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The Key Point Blog

10/13/2023
Carl Schell

If you’re not already on the train, you are late to the game

The whole concept of e-commerce and sales enablement is neither a conservative play nor a risk/reward scenario—rather, it is a way of diversifying your organization and making it more nimble.
09/29/2023
Carl Schell

Looking at our audio series in advance of the worldwide celebration of the format

September 30 is International Podcast Day. Come February, it will be 20 years since the word “podcast” was born. The medium keeps evolving and remains as powerful as ever.
09/14/2023
Jamie Bsales

Hardware, software, and services are at the heart of the dealer and customer event

For the first time since before the pandemic, Toshiba America Business Solutions’ Electronic Imaging Division gathered dealers, customers, and key business partners to showcase offerings and impart guidance on its direction and initiatives.
09/12/2023
Carl Schell

Which large-scale technology service providers made the cut this year?

While the mega dealers comprise just a fraction of the roughly 1,800 outfits in the United States, a heck of a lot of attention and focus is put on this group of 18.
09/08/2023
Carl Schell

Keypoint Intelligence’s coverage of IT continues, along with RPA and the Pitt-WVU rivalry

Like the countries that make up Europe, the dealer landscape on that continent is also just different than in the United States—and (oftentimes) more intriguing.
08/22/2023
Lee Davis

More details on the Konica Minolta-Epson scanner partnership

Epson America partners with Konica Minolta Business Solutions U.S.A.
08/21/2023
Carl Schell

Our Office Group leader has plenty to offer to this compelling print services organization

Deborah Hawkins knows the market for workplace technology and has helped build Office Group practice areas at Keypoint (and its predecessors) for 20 years.
08/07/2023
Greg Cholmondeley

A Parisian approach to commercial printing

In Paris, Americans will pick up a couple of factory-baked bread loaves and toss them in the freezer for a week or two. Parisians prefer to purchase individual, hand-baked baguettes that are made fresh every morning to consume that day. So print-on-demand makes sense to them, but concepts like workflow automation appear to be untranslatable.
08/02/2023
Jamie Bsales

Proprietary study delivers insights on where companies are on their DX journeys

Where are organizations on their digital transformation journeys, and what are their plans for DX, workflow, intelligent document processing, and other smart solutions? That’s what we set out to discover in our 2023 IT Decisionmaker primary research study.
08/01/2023
Carl Schell

How have things been going since the company’s dealer meeting?

Hard to believe it’s been three months since the Sharp National Dealer Meeting 2023, which carried “Opportunity Meets Execution” as its theme.
07/27/2023
Peter Mayhew

Keypoint Intelligence takes a sneak peek into Canon’s remanufacturing factory in Germany

Taking a look into Canon's impressive remanufacturing site in Germany.
07/25/2023
Greg Cholmondeley

A highlighted review of production inkjet industry trends

A look inside our time at thINK Ahead 2023!
07/18/2023
Carl Schell

What’s been on the minds of dealers and what are they thinking about moving forward?

It’s true that Keypoint Intelligence focuses a lot of time and energy on the vendor side of the print industry, but that does not mean we shy away from the channel.
07/17/2023
Greg Cholmondeley

Offering insight into a unique market

Nothing stands still in India!
07/07/2023
Carl Schell

There’s always M&A activity, but how active has it been?

Acquisitions come in all shapes and sizes. Consolidation will continue like clockwork—basically no different than the sun rising and setting.
06/29/2023
Carl Schell

Donnellon McCarthy Enterprises continues its growth in IT and everywhere else, too

IT is like one of those monsters that absorbs everything in its path and just keeps growing. Luke Ubelhor of Donnellon McCarthy Enterprises is the kind of guy who likes to help make sense of the IT beast.
06/22/2023
Kris Alvarez & Mark Davis

HP’s impact and the path ahead

If we’ve said it once, we’ve said it a thousand times: Sustainability has become a top priority for companies everywhere.
06/08/2023
Madison McLelland

Webinar looks at an important solution in Keypoint Intelligence’s UVERCE® product family

