, at times progressive, and typically rapid.
05/22/2023
Carl Schell

It’s not just digital transformation, it’s also scan acceleration

Digital transformation (DX) is nothing new. Even if DX was here long in advance of the COVID-19 pandemic, that singular event pushed its value proposition up the grid of importance.
04/17/2023
Carl Schell

Our “green” content drive for Earth Day week starts here!

In the print industry specifically, sustainability has stepped up to the mic like the front man in your favorite band. The amount of marketing and messaging and promotion around sustainability has for sure seen an uptick in the United States, but even in other regions where eco-responsibility had already made significant gains.
03/17/2023
Carl Schell

And were you even aware of Global Recycling Day?

Recycling and the replanting of trees are merely two of the many facets of sustainability. The subject has been around for ages, but its density and meaning have surged due to the COVID-19 pandemic and the subsequent supply chain crisis.
03/06/2023
Carl Schell

Further education from Keypoint Intelligence’s 2022 Channel Survey

The Keypoint Intelligence 2022 Channel Survey sure does have some important, strategic research and data. What you see here is an infinitesimal sliver of the pie. Have a look and let your brain wander!