With the increased pressure to accelerate the sales cycle, as well as dealers looking to expand their customer base, the ability to adapt to the changing landscape is more important than it has ever been. We discuss here Keypoint Intelligence's latest solution, quote iQ, as well as the benefits it can offer its users.
06/05/2023
Mark Davis

How work has changed and where it’s going

Hybrid working has impacted office printing, altering the traditional model and heralding greater flexibility from a hardware and software perspective. We discuss here the effects of hybrid working as well as the benefits of using Adobe PDF when printing from multiple locations.
06/02/2023
Bridget Dedian

From May Day to Memorial Day, the month was filled with interesting developments in the industry

Staying up to date with all the goings-on and happenings is, at the very least, beneficial from an educational standpoint—but it can be very difficult to keep up with. Thanks to our News Service (which is updated every business day), we cover everything from print to managed IT to smart workplace and beyond. Here, to provide you with a recap of the month that was, we offer up…
05/31/2023
Deborah Hawkins

When talking sustainability, every little bit counts

Our planet needs help to secure our existence and the well-being of future generations. Manufacturers of office equipment are making progress in many areas under the stipulations of the United Nations’ sustainable development goals (SDGs).
05/30/2023
Carl Schell

Dealer-focused webinar looks at all things IT, with an assist from Pulse Technology’s Chip Miceli

They used to say that “The sun never sets on the British empire,” and the same is true of IT development. It is constant, at times progressive, and typically rapid.
05/29/2023
Lindsey Naples

Good choices can make a difference, especially to the consumer

Earth Day has come and gone, but it should be a concept we (as consumers) keep in mind for the other 364 days of the year. We live on the planet year-round, so it’s in our best interest to keep it from being one giant trash heap, right?
05/22/2023
Carl Schell

It’s not just digital transformation, it’s also scan acceleration

Digital transformation (DX) is nothing new. Even if DX was here long in advance of the COVID-19 pandemic, that singular event pushed its value proposition up the grid of importance.
05/19/2023
Mark Davis & Peter Mayhew

Merger will create the largest, international business machine manufacturer

Ricoh officially announced that it will integrate the research, development, and production of its business machines with Toshiba Tec as of April 2024. We discuss here the key features of this merger as well as the projected effects it will have on the office market.
05/17/2023
Johnny Shell

New printer attempts to boost sustainable digital textile printing

Kyocera Corporation recently held a press conference in Japan to unveil its vision for the future of textile printing—one of being in harmony with nature and reducing the environmental impact of textile printing.
05/16/2023
Peter Mayhew

Konica Minolta refreshes its bizhub copier range

Whether it’s “reused,” “refurbished,” “reconditioned,” or “remanufactured,” the lexicon has become a little stale. So, when the positive sounding “refreshed” entered into copier vocabulary, we wanted to know more.
05/02/2023
Jamie Bsales

This move should boost the bottom line, but at what cost?

Xerox Corp. recently announced that it had donated its Palo Alto Research Center to SRI International, a non-profit research institute associated with Stanford University. We discuss here the key features of this donation as well as its effect on Xerox and the tech industry as a whole.
04/21/2023
Riley McNulty

Thoughts on where we are in that journey

Consumers and businesses are increasingly paying attention to how our actions impact the planet, with a plethora of opinions and many arguments that reflect a diversity of viewpoints on the topic.
04/20/2023
Lindsey Naples

But sustainable, eco-friendly furniture is an option!

In the print industry, discussions of how to reduce carbon footprints and the impact on the environment are always circulating—especially since consumers now take sustainability quite seriously. We discuss here some other methods of sustainability beyond the recycling and reuse of print supplies.
04/19/2023
Keith Haas

How this VR solution can revolutionize digital connections between workers

Canon announced it has developed a VR solution that makes you feel you’re with the people you’re communicating with online. We discuss here the main features of the Canon Kokomo app as well as its effects on the industry.
04/17/2023
Carl Schell

Our “green” content drive for Earth Day week starts here!

In the print industry specifically, sustainability has stepped up to the mic like the front man in your favorite band. The amount of marketing and messaging and promotion around sustainability has for sure seen an uptick in the United States, but even in other regions where eco-responsibility had already made significant gains.
04/13/2023
Mark DiMattei

A new smart factory in Isahaya may be the answer

Kyocera Corporation recently announced that it has acquired about 37 acres of land for a new smart factory at the Minami Isahaya Industrial Park in Isahaya City, Japan. We discuss here the implications this construction will have on the semiconductor market as well as for Kyocera.
04/12/2023
Carl Schell

Looking at realignment in the print industry over the past decade

We have all grown used to consolidation in the print industry. We all expect it to continue. Having options is always a good thing, but how many options do there really need to be?
04/11/2023
Andrew Young

Credit card loyalty programs and mobile apps attract younger consumers

Even before the recent economic challenges and notable bank failures, consumers of all ages have been attracted to large national banks for their credit card loyalty programs and mobile capabilities.
04/05/2023
Eve Padula

Print buyers recognize the benefits and consumers do, too!

In the never-ending battle for consumer attention, marketing managers have a variety of communication options—digital and physical—for reaching their customers.
03/30/2023
Eric Zimmerman

Modularity covers all the angles

Today, Canon announced the next edition of its UVGel line, the Colorado M-Series. Earlier this month, I had an opportunity to take an up-close, in-person look at the M-Series and found it to be impressive for many reasons—which is not surprising as Canon is offering the new line with modular options that “cover all the angles.”
03/29/2023
Rachel Dean

Company continues its evolution of devices for office, hybrid, and remote workers

Today at the Amplify Partner Conference, HP is announcing the launch of a new A4 lineup that delivers printing solutions for businesses of all sizes.
03/27/2023
Mark DiMattei

What can you do when you can’t trust your eyes and ears?

With the advent of artificial intelligence (AI) and superior technology, we must now be as vigilant with our videos as we have been with our images.
03/22/2023
Lee Davis

The box will say “Ricoh,” but everything else will stay the same

When it was first announced that Ricoh was acquiring PFU Limited (manufacturer of Fujitsu-branded scanners), some wondered if Ricoh would restrict the sale of Fujitsu scanner products on e-commerce platforms and through competing channel partners. This blog takes a look at the most recent development of this acquisition and the effect it could have on the marketplace.
03/21/2023
Lee Davis

Sharp upgrades its smart workplace portfolio, while Kodak Alaris gets more feet on the street

Sharp and Kodak Alaris have struck an agreement on a strategic alliance that will allow Sharp’s 17 direct sales offices and 300+ channel partners to sell and support the Kodak Alaris line of capture hardware and software. We discuss here the effect this agreement will have on the market.
03/20/2023
Anne Valaitis

How this can be a driver in future automation solutions

On February 9, ConnectWise announced its new integration of OpenAI’s ChatGPT into its remote monitoring and management (RMM) tools: ConnectWise Automate and ConnectWise RMM. We discuss here some of the key features of the tools as well as the benefits of adopting AI into the process.
03/17/2023
Carl Schell

And were you even aware of Global Recycling Day?

Recycling and the replanting of trees are merely two of the many facets of sustainability. The subject has been around for ages, but its density and meaning have surged due to the COVID-19 pandemic and the subsequent supply chain crisis.
03/08/2023
Kris Alvarez

Epson’s innovative “paper upcycler” could change how we recycle paper

Epson's Paperlab A-8000 is a device that seeks to help companies expand on their "green" initiatives to form a closed circuit for recycling and reusing paper. We discuss here some of the features of the device as well as the benefits it could provide to its users.
02/23/2023
Mark Davis

How schools can still enjoy the benefits of colour printing, despite the rising costs

Colour printing in schools has always been a contentious issue. Those advocating for its use, citing benefits to learning inside and outside the classroom, are often side-lined by those who claim it wastes an already tight budget.
02/23/2023
German Sacristan

Do print buyers purchase based on price…or value?

Most companies in the printing supply chain believe that print is not a commodity…but what does the buyer think? Price is always a powerful part of any buying criteria for any industry, and print is no exception.
02/21/2023
Jamie Bsales

Our survey reveals the uptake of RPA…and the pain points

Robotic Process Automation (RPA) has been a growing area of interest for a few years now. We discuss here how RPA can be a benefit for many printers as well as some key points of a recent Konica Minolta study on the subject.